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Haute Florist Reviews

4.7 Rating 29,986 Reviews
93 %
of reviewers recommend Haute Florist
4.7
Based on 29,986 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Haute Florist Reviews
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 26th May 2025
Dani Filmer
Haute Florist 5 star review on 26th May 2025
Dani Filmer
3787
Anonymous
Anonymous  // 01/01/2019
The flowers were great, quick delivery, great packaging and excellent condition. Only issue was it was the wrong order! However an email later I had the promise of my correct order. Quality service.
Helpful Report
Posted 4 years ago
One branch of the Aloe Vera was cut 2/3. doesnt look good with the overall. In general good delivery considering I order it in the last minute and arrived next day. Thank you!
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Posted 4 years ago
Lovely flowers and very good delivery service!!! 💜
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Posted 4 years ago
Beautiful arrangement, lovely orchids, amazing colours. Only problem were the roses which looked a little forlorn.
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Posted 4 years ago
Beautiful flowers and speedy delivery times. Only wish they would text you when the flowers have been delivered as there is no way of knowing! Only gripe but definetly my favourite online florist at the moment.
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Posted 4 years ago
They were truly beautiful flowers, my mother was very impressed and said they were probably the most beautiful flowers she had ever received!
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Posted 4 years ago
AI bought a orchid for a birthday present for my sons mother in law she phoned to say she was delighted with the present ,
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Posted 4 years ago
Easy quick and a lovely bunch of flowers that looked like the photo!
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Posted 4 years ago
simple procedure - used as had received a lovely bouquet.
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Posted 4 years ago
I would have possibly said 5 stars but at no time was I given notification that the flowers were being or had been delivered and as I was a day late for a friend's birthday, I felt I couldn't phone and ask her! However she contacted me just before 10pm and said the flowers were amazing .. PHEW!!! I had already sent an email to Haute and then one explaining that the flowers HAD arrived. ( Who knows when!) They sent a nice email back and said they would investigate about why I hadn't had any notifications. I will use them again as my daughter has used Haute and been very pleased so .... hiccoughs happen.
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Posted 4 years ago
Very happy with shopping experience and the receiver of the flowers were delighted with them too.
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Posted 4 years ago
The flowers arrived a day late and actually on the day we celebrate our wedding anniversary and before we left on our day out to celebrate. The majestic bouquet was what we expected and the box of British crafted Valley chocolates were delicious so all in all we’re satisfied. Minus 1 star for being late, our panic and not knowing what the quality would be based on the numerous terrible reviews. Won’t let me add photos which is a shame because the bouquet was lovely and they’ve lasted a couple of days now. It’s important to cut the stems with a sharp knife diagonally as to get the most water up their stems right away.
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Posted 4 years ago
I CAN ONLY CONFIRM T HE PURCHASERS EXPERIENCE WHICH WAS GOOD. THE FLOWERS ARRIVED AS REQUESTED AND THE RECEIPIENT WAS DELIGHTED WITH THEM
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Posted 4 years ago
Good range of flowers to choose from, although I would like to see more natural, wild or cottage garden flowers to choose from. And if you add on a present which is a lovely idea, I would have liked at least one choice of something organic or fair trade as the person I sent the flowers to would really have appreciated this. The website is easy to navigate and in the past I have had good communication and quick responses to a problem that was my fault.
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Posted 4 years ago
Mum loved her flowers and said the quality of packaging and flowers themselves were the best she had received. Marked down by one star as I paid extra for large and the photo she sent me didn’t look that large so although she was delighted, I didn’t think it was as good a value as I thought I was getting.
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Posted 4 years ago
Plant arrived with all buds closed. Opened up beautifully a week later
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Posted 4 years ago
Very lovely selections. The recipient was pleasantly surprised and I was thrilled!
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Posted 4 years ago
I didn't see the flowers myself but I received a thank you for the beautiful flowers from the recipient. They arrived on time and communication was good..
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Posted 4 years ago
Very easy website to use friend was very pleased with her flowers the picture she sent of them looked very good quality
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Posted 4 years ago
Received by my friend and she was delighted
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Posted 4 years ago
Haute Florist is rated 4.7 based on 29,986 reviews