Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,684 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,684 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 3rd May 2025

3750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worried a bit when I got delivery updates because it looked like it was getting sent to me but ended up ok”

Helpful Report

Posted 5 days ago

Hello Richard, Thank you for your wonderful review! We're glad to hear that your delivery ended up being just fine in the end. We appreciate your understanding and are here to ensure a great experience every time. Best wishes, The Haute Florist Team

Posted 4 days ago

“Perfect gifting for a special friend, flowers arrived promptly and well-packaged, I even got to use an offer code! All-round great service ⭐⭐⭐⭐⭐”

Helpful Report

Posted 5 days ago

Hello Sam, Thank you for your fantastic review! We’re delighted to hear that our flowers made the perfect gift for your special friend. It’s great to know that you enjoyed the prompt delivery as well as the thoughtful packaging, and we love that you were able to take advantage of an offer code! Your feedback means so much to us. Best wishes, The Haute Florist Team

Posted 4 days ago

“I ordered this bouquet from Philadelphia, PA. So I was a bit nervous about getting it sent to my friend in the UK. But she loved the flowers and I was able to surprise her on her birthday all the way from the USA. THANK YOU!!!”

Helpful Report

Posted 5 days ago

Hello Sungji, Thank you so much for your fantastic review! We’re thrilled to hear that your friend loved the flowers and that you could surprise her on her special day from so far away. Your support means the world to us! Best wishes, The Haute Florist Team

Posted 4 days ago

“Beautiful flowers delivered on time 🌸❤️”

Helpful Report

Posted 5 days ago

Hello Sian, Thank you for your beautiful review! We’re so pleased to hear that your flowers were delivered on time and brought you joy. Your support means the world to us! Best wishes, The Haute Florist Team

Posted 4 days ago

“Awful customer service. I wouldn’t buy from them again! Bought flowers on next day delivery the flowers arrived after three days the included a bank holiday but the flowers should have arrived before it and once the flowers arrived they were wilting I sent pictures of the flowers and they refused to give me a refund. I had conversation over email for over a period of two days in the end I just had to do a charge back . I would not encourage people to buy from them.”

Helpful Report

Posted 6 days ago

Hello Nicholas, Thank you for taking the time to share your experience. I truly apologise for the delays and the condition in which the flowers arrived. This is not reflective of our usual standards, and I understand why you would feel dissatisfied. We strive to provide good service and we take your feedback seriously. I’m sorry that our communication during this time was not up to par. I appreciate your patience and will use your comments to help us improve moving forward. Best wishes, The Haute Florist Team

Posted 5 days ago

“I ordered 2 bouquets that were delivered on time. Ordering was easy and will definitely use again. Thank you.”

Haute Florist 5 star review on 27th April 2025

Helpful Report

Posted 6 days ago

Hello Marie, Thank you for your fantastic review! We’re so pleased to hear that you found the ordering process easy and that your bouquets were delivered on time. Best wishes, The Haute Florist Team

Posted 5 days ago

“Thank you the flowers you sent for me were beautiful, arrived when I asked Very happy”

Helpful Report

Posted 6 days ago

Hello Alison, Thank you for your wonderful review! We're delighted to hear that the flowers were beautiful and that they arrived right on time. Best wishes, The Haute Florist Team

Posted 5 days ago

“My friend was delighted with her birthday bouquet 💐”

Helpful Report

Posted 1 week ago

Hello Denise, Thank you for your lovely review! We’re thrilled to hear that your friend delighted in her birthday bouquet. Best wishes, The Haute Florist Team

Posted 5 days ago

“The flowers that I sent to my friend were beautiful! She loved them. The website was easy to use. My only complaint was that I got confusing emails from the Royal Post Office, first telling me that the flowers would be delivered after they day they were supposed to arrive, and then a second email saying they were being delivered the next day and she had already recieved them! In any case, I would use Haute Florist again because it all worked out in the end.”

Helpful Report

Posted 1 week ago

Hello Barbara, Thank you for your kind review! We're so glad to hear that your friend loved the flowers and that you found our website easy to use. We apologise for the confusion with the Royal Post Office's emails and appreciate your understanding. Best wishes, The Haute Florist Team

Posted 5 days ago

“My friend absolutely loved the roses in the ceramic pot”

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Posted 1 week ago

Hello Ann, Thank you so much for your amazing review! We're delighted to hear that your friend loved the roses in the ceramic pot. Best wishes, The Haute Florist Team

Posted 5 days ago

“Amazing! Beautiful flowers, amazing quality and delivered on a Sunday for a special occasion!”

Haute Florist 5 star review on 26th April 2025

Helpful Report

Posted 1 week ago

Hello Manisha, Thank you for your amazing review! We're so glad to hear that you loved the beautiful flowers and that we could deliver them for your special occasion, even on a Sunday. Best wishes, The Haute Florist Team

Posted 5 days ago

“On time. Delivery matched the online image.”

Helpful Report

Posted 1 week ago

Hello Delyth, Thank you for your amazing review! We’re delighted to know that your delivery was on time and matched the online image. Best wishes, The Haute Florist Team

Posted 5 days ago

“Simply amazing! Beautiful flowers that are still going strong a week later”

Helpful Report

Posted 1 week ago

Hello Stephen, Thank you for your amazing review! We’re so happy to hear that you’re enjoying the beautiful flowers and that they’re still going strong after a week. Best wishes, The Haute Florist Team

Posted 5 days ago

“Good quality products, excellently packaged for delivery. Have used Haute previously and received the same standard of service. I will definitely continue to use.”

Helpful Report

Posted 1 week ago

Hello, Thank you so much for your glowing review! We're thrilled to hear that you found the quality of our products and the packaging to be excellent. It's wonderful to know you've had consistent experiences with us. Best wishes, The Haute Florist Team

Posted 5 days ago

“Flowers delivered on time and in good condition”

Helpful Report

Posted 1 week ago

Hello Fiona, Thank you for your kind review! We’re so glad to hear that your flowers were delivered on time and in great condition. Best wishes, The Haute Florist Team

Posted 5 days ago

“Again and again you never fail to deliver. I think you are The Best out there. Thank you for my latest order, the peonies are absolutely beautiful.”

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Posted 1 week ago

Hello David, Thank you for your amazing review! We’re so glad to hear that we continue to impress you with our flowers. Best wishes, The Haute Florist Team

Posted 5 days ago

“I've used Haute several times, and my recipients are always delighted. I can't tell you about the deliveries, as I'm never there (although, on this occasion, I had booked delivery for Easter Saturday; the arrangement was actually delivered on Easter Day itself, so actually better than what I'd booked).”

Helpful Report

Posted 1 week ago

Hello, Thank you for your amazing review! We’re so happy to hear that your recipients have always been delighted with our arrangements. Best wishes, The Haute Florist Team

Posted 5 days ago

“Beautiful bouquet- received as per the photo. No hype!”

Helpful Report

Posted 1 week ago

Hello, Thank you for your amazing review! We’re so glad to hear that the bouquet met your expectations and arrived just as shown. Best wishes, The Haute Florist Team

Posted 5 days ago

“they were absolutely loved, beautiful flowers thank you”

Haute Florist 5 star review on 25th April 2025

Helpful Report

Posted 1 week ago

Hello there, Thank you so much for your amazing review! We're overjoyed to hear that the flowers were absolutely loved and that you found them beautiful. Best wishes, The Haute Florist Team

Posted 5 days ago

“Excellent flowers. Granddaughter was thrilled.”

Helpful Report

Posted 1 week ago

Hello Mrs, Thank you for your amazing review! We’re so glad to hear that your granddaughter was thrilled with the flowers. Best wishes, The Haute Florist Team

Posted 5 days ago

Haute Florist is rated 4.7 based on 29,684 reviews