Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“I've used Haute Florist for a few deliveries now, each a different bouquet and every time the flowers are beautiful. They last so long and the delivery is so fast”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your glowing review! We’re thrilled to hear that you’ve enjoyed our bouquets and that they’ve consistently met your expectations. It’s wonderful to know that you appreciate the longevity of our flowers and the speed of our delivery. Your support means the world to us, and we can’t wait to create more beautiful arrangements for you in the future! Warm regards, Rosie

Posted 1 year ago

“I live in the US and wanted to send flowers to a family member in the UK! This was the easiest company to ever use! I actually thought there was no way the flowers were going to make it! Not only were they on time, they were absolutely beautiful!”

Haute Florist 5 star review on 24th November 2024

Helpful Report

Posted 1 year ago

Hello Jill, Thank you so much for your incredible review! We’re overjoyed to hear that sending flowers to your family member in the UK was such a seamless experience for you. It’s wonderful to know they arrived on time and were beautiful! Your satisfaction means the world to us, and we can’t wait to assist you again in the future. Warm regards, Rosie

Posted 1 year ago

“Thank you so much for having a great web site that is easy to navigate with great pictures that are realistic and with a choice of delivery. Also there is no hard sell to buy extras. Excellent service.”

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Posted 1 year ago

Hello Jacqui, Thank you so much for your kind words! We’re thrilled to hear that you found our website easy to navigate and appreciated the realistic pictures and delivery options. It’s great to know that you value our approach of not pushing extras—your comfort and satisfaction are our top priorities. We truly appreciate your support and look forward to serving you again in the future! Warm regards, Rosie

Posted 1 year ago

“Bought the obelisk terrarium. Arrived beautifully packaged but I was shocked to find it was only 9” tall. The dimensions are listed for the base - 11x11cm- but I hadn’t checked. It seemed bigger as the picture shows about 6-7 plants but it contained only 2 - which is all that would fit. Battery pack is too big to fit inside terrarium but looks very stylish despite being on the petite side. Good quality design. Very pleased with it as I got it with a discount. I’d feel less pleased if I’d paid full price.”

Helpful Report

Posted 1 year ago

Hello Jackie, Thank you for sharing your review! We're glad to hear that you appreciated the beautiful packaging and quality design of the obelisk terrarium. We strive to provide accurate dimensions, and we apologize for any confusion regarding the size and plant capacity. It’s great that you enjoyed the discount as well! Your feedback is valuable to us, and we’re here to help with any future purchases you might consider. Warm regards, Rosie

Posted 1 year ago

“These flowers were for a friend going through cancer treatment and last week was a particularly arduous week. The flowers were delivered on the day requested before she left for the hospital and were a great source of joy. I chose the dried flower arrangement to remind her of a beautiful dried flower loft that we used to visit as much younger women.”

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Posted 1 year ago

Hello, Thank you so much for your heartfelt review! We're truly touched to hear that the flowers brought joy to your friend during such a challenging time. It means a lot to us that you chose a dried flower arrangement to evoke cherished memories. Your kind words inspire us to continue spreading beauty and comfort through our floral creations. We look forward to serving you again! Warm regards, Rosie

Posted 1 year ago

“Delivered on time amid forecasts of extremely poor weather conditions. Thank you. Great job!”

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Posted 1 year ago

Hello Robert, Thank you for your amazing review! We’re so pleased to hear that your delivery arrived on time, especially given the challenging weather conditions. Your appreciation means a lot to us, and we’re committed to ensuring our service is reliable no matter the circumstances. We look forward to assisting you again! Warm regards, Rosie

Posted 1 year ago

“Beautiful”

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Posted 1 year ago

Hello, Thank you for your lovely review! We're so pleased to hear that you found everything beautiful. Your kind words mean the world to us and inspire our team to keep creating stunning arrangements. We can't wait to have the pleasure of serving you again! Warm regards, Rosie

Posted 1 year ago

“Flowers were pretty person who received them loved them which is main thing, I was just expecting something more just seemed small.”

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Posted 1 year ago

Hello Samantha, Thank you for taking the time to share your experience! We're glad to hear that the recipient loved the flowers. We always aim to delight our customers, and we appreciate your feedback regarding the size. Your insights help us to improve our offerings. We hope to have the opportunity to provide you with a more impressive arrangement in the future! Warm regards, Rosie

Posted 1 year ago

“Very efficient, beautiful flowers, my friend was very pleased”

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Posted 1 year ago

Hello Della, Thank you for your lovely review! We're delighted to hear that you found our service efficient and that your friend was pleased with the flowers. Your feedback means a lot to us, and we're committed to maintaining our standards of quality and service. Looking forward to assisting you again! Warm regards, Rosie

Posted 1 year ago

“Ordered late on Monday and arrived by midday the next day. Helpful on chat too.”

Helpful Report

Posted 1 year ago

Hello Aston, Thank you so much for your fantastic review! We’re thrilled to hear that your order arrived promptly and that our chat support was helpful to you. Your satisfaction is our top priority, and we appreciate your kind feedback. We look forward to assisting you again soon! Warm regards, Rosie

Posted 1 year ago

“My order was a birthday treat for my 90 year sister, she was really impressed”

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Posted 1 year ago

Hello Maurice, Thank you so much for your generous review! We’re overjoyed to hear that your sister was impressed with her birthday treat. It truly means a lot to us to be part of such a special celebration. We appreciate your support and look forward to serving you again in the future! Warm regards, Rosie

Posted 1 year ago

“ordered flowers to arrive on my mums sixtieth birthday. they arrived a day late and were not in great condition for the price i paid. i rang to complain and there response was there was nothing they could do.”

Helpful Report

Posted 1 year ago

Hello Nadia, Thank you for your feedback. I’m truly sorry to hear that your order did not arrive as expected and that the quality of the flowers was disappointing. We understand how important these moments are, and it’s upsetting to learn that we fell short. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. If not done already, please send us some images of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Tom

Posted 1 year ago

“Excellent service and beautiful flowers. Thank you.”

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Posted 1 year ago

Hello Mark, Thank you for your lovely review! We’re thrilled to hear that you were pleased with our service and the beautiful flowers. Your kind words mean the world to us and inspire us to keep delivering excellence. We can’t wait to assist you again! Warm regards, Rosie

Posted 1 year ago

“Excellent service and the plant arrived in time and ok, daughter in law loved it”

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Posted 1 year ago

Hello Helen, Thank you for your excellent review! We're thrilled to hear that the plant arrived on time and that your daughter-in-law loved it. Your satisfaction is our priority, and your kind words mean a lot to us. We look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Beautiful flowers - recipient was delighted - outstanding”

Haute Florist 5 star review on 22nd November 2024

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Posted 1 year ago

Hello Christina, Thank you for your glowing review! We're overjoyed to hear that the recipient was delighted with the flowers. Your kind words inspire us to keep delivering outstanding arrangements. We can’t wait to help you with your next order! Warm regards, Rosie

Posted 1 year ago

“Good website generally easy to use, good flower selection. I find the chat bot icon annoying as it's often in the way of buttons.”

Helpful Report

Posted 1 year ago

Hello Laura, Thank you for taking the time to share your feedback! We're glad to hear you found our website easy to use and enjoyed our flower selection. We appreciate your input regarding the chat bot; we'll definitely consider this for future improvements. Your thoughts help us enhance the user experience for everyone. We hope to see you again soon! Warm regards, Rosie

Posted 1 year ago

“My Mum said 'Thank you so much they are beautiful. Best flowers I’ve ever received. xxx❤️”

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Posted 1 year ago

Hello Rachel, Thank you so much for your lovely review! We’re overjoyed to hear that your Mum was thrilled with the flowers and deemed them the best she’s ever received. Your heartfelt feedback means the world to us. We can't wait to help you create more beautiful moments in the future! Warm regards, Rosie

Posted 1 year ago

“Good communication, great service and, most importantly, simply fabulous flowers. I would definitely use again, thank you so much.”

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Posted 1 year ago

Hello Susan, Thank you so much for your glowing review! We’re thrilled to hear that you had a positive experience with our communication and service, and that our flowers made a lasting impression. Your feedback truly means the world to us, and we can’t wait to assist you again in the future! Warm regards, Rosie

Posted 1 year ago

“Fantastic service and delivery was excellent. My friend was impressed with the flowers and mentioned that they were gorgeous. Highly recommend Haute florist”

Helpful Report

Posted 1 year ago

Hello Tom, Thank you for your amazing review! We're thrilled to hear that both you and your friend were impressed with our service and the gorgeous flowers. Your recommendation means a lot to us, and it inspires our team to keep providing excellent experiences. We can't wait to serve you again in the future! Warm regards, Rosie

Posted 1 year ago

“Ordering very easy and I hope flowers will be beautiful.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your lovely review! We're thrilled to hear that you found the ordering process easy. We’re confident that the flowers will surpass your expectations and bring joy to whoever receives them. Your support means a lot to us, and we can’t wait to serve you again soon! Warm regards, Rosie

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,068 reviews