Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Orchid was very well received by my friend l, she said it was beautiful, thank you”

Helpful Report

Posted 1 year ago

Thank you for your lovely feedback! We're so glad to hear that your friend loved the orchid. It's always wonderful to know that our flowers bring joy to others. We appreciate your support and look forward to helping you with your floral needs again soon!

Posted 1 year ago

“Amazing!! My first time purchasing from Haute Florist and they exceeded my expectations! I wanted some special flowers for my parents 50th wedding anniversary. They arrived in perfect condition and they smelt amazing!! My parents stated they were the best bouquet of flowers they have ever received!! The flowers arrived with a detailed guide on how to care for them and a gel water pad around the bottom of the stems, which ensured they kept hydrated during transport. If you want a special bouquet then Haute florist is a must! You certainly won’t be disappointed!! Thank you for making my parents anniversary even more memorable!”

Helpful Report

Posted 1 year ago

Hello Rebecca, Thank you so much for your fantastic review! We are thrilled to hear that we could help make your parents' 50th wedding anniversary so special. It’s wonderful to know that they loved the bouquet and appreciated the care instructions and hydration pad. We strive to exceed expectations, and your kind words mean the world to us. Thank you for choosing Haute Florist, and we look forward to serving you again in the future!

Posted 1 year ago

“Terrible. Nothing like the pic, so disappointed . For what I paid it wasn’t worth it”

Helpful Report

Posted 1 year ago

Hello Mariah, Thank you for your review. I’m really sorry to hear that you were disappointed with your order. We aim to provide arrangements that match the images on our site, and I apologise that we fell short in your case. Your feedback is valuable, and we will use this to improve our services. Warm regards, Tom

Posted 1 year ago

“Very very very impressed. I received the most amazing bunch of flowers from my work colleagues, so a few weeks later when I needed to order some for a friend I decided to use HAUTE! There was a great choice and very competitively priced, so much so I opted to pat an extra £10 and have next day delivery for a year!!!! Bargain!!!!! Also the first time you order you get a little candle which smells amazing.”

Haute Florist 5 star review on 28th September 2024

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with the flowers from your colleagues and chose Haute for your friend’s bouquet. It’s fantastic that you found our selection and pricing to your liking, and we're glad you took advantage of the next-day delivery option! We’re also happy you enjoyed the candle; it’s our little way of saying thank you for your first order. We appreciate your support and look forward to helping you with your floral needs again soon!

Posted 1 year ago

“I ordered flowers from Canada to be delivered to a friend near Portsmouth England. The website was really easy to use, lots of variety in floral designs and costs were very reasonable. My friend sent me a photo of the bouquet that was delivered and it was really lovely. Both she and I were very happy with the product. I would use Haute again for overseas deliveries.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! We’re delighted to hear that you found our website easy to navigate and enjoyed our variety of floral designs. It’s wonderful that both you and your friend were happy with the bouquet! We appreciate your trust in Haute for your overseas delivery needs, and we can’t wait to assist you again in the future.

Posted 1 year ago

“Gorgeous flowers, did not disappoint 👌”

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Posted 1 year ago

Hello Sarah, Thank you for your amazing feedback! We're thrilled to hear that you loved the flowers and that they met your expectations. Your satisfaction means a lot to us, and we can’t wait to help you again in the future!

Posted 1 year ago

“Easy ordering, good flower choice, prompt delivery and beautiful flowers.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We’re delighted to hear that you found the ordering process easy and that the flowers were delivered promptly. It’s always our goal to provide beautiful arrangements and great service. We appreciate your support and look forward to serving you again soon!

Posted 1 year ago

“Some flowers were virtually dead after 4 days so made a complaint at this time. The (prompt) reply was that we should have complained within 3 days. Having paid over £50.00 this company does not even, in my mind, qualify for 1 star.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback, and I’m truly sorry to hear about your experience. We strive to provide high-quality flowers and service, and it’s disappointing to learn that we fell short in this instance. Our policy is designed to ensure we can address issues promptly, but I understand your frustration. I will feed this back to the appropriate departments. Best wishes, Katie

Posted 1 year ago

“beautiful flowers sent for someones retirement who received them with great pleasure.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're so glad to hear that the flowers were well-received for the retirement celebration. It’s a joy to know we could help make that occasion even more special. We appreciate your support and look forward to assisting you with future floral needs!

Posted 1 year ago

“Delivered on time and as shown on website. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! We're thrilled to hear that your order was delivered on time and matched what you saw on our website. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!

Posted 1 year ago

“Beautiful bouquet”

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Posted 1 year ago

Hello Nichola, Thank you for your kind words! We're so glad to hear you loved the bouquet. Your support means a lot to us, and we look forward to creating more beautiful arrangements for you in the future!

Posted 1 year ago

“Very well received”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're thrilled to hear that the flowers were very well received. Your satisfaction is important to us, and we appreciate your support. We look forward to helping you again soon!

Posted 1 year ago

“Wonderfully different ! Thank you x”

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Posted 1 year ago

“Once again, a first class service. Can't fault it!”

Haute Florist 5 star review on 27th September 2024

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Posted 1 year ago

Hello Bethan, Thank you so much for your kind words! We're thrilled to hear that you experienced our first-class service once again. Your satisfaction means everything to us, and we appreciate your continued support. We look forward to serving you again in the future!

Posted 1 year ago

“Excellent place to order flowers and gifts!”

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Posted 1 year ago

Hello Vasanth, Thank you for your fantastic feedback! We're so glad you found us to be an excellent place for ordering flowers and gifts. Your support means a lot to us, and we look forward to helping you again soon!

Posted 1 year ago

“I get my mum flowers throughout the year but this is the first time using yourselves. She was SO overjoyed and loved them. She said they were beautiful and the best flowers she's received from me.”

Helpful Report

Posted 1 year ago

Thank you so much, Chantal, for your incredible 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to have exceeded your expectations. Reading your review brings us immense joy and a sense of pride in knowing that we were able to make your mom's day memorable with our beautiful flowers. We are honored to have been a part of this special moment and hope to have the opportunity to serve you again in the future. Thank you for choosing Haute Florist!

Posted 1 year ago

“I love the quality of the flowers. You don’t have to guess how they will turn out. You get your money’s worth :)”

Helpful Report

Posted 1 year ago

Dear Nadia, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you love the quality of our flowers. We take great pride in delivering arrangements that exceed expectations and it means the world to us to know that you feel you got your money's worth. Your kind words are truly encouraging and motivate us to continue providing the best floral experiences. Thank you once again for choosing Haute Florist. We look forward to serving you again in the future! Warm regards, Rosie

Posted 1 year ago

“Beautiful, fresh flowers delivered on time as a gift and they love them. Third time Haute has provided this service for me, hope they keep up the standard of quality and I won’t go anywhere else. Thank you!”

Helpful Report

Posted 1 year ago

Dear Ms Teoli, Thank you so much for your wonderful 5-star rating and for taking the time to write such a lovely review! We are thrilled to hear that the beautiful and fresh flowers we delivered as a gift were loved. We are also delighted to have been able to provide our services to you for the third time. Rest assured, we are committed to maintaining the highest standard of quality, and we appreciate your loyalty. Thank you once again for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“Bouquet was sent for an 80th birthday, which was well received by the recipient who emailed to say how beautiful they were.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your kind words and support. We are thrilled to hear that the bouquet you ordered for the 80th birthday was well received by the recipient. It warms our hearts to know that they took the time to email and express how beautiful the flowers were. Once again, thank you for choosing Haute Florist, and we look forward to serving you again in the future.

Posted 1 year ago

“Wonderful thank you very much”

Helpful Report

Posted 1 year ago

Dear Dawn, thank you for your fantastic 5-star rating! We appreciate your kind feedback and are thrilled to know that you had such a positive experience with Haute Florist. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Warm regards, Rosie

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews