Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Ordered a bouquet for next day delivery as a birthday gift. The flowers arrived promptly and were a hit. Really pleased with the service and choice of flowers from Haute Florist”

Helpful Report

Posted 1 year ago

Hello Jeevan, Thank you for your amazing review! We're thrilled to hear that the bouquet was a hit and that our service met your expectations. Your support truly motivates us to keep providing beautiful arrangements. We can't wait to help you again for your next occasion! Warm regards, Rosie

Posted 1 year ago

“gorgeous flowers, reasonable price and fast delivery”

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Posted 1 year ago

Hello Lisa, Thank you for your amazing review! We're thrilled to hear that you found our flowers gorgeous, our prices reasonable, and that the delivery was fast. Your satisfaction is our priority, and your kind words inspire us to keep up the great work. We can’t wait to serve you again! Warm regards, Rosie

Posted 1 year ago

“The flowers just delivered were lovely. Unfortunately I have had a couple of experiences where the flowers were not up to standard, but this time, they were gorgeous, thank you.”

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Posted 1 year ago

Hello Angela, Thank you for your thoughtful review! We’re delighted to hear that your recent delivery met your expectations and that the flowers were gorgeous. We truly appreciate your feedback, and it motivates us to continue delivering quality blooms. Looking forward to serving you again! Warm regards, Rosie

Posted 1 year ago

“My recipient was very happy with her bouquet and wowed by the range of flowers!”

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Posted 1 year ago

Hello, Thank you for your fantastic review! We're thrilled to hear that your recipient loved the bouquet and was impressed by our diverse range of flowers. Your kind feedback truly encourages us to keep providing beautiful arrangements. We look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Sent these to my mom for her bday she loved them”

Haute Florist 5 star review on 25th November 2024

Helpful Report

Posted 1 year ago

Hello Hanin, Thank you for your wonderful review! We're so happy to hear that your mom loved the flowers you sent for her birthday. It's always a joy to be part of such special moments. We appreciate your kind words and look forward to helping you celebrate more occasions in the future! Warm regards, Rosie

Posted 1 year ago

“Very happy with the service, flowers arrived on time and looked lovely and also similar to the picture. Somehow there was an error from when I entered the delivery address to the confirmed order which had missed out the first line of the address. I had ordered on the evening before the next day delivery so slightly panicked when there was no phone line open. I sent a message from the website and was sent an email promptly back and managed to get the address amended that evening. So I thought that was pretty good responsive, out of office hours customer service and will definitely use Haute Florist again.”

Helpful Report

Posted 1 year ago

Hello Ceri, Thank you for your kind review! We're thrilled to hear that you were happy with our service and that the flowers arrived on time and looked lovely. We truly appreciate your understanding regarding the address issue, and we're glad our team was able to respond promptly. Your feedback is invaluable and motivates us to keep delivering excellent customer service. We can't wait to serve you again! Warm regards, Rosie

Posted 1 year ago

“Flowers were absolutely beautiful”

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Posted 1 year ago

Hello, Thank you for your lovely review! We're so glad to hear that you found the flowers absolutely beautiful. Your satisfaction means the world to us, and we're committed to providing gorgeous arrangements every time. We can’t wait to help with your next floral needs! Warm regards, Rosie

Posted 1 year ago

“Quick delivery, good flowers, 110% overall.”

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Posted 1 year ago

Hello, Thank you so much for your glowing review! We're thrilled to hear you had a great experience with our quick delivery and enjoyed the flowers. Your satisfaction means the world to us, and we can't wait to serve you again! Warm regards, Rosie

Posted 1 year ago

“delivered on time and probabaly better than expected on flowers”

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Posted 1 year ago

Hello Edwin, Thank you for your amazing review! We're thrilled to hear that your delivery was right on time and that the flowers exceeded your expectations. Your kind words truly inspire us to keep delivering the best quality blooms. We can't wait to serve you again soon! Warm regards, Rosie

Posted 1 year ago

“Delivered on time as usual”

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Posted 1 year ago

Hello, Thank you for your excellent review! We're glad to hear that your delivery arrived on time, as we strive to ensure every order is prompt and reliable. Your support means the world to us, and we look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“The flowers were delivered to quite a remote place on the west coast of Scotland. Everything went well, they were a size large, whites and blues, very pretty, the recipient was very happy 👍 pleased!”

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Posted 1 year ago

Hello, Thank you so much for your fantastic feedback! We’re thrilled to hear that the flowers were delivered successfully to a remote location and that they made the recipient so happy. Your kind words motivate us to keep up the good work, and we appreciate you taking the time to share your experience. Looking forward to providing more beautiful blooms for you in the future! Warm regards, Rosie

Posted 1 year ago

“First time using this florist and I wont be using them again. Sent glowers for my friends 60th theywere very disappointing wilted and squashed in the box. I was very embarrassed. Customer services admitted they were not as they should have been and offered a £10 credit!!! They needed to resend some decent flowers but declined to do so. I would not recommend, use another florist.”

Helpful Report

Posted 1 year ago

Hello Julie, Thank you for taking the time to share your experience, and I'm genuinely sorry to hear that the flowers did not meet your expectations. It’s always our goal to deliver beautiful arrangements, and it’s disappointing to learn that we missed the mark this time. I understand how disappointing it can be when gifts do not arrive in the condition anticipated, and I apologise for any distress caused. While I see our customer service team offered a £10 credit, I acknowledge your concerns regarding a replacement bouquet. Your feedback is invaluable and helps us improve our services. Best wishes, Ellie

Posted 1 year ago

“I was sent a photo of the quality of the flowers and for the money paid it was so disappointing. Nothing like the photo advertised.”

Helpful Report

Posted 1 year ago

Hello Rosanna, Thank you for sharing your thoughts. I'm truly sorry to hear that the quality of the flowers did not meet your expectations. We aim to reflect our images accurately and provide a delightful experience, so it’s disheartening to learn that we fell short in this instance. I appreciate your feedback as it helps us improve. If you would like to discuss this further, please feel free to reach out directly at enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Tom

Posted 1 year ago

“Beautiful flowers”

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Posted 1 year ago

Hello, Thank you for your lovely review! We’re so pleased to hear that you enjoyed the beautiful flowers. Your support means the world to us, and we look forward to bringing more blooms into your life! Warm regards, Rosie

Posted 1 year ago

“Your Hat bouquets are absolutely fantastic . Delivery spot on I now know my go to Florist”

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Posted 1 year ago

Hello Sunaina, Thank you so much for your glowing review! We're thrilled to hear that you loved our Hat bouquets and that the delivery was spot on. Your trust in us as your go-to florist means the world to us. We can't wait to assist you again in the future! Warm regards, Rosie

Posted 1 year ago

“Was charged £70 as I upgraded to a "large" bouquet. When arrived i was very disappointed. The bunch was nothing like the image on the website. I'd say easily half the size. Emailed customer service... their reply was almost as shocking as the poor bunch received. This is what you get.... Then silence. I'll prob just do a charge back as this is absolutely nothing like the image on their website”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I'm sorry to hear that you were disappointed with the bouquet you received. We strive to provide beautiful arrangements, and it’s disheartening to learn that your experience did not reflect our standards. We take customer feedback seriously and aim to resolve any issues you may have encountered. I can see that a fresh bouquet has been arranged for delivery. Best wishes, Tom

Posted 1 year ago

“The flowers where beautiful! my friend sent e a picture, amazing delivery speed too!, thank you so much!”

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Posted 1 year ago

Hello Julie, Thank you for your lovely review! We're thrilled to hear that you found the flowers beautiful and were impressed with our delivery speed. Your satisfaction means everything to us, and we’re grateful for your support. Looking forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Straightforward ordering, delivered on time with updates, and recipient said flowers were beautiful. Would certainly use again.”

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Posted 1 year ago

Hello, Thank you for your amazing review! We're delighted to hear that the ordering process was straightforward and that the flowers arrived on time and made a beautiful impression. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Warm regards, Rosie

Posted 1 year ago

“I ordered Get Well flowers from Ireland and they were delivered within 24 hours. The recipient in Manchester was delighted.”

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Posted 1 year ago

Hello Martine, Thank you for your amazing review! We're thrilled to hear that the Get Well flowers were delivered quickly and brought joy to the recipient in Manchester. Your feedback means a lot to us and inspires our team to keep providing prompt and beautiful service. We look forward to assisting you again soon! Warm regards, Rosie

Posted 1 year ago

“Although flowers were for a funeral the florist realised this and flowers were wrapped in black paper which was very thoughtful. Flowers were beautiful and defo use them again”

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Posted 1 year ago

Hello Mrs Covell, Thank you for your thoughtful review! We're truly sorry for the occasion, but we're glad to hear that the black wrapping and the beauty of the flowers brought some comfort during this difficult time. Your kind words mean a lot to us, and we appreciate your trust in us for future arrangements. We look forward to serving you again! Warm regards, Rosie

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,068 reviews