Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful flowers.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're so glad to hear you loved the flowers. We look forward to assisting you again in the future!

Posted 1 year ago

“it was very quick, easy and efficient. plus the flowers that arrived were beautiful. thank you”

Helpful Report

Posted 1 year ago

Hello Georgia, Thank you for your great feedback! We're thrilled to hear that the process was quick, easy, and efficient, and that you loved the flowers. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Offer next day delivery right up to the moment you pay them, after that you get an email saying the flowers will arrive THREE days later than the paid for delivery date, absolutely gutted to find out they won't be arriving in time!”

Helpful Report

Posted 1 year ago

Hello Ciaran, Thank you for your review. I’m sorry to hear about the delay with your order. We understand how frustrating it is when delivery times don’t meet expectations. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Warm regards, Rosie

Posted 1 year ago

“The roses was not fresh as the bottom of the flower they was all was soft they only lasted a couple of day's it should have been a soild touch i know as I've got experience In flowers the harder they feel the fresher they are”

Helpful Report

Posted 1 year ago

Hello Ms Smith, Thank you for your review. I’m sorry to hear about the issue with the roses. Freshness is very important to us, and it’s disappointing to learn that they didn’t meet your expectations. We appreciate your feedback and would like to make it right. Please could you send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 1 year ago

“Excellent service. Flowers were delivered in a beautiful presentation. Will definitely be using Haute Florist again!”

Helpful Report

Posted 1 year ago

Hello Becky, Thank you for your wonderful review! We’re delighted to hear that you were pleased with our service and the presentation of the flowers. We look forward to assisting you again in the future!

Posted 1 year ago

“The finest florists in London.”

Helpful Report

Posted 1 year ago

Hello Omar, Thank you so much for the high praise! We’re thrilled to hear that you consider us the finest in London. We appreciate your support and look forward to continuing to provide you with exceptional service and beautiful flowers!

Posted 1 year ago

“Nice bouquet, delivered promptly and reasonably priced.”

Helpful Report

Posted 1 year ago

Hello Maura, Thank you for your feedback! We’re glad to hear you were pleased with the bouquet, prompt delivery, and pricing. We look forward to serving you again soon!

Posted 1 year ago

“Straightforward and good tracking information flowers were received as expected”

Helpful Report

Posted 1 year ago

Hello Mark, Thank you for your feedback! We’re happy to hear that the process was straightforward and that the tracking information helped ensure the flowers arrived as expected. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Your service was superb and the flowers you sent so very much appreciated 🤗 Thank you Haute Florist 😊”

Helpful Report

Posted 1 year ago

Hello Wendy, Thank you for your kind words! We’re delighted to hear that you appreciated our service and the flowers. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

Posted 1 year ago

“Great as advertised!”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We’re thrilled to hear that everything met your expectations. We look forward to serving you again!

Posted 1 year ago

“We love the rich, warm and vibrant colours. Recipients are delighted and exclaim at how they lift the heart!”

Helpful Report

Posted 1 year ago

Hello Angela, Thank you for your lovely feedback! We’re delighted to hear that the colors brought joy and uplifted the recipients. It’s wonderful to know our flowers made a positive impact. We look forward to bringing more smiles in the future!

Posted 1 year ago

“Bouquet arrived and looked as good as the image online :-)”

Helpful Report

Posted 1 year ago

Hi Corinne, Thank you for your feedback! We’re so glad to hear that the bouquet lived up to your expectations and looked just as good as the image online. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Beautiful flowers, exactly as shown in the website photo.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We’re thrilled to hear that the flowers matched the website photo and that you found them beautiful. We look forward to assisting you again in the future!

Posted 1 year ago

“Very pleased delivered on time very happy with them”

Haute Florist 5 star review on 6th September 2024

Helpful Report

Posted 1 year ago

Hello Mandy, Thank you for your feedback! We’re delighted to hear that the flowers arrived on time and that you’re very happy with them. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Fabulous flowers 💐 I can rely on Haute every time to deliver beautiful blooms to my nearest and dearest.”

Helpful Report

Posted 1 year ago

Hello Karis, Thank you so much for your kind words! We're thrilled to hear that you can rely on Haute for beautiful blooms. It’s always our pleasure to help brighten your day and the days of your loved ones. If you need anything else or have any special requests, just let us know!

Posted 1 year ago

“They run a huge advert on google to advise that they offer next day delivery to Northern Ireland. I have placed an order for florals for a friend's birthday, paid for next day delivery and have now been emailed to say they aren't going to get there until the following day. Apparently it is hidden in their ts&cs that anywhere outside of England counts as a hard to reach area and isn't covered by their advertised delivery. Absolutely disgusted with their service and the man on the phone couldn't have card less.”

Helpful Report

Posted 1 year ago

Hello Susannah, Thank you for your review. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise in our T&Cs and also the delivery information on each product page. I am very sorry for this and for any disappointment caused on this occasion. Warm regards, Rosie

Posted 1 year ago

“Website easy to use,although I probably ordered too late for the day I wanted so the flowers arrived a day late but my fault. Letter box flowers were gorgeous and well received.”

Helpful Report

Posted 1 year ago

Hello Jacqueline, Thank you for your feedback! We're glad to hear you found our website easy to use and that the letterbox flowers were gorgeous and well-received. We understand that timing can be tricky, and we appreciate your understanding. If you need assistance with future orders, we're here to help. Thanks again for choosing us!

Posted 1 year ago

“Delivered next day on a Monday morning as promised. My friend loved the flowers”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We’re thrilled to hear that the flowers were delivered on time and that your friend loved them. We appreciate your support and look forward to helping you with future orders!

Posted 1 year ago

“Beautiful flowers and delivered on time. Amazing!!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the beautiful flowers and timely delivery. Your satisfaction is our top priority, and we’re thrilled to have met your expectations. We look forward to serving you again!

Posted 1 year ago

“Very good service delivered as quoted and the flowers were gratefully received by my friend would use them again”

Helpful Report

Posted 1 year ago

Hi Norma, Thank you for your positive review! We’re glad to hear that the flowers were delivered as promised and were well-received by your friend. We look forward to the opportunity to serve you again in the future!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews