Haute Florist Reviews

4.7 Rating 29,946 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 29th May 2025

Declan Mcinnes

Haute Florist 5 star review on 26th May 2025

Dani Filmer

3785

Anonymous

Anonymous // 01/01/2019

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“Easy to use website and helpful response to my email when I had a question.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind review! We're delighted to hear that you found our website easy to use and that our team was helpful in addressing your question. Warm regards, Haute Florist

Posted 1 month ago

“My friend loved the bouquet, which got delivered on the day it was meant to”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your fantastic review! We're delighted to hear that your friend loved the bouquet and that it was delivered right on schedule. Warm regards, Haute Florist

Posted 1 month ago

“Top Florist literally!”

Helpful Report

Posted 1 month ago

Hello Sue, Thank you so much for your amazing review! We're thrilled to be recognized as a top florist and will continue working hard to maintain that standard. Warm regards, Haute Florist

Posted 1 month ago

“Amazing flowers and arrangement they arrived on time and were well received.”

Helpful Report

Posted 1 month ago

Hello Faye, Thank you so much for your wonderful review! We're thrilled to hear that the flowers and arrangement were well received and arrived on time. Warm regards, Haute Florist

Posted 1 month ago

“Beautiful floral arrangement. Delighted with the quality and service”

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Posted 1 month ago

Hello Pauline, Thank you so much for your lovely review! We’re thrilled to hear that you were delighted with the quality of our floral arrangement and the service you received. Warm regards, Haute Florist

Posted 1 month ago

“Flowers arrived dying and limp. Ordered a medium bunch and was sent standard size. Very poor quality and poor service upon asking for a resolution with Customer Service. Requested a refund and was only offered a £10 partial refund and told that the flowers were of slight reduced quality. Not at all prestigious gifting. Will not be buying from Haute again and will be posting poor quality on all social media platforms along with trust pilot.”

Helpful Report

Posted 1 month ago

Hello Angela, Thank you for your review. We sincerely apologise that the flowers arrived in poor condition and appeared smaller than what you ordered. This is far from the standard we aim to deliver, and I completely understand your disappointment—especially when sending a gift intended to bring joy. We’re sorry to hear you were disappointed with the outcome after contacting our team. I can see that a replacement bouquet was offered as a resolution, but this was declined. I sincerely apologise that we were unable to reach a satisfactory solution on this occasion. Best wishes, Rosie

Posted 1 month ago

“So thankful for the beautiful bouquet you delivered to a special person.. truly stunning attention to detail”

Helpful Report

Posted 1 month ago

Hello Razia, Thank you so much for your beautiful review! We are delighted that the bouquet made a special impression with its stunning details. Your appreciation means the world to us! Warm regards, Haute Florist

Posted 1 month ago

“Lovely flowers.”

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Posted 1 month ago

Hello Jayne, Thank you so much for your lovely review! We're delighted to hear that you enjoyed our flowers. Warm regards, Haute Florist

Posted 1 month ago

“Thanks so much , I ordered flowers from Scotland to send for a condolence. Beautiful bunch of flowers sent and delivered as promised . Thanks so much”

Helpful Report

Posted 1 month ago

Hello Laura, Thank you so much for your kind words! We are truly honoured to have been a part of such a significant moment for you, and we’re delighted to hear that the flowers were beautifully received. Warm regards, Haute Florist

Posted 1 month ago

“Flowers were great, my mother is loving them....!!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your fantastic review! We’re so happy to hear that your mother is loving the flowers. It brings us joy to know our arrangements are bringing happiness. Warm regards, Haute Florist

Posted 1 month ago

“Lovely well received flowers”

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Posted 1 month ago

Hello Ritu, Thank you for your lovely review! We're so happy to hear that the flowers were well received. Warm regards, Haute Florist

Posted 1 month ago

“My sister was delighted with her flowers - as I had also ordered a vase she was doubly delighted- it was her 80th birthday- thank you for bringing 😊 some joy to her life.”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your lovely review! We're delighted to hear that your sister enjoyed her flowers and the vase. Warm regards, Haute Florist

Posted 1 month ago

“Ordered large Grandeur roses for my partner on her birthday, arrived on time, excellent condition and a week later still looking good, my partner very pleased.👍”

Haute Florist 5 star review on 23rd May 2025

Helpful Report

Posted 1 month ago

Hello David, Thank you so much for your fantastic review! We're delighted to hear that the Grandeur roses made your partner's birthday special and that they are still looking great after a week! Warm regards, Haute Florist

Posted 1 month ago

“I arranged for the flowers to be sent to a hotel, they arrived on plenty of time and they were stunning. My friends, celebrating their wedding anniversary, loved them. Thank you!”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your glowing review! We're delighted to hear that the flowers arrived on time and that your friends loved them. Warmest wishes, Haute Florist

Posted 1 month ago

“The Flowers were simply stunning! The recipient loved them so much thatthey said they would be using Haute Florist in the future. Thank you for making the whole experienec so easy and simple for us.”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your kind words! We're thrilled to hear that the flowers were stunning and that the recipient plans to use Haute Florist in the future. Making your experience easy and simple is our top priority! Warmest wishes, Haute Florist

Posted 1 month ago

“Beautiful flowers delivered for a birthday. Both my friend and I will use you again”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your lovely review! We're thrilled to hear that the flowers made your friend's birthday special and that you both plan to use Haute Florist again. Warm wishes, Haute Florist

Posted 1 month ago

“I searched for 3 days to find the perfect bouquet for my wedding - I didn't want anything too big or too flashy or too "white" - once I found Haute Florist I found exactly what I was looking for at an incredibly reasonable price.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your fantastic review! We're so pleased to hear that you found the perfect bouquet for your wedding at Haute Florist. It's wonderful to know we could help you create exactly the look you envisioned, all while keeping it within your budget. Warm regards, Haute Florist

Posted 1 month ago

“Colourful flowers”

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Posted 1 month ago

Hello Jill, Thank you for your feedback on the flowers! We’re thrilled to hear that you appreciated the vibrant hues. Looking forward to serving you again! Warm regards, Team Haute Florist

Posted 1 month ago

“Fabulous flowers!! My daughter in law was so happy to receive them. I will definitly use Haute Florist again!!”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that your daughter-in-law was so happy to receive the flowers. Warm regards, Team Haute Florist

Posted 1 month ago

“The recipient of the flowers said that they were beautifully boxed, fragrant and the highest quality of lily she has ever received”

Haute Florist 5 star review on 22nd May 2025

Helpful Report

Posted 1 month ago

Hello, Thank you for your fantastic review! We’re so glad to hear that the flowers were beautifully boxed and exceeded the recipient's expectations. Warm regards, Team Haute Florist

Posted 1 month ago

Haute Florist is rated 4.7 based on 29,946 reviews