Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,069 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Beautiful fresh flowers. A gift which was extremely well received. Apparently still looking almost as fresh, almost one week in.”

Helpful Report

Posted 1 year ago

Hello Helen, Thank you for your wonderful feedback! We're thrilled to hear that the flowers were beautiful and well-received as a gift. It’s fantastic to know they’re still looking fresh after a week! Your satisfaction means a lot to us, and we hope to help you with more floral gifts in the future!

Posted 1 year ago

“Service was super fast. Our director in UK loves it!”

Haute Florist 5 star review on 30th September 2024

Helpful Report

Posted 1 year ago

Hello Jane, Thank you for your great review! We're delighted to hear that the service was fast and that your director in the UK loved the flowers. Your satisfaction is our priority, and we look forward to serving you again soon!

Posted 1 year ago

“I paid for early delivery was delighted flowers reached my aunt really early she was so happy with them can't wait to see the pic she has taken ,presentation sounds awesome pink flowers with black wrapping, sounds like I will definitely be using haute again. Thanks haute for your service.”

Helpful Report

Posted 1 year ago

Hello Maria, Thank you so much for your wonderful review! We’re thrilled to hear that the early delivery made your aunt so happy and that you loved the presentation of the flowers. It sounds like a stunning combination! We truly appreciate your support and can’t wait to assist you again in the future. Thank you for choosing Haute Florist!

Posted 1 year ago

“Beautiful flowers ,carefully packed and presented, really lovely, definitely buy again .”

Helpful Report

Posted 1 year ago

Hello Anna, Thank you for your lovely feedback! We're so glad to hear that you enjoyed the beautiful flowers and their careful presentation. Your satisfaction means a lot to us, and we look forward to helping you again soon!

Posted 1 year ago

“Flowers arrived on time and are absolutely gorgeous.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We're thrilled to hear that the flowers arrived on time and that you find them absolutely gorgeous. Your satisfaction is our top priority, and we look forward to serving you again!

Posted 1 year ago

“Excellent service, very pleased, kept informed all the way.”

Helpful Report

Posted 1 year ago

Hello Bernard, Thank you for your fantastic feedback! We're so glad to hear that you were pleased with our service and appreciated being kept informed throughout the process. Your satisfaction is important to us, and we look forward to serving you again in the future!

Posted 1 year ago

“Our niece received her flowers and I asked her to send me a pic x they were stunning definitely use you again”

Haute Florist 5 star review on 29th September 2024

Helpful Report

Posted 1 year ago

Hello Sharon, Thank you for your lovely feedback! We’re thrilled to hear that your niece loved her flowers and that they were stunning. We can’t wait to help you with your next order!

Posted 1 year ago

“Beautiful flowers always arranged with care highly recommend”

Helpful Report

Posted 1 year ago

Hello Alison, Thank you so much for your kind words! We're thrilled to hear that you loved our flower arrangements. Our team takes great pride in crafting each bouquet with care, and your recommendation means the world to us. We look forward to serving you again soon!

Posted 1 year ago

“Lovely bouquet; thank you. We knew alternative flowers would be used if necessary......BUT, would have appreciated knowing that there were to be FAR LESSS BLUE than thoought!! The bouquet was after all called "BEAUTIFUL BLUE.; Nevertheless, your flowers and service are great; much appreciated. MS-”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're so glad you enjoyed the bouquet and appreciate your understanding regarding the alternative flowers. We apologize for any disappointment regarding the amount of blue in the arrangement. Your comments are invaluable to us as we strive to improve our communication and service. Thank you for your kind words about our flowers and service, and we hope to have the opportunity to create something special for you again in the future!

Posted 1 year ago

“My Aunty received exactly what I ordered on the day requested. She delighted with the autumn folours.”

Helpful Report

Posted 1 year ago

Hello Gary, Thank you so much for your wonderful review! We're thrilled to hear that your Aunty received her order on time and loved the autumn colors. It's our goal to create beautiful moments for our customers, and your feedback means a lot to us. We look forward to helping you with your future floral needs!

Posted 1 year ago

“Wonderful service. Flowers were delivered within the time slot and were very much appreciated by the recipient.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're delighted to hear that the flowers were delivered on time and appreciated by the recipient. Providing excellent service is our top priority, and your feedback truly brightens our day. We look forward to serving you again in the future!

Posted 1 year ago

“Orchid was very well received by my friend l, she said it was beautiful, thank you”

Helpful Report

Posted 1 year ago

Thank you for your lovely feedback! We're so glad to hear that your friend loved the orchid. It's always wonderful to know that our flowers bring joy to others. We appreciate your support and look forward to helping you with your floral needs again soon!

Posted 1 year ago

“Amazing!! My first time purchasing from Haute Florist and they exceeded my expectations! I wanted some special flowers for my parents 50th wedding anniversary. They arrived in perfect condition and they smelt amazing!! My parents stated they were the best bouquet of flowers they have ever received!! The flowers arrived with a detailed guide on how to care for them and a gel water pad around the bottom of the stems, which ensured they kept hydrated during transport. If you want a special bouquet then Haute florist is a must! You certainly won’t be disappointed!! Thank you for making my parents anniversary even more memorable!”

Helpful Report

Posted 1 year ago

Hello Rebecca, Thank you so much for your fantastic review! We are thrilled to hear that we could help make your parents' 50th wedding anniversary so special. It’s wonderful to know that they loved the bouquet and appreciated the care instructions and hydration pad. We strive to exceed expectations, and your kind words mean the world to us. Thank you for choosing Haute Florist, and we look forward to serving you again in the future!

Posted 1 year ago

“Terrible. Nothing like the pic, so disappointed . For what I paid it wasn’t worth it”

Helpful Report

Posted 1 year ago

Hello Mariah, Thank you for your review. I’m really sorry to hear that you were disappointed with your order. We aim to provide arrangements that match the images on our site, and I apologise that we fell short in your case. Your feedback is valuable, and we will use this to improve our services. Warm regards, Tom

Posted 1 year ago

“Very very very impressed. I received the most amazing bunch of flowers from my work colleagues, so a few weeks later when I needed to order some for a friend I decided to use HAUTE! There was a great choice and very competitively priced, so much so I opted to pat an extra £10 and have next day delivery for a year!!!! Bargain!!!!! Also the first time you order you get a little candle which smells amazing.”

Haute Florist 5 star review on 28th September 2024

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with the flowers from your colleagues and chose Haute for your friend’s bouquet. It’s fantastic that you found our selection and pricing to your liking, and we're glad you took advantage of the next-day delivery option! We’re also happy you enjoyed the candle; it’s our little way of saying thank you for your first order. We appreciate your support and look forward to helping you with your floral needs again soon!

Posted 1 year ago

“I ordered flowers from Canada to be delivered to a friend near Portsmouth England. The website was really easy to use, lots of variety in floral designs and costs were very reasonable. My friend sent me a photo of the bouquet that was delivered and it was really lovely. Both she and I were very happy with the product. I would use Haute again for overseas deliveries.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! We’re delighted to hear that you found our website easy to navigate and enjoyed our variety of floral designs. It’s wonderful that both you and your friend were happy with the bouquet! We appreciate your trust in Haute for your overseas delivery needs, and we can’t wait to assist you again in the future.

Posted 1 year ago

“Gorgeous flowers, did not disappoint 👌”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you for your amazing feedback! We're thrilled to hear that you loved the flowers and that they met your expectations. Your satisfaction means a lot to us, and we can’t wait to help you again in the future!

Posted 1 year ago

“Easy ordering, good flower choice, prompt delivery and beautiful flowers.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We’re delighted to hear that you found the ordering process easy and that the flowers were delivered promptly. It’s always our goal to provide beautiful arrangements and great service. We appreciate your support and look forward to serving you again soon!

Posted 1 year ago

“Some flowers were virtually dead after 4 days so made a complaint at this time. The (prompt) reply was that we should have complained within 3 days. Having paid over £50.00 this company does not even, in my mind, qualify for 1 star.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback, and I’m truly sorry to hear about your experience. We strive to provide high-quality flowers and service, and it’s disappointing to learn that we fell short in this instance. Our policy is designed to ensure we can address issues promptly, but I understand your frustration. I will feed this back to the appropriate departments. Best wishes, Katie

Posted 1 year ago

“beautiful flowers sent for someones retirement who received them with great pleasure.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're so glad to hear that the flowers were well-received for the retirement celebration. It’s a joy to know we could help make that occasion even more special. We appreciate your support and look forward to assisting you with future floral needs!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,069 reviews