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Haute Florist Reviews

4.7 Rating 29,987 Reviews
93 %
of reviewers recommend Haute Florist
4.7
Based on 29,987 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Haute Florist Reviews
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
Haute Florist 5 star review on 26th May 2025
Dani Filmer
Haute Florist 5 star review on 26th May 2025
Dani Filmer
3787
Anonymous
Anonymous  // 01/01/2019
Lovely flowers, delivery was also on the day promised and within time stayed.
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Posted 4 years ago
Amazing selection seasonal and some unique arrangements. Great website, takes for an easy pleasant experience!
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Posted 4 years ago
The flowers arrived on time, were lovely and I was kept informed re delivery. Would use again.
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Posted 4 years ago
A good experience. Would use again. Only reservation is that they use Royal Mail for delivery who cannot always be relied on.
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Posted 4 years ago
The bouquet arrived on time and was very well received. It was as ordered and beautiful colours. So far so good and I am very pleased. Thank you
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Posted 4 years ago
Very pleased with my orchid. Well packaged, good value, and delivered as planned. The only thing that stops me from giving 5 stars, is that there was no instructions/tips on getting the best from my orchid. There was however a card on how to look after cut flowers.
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Posted 4 years ago
Great service
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Posted 4 years ago
Good service - first time I have used.
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Posted 4 years ago
Very professional
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Posted 4 years ago
Fantastic site, love that you can get named day delivery for free! This has become my go to for plant gifts. Not 100% efficient: a friend I referred received the wrong plant and there's a 7 day wait for a response from customer service. But I've never had a problem.
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Posted 4 years ago
very efficient website and a happy wife
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Posted 4 years ago
Delivered on time and my friend loved the flowers.
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Posted 4 years ago
Beautiful flowers, very happy with them. Was expecting more flowers for the price, but they are still love.y.
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Posted 4 years ago
Birthday flowers bought for a family relative who has been shielding for a year. Was absolutely delighted with the gift and says the flowers are beautiful 💖
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Posted 4 years ago
After a false start when I think I didn’t order correctly, the second attempt went well. Flowers arrived on time and looking fresh. Not quite the arrangement as ordered but close enough to please the recipient. Price was good too! Will probably use them again.
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Posted 4 years ago
It was very easy to place the order and the flowers arrived on time. Would use again
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Posted 4 years ago
I recently came across ‘Haute Florist’ on Instagram and knew I wanted to get my mum some beautiful flowers for Mother’s Day (which I just purchased). Their flowers and website are fabulous, however, with no bad intentions meant here, their app is painful to use! It’s extremely ‘laggy’. I had to click about 8 times to get my order into the basket (which obviously I could clear, but it was a bit annoying). It crashed several times during my purchase, therefore I had to keep starting from scratch. I guess their app is possibly new, so I gave it the benefit of the doubt. But it definitely needs some work! Like I say, this isn’t meant with any bad intentions, just some constructive criticism. I’m excited for my mum to receive the beautiful flowers I just bought her though, and would definitely purchase again from here!
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Posted 4 years ago
Flowers sent as a gift but looked fabulous on the photo I received. All was smooth with ordering and delivery .
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Posted 4 years ago
Very efficient service by Haute Florist . I ordered three bouquets. Two made it. One didn’t . Royal Mails fault . Hopefully they will arrive tomorrow in one piece
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Posted 4 years ago
It was just so simple, thank you.
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Posted 4 years ago
Haute Florist is rated 4.7 based on 29,987 reviews