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Haute Florist Reviews

4.7 Rating 29,987 Reviews
93 %
of reviewers recommend Haute Florist
4.7
Based on 29,987 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Haute Florist Reviews
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 26th May 2025
Dani Filmer
Haute Florist 5 star review on 26th May 2025
Dani Filmer
3787
Anonymous
Anonymous  // 01/01/2019
The flowers were stunning, I just wish there were more flowers for the price but otherwise I am very pleased indeed.
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Posted 4 years ago
we bought flowers from you as a birthday greeting for my wife's sister. The flowers, we were told, were lovely. One little point:- you sent the email saying when they would arrive to us. Suggest you make it clearer on the order form that you need the recipients email address as well as the senders. I am not sure that there was a field for it to be entered. Regards, S. C. Elliston
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Posted 4 years ago
Beautiful fresh flowers
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Posted 4 years ago
Initially really bad start as flowers were not delivered the address and billing address messed up. The blame passed to me but in the end redeemed by a goodwill gesture and should have been delivered.then finally delivered on the friday!
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Posted 4 years ago
The flowers were lovely when they finally arrived
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Posted 4 years ago
Delivered on time requested, recipient happy and photo looks like what I paid for was provided. My first order, yes I would repeat.
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Posted 4 years ago
FLOWERS ARE VERY GOOD SO THIS IS THE SECOND TIME I'VE ORDERED - BUT THE SITE IS FULL OF BUGS SENDING YOU BACK AND FORTH - PLUS POP-UPS!!! YOU MUST BE LOSING BUSINESS!!!
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Posted 4 years ago
My friend was delighted with her pineapple plant. In the picture she sent the pot wasn’t quite as nice as the one on the website but the plant was lovely.
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Posted 4 years ago
Beautiful flowers. Bouquet slightly smaller than I was expecting but the flowers themselves were stunning and as promised. Delivery super fast. Would definitely use again.
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Posted 4 years ago
I ordered the flowers for my daughter to surprise her and to say thanks to her,she was thrilled
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Posted 4 years ago
My friend loved the flowers. I was a little disappointed that they didn’t reach her until after 3pm. I’d use this company again though.
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Posted 4 years ago
Efficient delivery, nice bouquet
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Posted 4 years ago
Much better
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Posted 4 years ago
Delivery on time but had problem with item sent. Violet in customer service sorted the problem promptly and another set of flowers sent.
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Posted 4 years ago
Flowers arrived on time and the recipient was very happy with them. They look beautiful and should last as not all are fully bloomed.
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Posted 4 years ago
Brilliant service and flower arrangement, received emails every step of the way. The one thing that would have given price of mind was the opportunity to give delivery advise of where to leave delivery if no one was available. Will use Haute again.
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Posted 4 years ago
I use Haute Florist mainly as I like the presentation box with black ribbon. I would have given 5 stars but my friend didn’t know they were on her doorstep as there was no ring at the bell. It was embarrassing as I then had to ask her. Another thing I would add is that this time of year it would be nice to buy more seasonal spring flowers - especially a choice of different tulips. There are so many lovely colours & also parrot tulips are beautiful.
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Posted 4 years ago
Plenty of emails keeping me informed about my order . Arrived on time.Was great that I could track the delivery. Friend sent me a picture of the flowers they looked beautiful and made her cry
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Posted 4 years ago
My friend received the flowers on the day I had requested and she was very happy with the bouquet I had ordered for her.
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Posted 4 years ago
Missed the fifth star, because some of the roses outside petals, were going brown. All the other blooms were lovely. Good communication on delivery progress.
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Posted 4 years ago
Haute Florist is rated 4.7 based on 29,987 reviews