Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,069 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“The flowers were absolutely beautiful thankyou”

Helpful Report

Posted 1 year ago

Hello Patricia, You’re very welcome! We’re so glad to hear you loved the flowers. Thank you for your kind words, and we look forward to serving you again soon!

Posted 1 year ago

“A sincere thankyou. Today was our diamond wedding anniversary and i wanted something really special for my wife. So i turned to you. The bouquet was stunning and arrived beautifully packaged and bang on time. Many thanks.”

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Posted 1 year ago

Thank you so much for your heartfelt message! We’re honored to have been a part of your diamond wedding anniversary celebration. It’s wonderful to hear that the bouquet was stunning and arrived as planned. Wishing you both many more years of happiness, and thank you for choosing us for such a special occasion!

Posted 1 year ago

“Beautiful hat box flowers . Recipient was delighted”

Haute Florist 5 star review on 8th September 2024

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Posted 1 year ago

Thank you for your lovely feedback! We're thrilled to hear that the hat box flowers were beautiful and that the recipient was delighted. We appreciate your support and look forward to helping you again soon!

Posted 1 year ago

“Nice flowers, reliable, great packaging”

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Posted 1 year ago

Hello Maria, Thank you for your feedback! We’re glad to hear you were pleased with the flowers, packaging, and our reliability. Your satisfaction is important to us, and we look forward to serving you again!

Posted 1 year ago

“Beautiful flowers. Such high quality flowers the roses are beautiful and the Lillie's are gorgeous. Would recommend to anyone. 😍”

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Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that you loved the roses and lilies and found them to be of high quality. We really appreciate your recommendation and look forward to helping you again soon!

Posted 1 year ago

“My friend was very happy with the bouquet which arrived, as it should have, on her birthday! Would ues Haute again as I have been disappointed in the past with others who offer this service.”

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Posted 1 year ago

Hello Mrs Hill, Thank you for sharing your feedback! We're glad to hear that your experience with Haute has been positive, especially after past disappointments. We look forward to continuing to provide you with great service and beautiful flowers in the future!

Posted 1 year ago

“Delivered on time and recipient was delighted. Thank you.”

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Posted 1 year ago

Thank you for your kind words! We’re thrilled to hear that the delivery was on time and the recipient was delighted. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“These were a last moment present, never used the company before, but got there the next day and the flowers were beautiful.”

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Posted 1 year ago

Hello Clare, Thank you for taking a chance on us! We're so glad to hear that the flowers arrived on time and were beautiful. We appreciate your trust and look forward to helping you with any future last-minute gifts!

Posted 1 year ago

“New for me. To be so pleased with delivered flowers is so rare and I thank you for that. The blooms were in excellent condition and a good mix and variety. They arrived on time and carefully packaged including a moistening plug at the base of the stems to keep them fresh in transit. Now that’s impressive! Much appreciated”

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Posted 1 year ago

Thank you so much for your detailed and thoughtful feedback! We’re thrilled to hear that you were impressed with the condition, variety, and packaging of the flowers. It’s our goal to ensure every aspect of your experience is excellent, and we’re delighted that we met your expectations. We appreciate your kind words and look forward to serving you again!

Posted 1 year ago

“Absolutely gorgeous:) x”

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Posted 1 year ago

Hi Laura, Thank you for your lovely comment! We’re thrilled to hear you found the flowers absolutely gorgeous. We appreciate your feedback and look forward to serving you again!

Posted 1 year ago

“Delivered to my granddaughter for her start of her final year in school.She was very happy with her flowers for her study.”

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Posted 1 year ago

Hello Joan, Thank you for your wonderful feedback! We’re delighted to hear that your granddaughter was happy with her flowers as she starts her final year. Best wishes to her for a great year ahead!

Posted 1 year ago

“Beautiful flowers.”

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Posted 1 year ago

Thank you for your kind words! We're so glad to hear you loved the flowers. We look forward to assisting you again in the future!

Posted 1 year ago

“it was very quick, easy and efficient. plus the flowers that arrived were beautiful. thank you”

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Posted 1 year ago

Hello Georgia, Thank you for your great feedback! We're thrilled to hear that the process was quick, easy, and efficient, and that you loved the flowers. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Offer next day delivery right up to the moment you pay them, after that you get an email saying the flowers will arrive THREE days later than the paid for delivery date, absolutely gutted to find out they won't be arriving in time!”

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Posted 1 year ago

Hello Ciaran, Thank you for your review. I’m sorry to hear about the delay with your order. We understand how frustrating it is when delivery times don’t meet expectations. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Warm regards, Rosie

Posted 1 year ago

“The roses was not fresh as the bottom of the flower they was all was soft they only lasted a couple of day's it should have been a soild touch i know as I've got experience In flowers the harder they feel the fresher they are”

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Posted 1 year ago

Hello Ms Smith, Thank you for your review. I’m sorry to hear about the issue with the roses. Freshness is very important to us, and it’s disappointing to learn that they didn’t meet your expectations. We appreciate your feedback and would like to make it right. Please could you send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 1 year ago

“Excellent service. Flowers were delivered in a beautiful presentation. Will definitely be using Haute Florist again!”

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Posted 1 year ago

Hello Becky, Thank you for your wonderful review! We’re delighted to hear that you were pleased with our service and the presentation of the flowers. We look forward to assisting you again in the future!

Posted 1 year ago

“The finest florists in London.”

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Posted 1 year ago

Hello Omar, Thank you so much for the high praise! We’re thrilled to hear that you consider us the finest in London. We appreciate your support and look forward to continuing to provide you with exceptional service and beautiful flowers!

Posted 1 year ago

“Nice bouquet, delivered promptly and reasonably priced.”

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Posted 1 year ago

Hello Maura, Thank you for your feedback! We’re glad to hear you were pleased with the bouquet, prompt delivery, and pricing. We look forward to serving you again soon!

Posted 1 year ago

“Straightforward and good tracking information flowers were received as expected”

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Posted 1 year ago

Hello Mark, Thank you for your feedback! We’re happy to hear that the process was straightforward and that the tracking information helped ensure the flowers arrived as expected. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Your service was superb and the flowers you sent so very much appreciated 🤗 Thank you Haute Florist 😊”

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Posted 1 year ago

Hello Wendy, Thank you for your kind words! We’re delighted to hear that you appreciated our service and the flowers. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,069 reviews