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Haute Florist Reviews

4.7 Rating 29,986 Reviews
93 %
of reviewers recommend Haute Florist
4.7
Based on 29,986 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Haute Florist Reviews
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 26th May 2025
Dani Filmer
Haute Florist 5 star review on 26th May 2025
Dani Filmer
3787
Anonymous
Anonymous  // 01/01/2019
Flowers delivered on time and friend said they were lovely
Helpful Report
Posted 4 years ago
The recipient of these flowers thought they were very luxurious and in good condition. There seemed to be some confusion about the day for delivery but this didn't affect the condition, fortunately.
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Posted 4 years ago
I have received and sent flowers from Haute. Beautiful lasting bouquets. Recommended
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Posted 4 years ago
Whilst there was a problem with the delivery being delivered on time the customer service provided after was excellent so i would definitely use Haute again
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Posted 4 years ago
I sent flowers to mark my aunt's 80th birthday. She was delighted with them and rang me to say so. She sent me a photograph and the flowers look beautiful. Thank you for providing such a seamless service.
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Posted 4 years ago
Plant and candle arrived in good time. Flowers on plant looked a little small, however recipient was happy with it.
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Posted 4 years ago
My first experience was quite poor. However you gave me a voucher towards another order which I have used and was very happy 😊
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Posted 4 years ago
The order process was very easy , and the flowers were very happily received and they said they were very unusual and beautiful. My only gripe would be that I was told I would be sent a email link to track the order, on the delivery day this still hadn’t happened so I had to contact Haute customer service. Your reply was prompt so that was good . Overall good service.
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Posted 4 years ago
Service was great. Cannot comment on the actual flowers as I’ve not received feedback or pics from the recipient Shame your app doesn’t work. But happy to say your website as easy to use
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Posted 4 years ago
Arrived exactly when requested.
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Posted 4 years ago
Arrived on time and in good condition - very happy
Haute Florist 4 star review on 4th April 2021
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Posted 4 years ago
Very good prompt service
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Posted 4 years ago
I ordered flowers for my daughter in law, they arrived as promised yesterday and she said they were lovely and she was impressed.
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Posted 4 years ago
Flowers were apparently beautiful according to my Mum the only reason I marked 4 was the Fact that I chose Saturday delivery as that was my Mothers birthday they were delivered a day earlier on the Friday
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Posted 4 years ago
‘Charming Roses’ sent to sister. Arrived. Flowers like shown, no substitutions
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Posted 4 years ago
Lovely flowers, packaged beautifully and delivered on time. The small bunch was an ok size but would probably upgrade next time for a more impressive bunch. Good value considering that they are being delivered and you regularly receive discount vouchers.
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Posted 4 years ago
Good quality and service. The only problem was the courier left the flowers on a porch and the person they were sent to did not know about them until the next day.
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Posted 4 years ago
Ordering process simple, flowers delivered without issue or damage. Bouquet fresh and professional, quality presentation - Brownie points for me from other half.
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Posted 4 years ago
There is a lot of competition now for on-lone fliristry. I saw a photo of your Hydrangea plant. Looks good thanks. nwm
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Posted 4 years ago
Everything went to plan, delivery was as promised and the recipient was very pleased with her flowers. From the photograph she sent I was a little disappointed that the flowers were not in bud but fully out. I hope they last more than a few days as they look lovely on the first day.
Helpful Report
Posted 4 years ago
Haute Florist is rated 4.7 based on 29,986 reviews