Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.70

4.7 Rating 27,502 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 27,502 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@hauteflorist.co.uk

Location:

Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough
Halifax
HX3 5AX

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Haute Florist 5 star review on 10th May 2024

3503

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept me update when the delivery was going to arrive”

Helpful Report

Posted 3 weeks ago

Dear Jacie, Thank you so much for taking the time to rate Haute Florist with 4 stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to hear that we were able to keep you updated on the delivery status. Ensuring that our customers are informed and updated is a top priority for us, and we're happy that it made a difference in your experience. Once again, thank you for your kind rating and for choosing Haute Florist. We hope to have the opportunity to serve you again in the future! Warm regards, Tom

Posted 3 weeks ago

“Beautiful flowers recipient rally please with them”

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Posted 4 weeks ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 3 weeks ago

“Bought as a 70th Birthday gift to be delivered to N.I. Receipient was delighted with them. Reduced amount of stars as I was told to expect email when flowers were despateched, I didn't get one and spent the day worrying whether they had been delivered or not.”

Helpful Report

Posted 4 weeks ago

Thank you so much for taking the time to review Haute Florist and for rating us 4 stars! We truly appreciate your feedback.We are delighted to hear that the recipient of our flowers was pleased with them as a 70th birthday gift. Bringing joy and happiness to our customers and their loved ones is our ultimate goal! We apologise for any inconvenience caused by the lack of email notification regarding the dispatch of your flowers. We understand how important it is to be kept informed, and we assure you that we are working to improve our communication system. Your concern is duly noted, and we will make sure to rectify this issue for a more seamless experience in the future. We value your continued support and look forward to serving you again soon! Thank you once again for choosing Haute Florist and sharing your thoughts with us. Your feedback helps us grow and provide better service to all our customers.

Posted 3 weeks ago

“Pretty arrangement delivered on time”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 4-star rating of Haute Florist! We truly appreciate your feedback and support. We are delighted to hear that you received a pretty arrangement delivered on time. Our team takes great pride in ensuring that every order is handled with care and delivered promptly. Once again, thank you for choosing Haute Florist and for taking the time to share your positive experience with us. We look forward to having the opportunity to serve you again in the future. Warm regards, Rosie

Posted 4 weeks ago

“Very pleased with the bouquet I ordered. Arrived just in time.”

Helpful Report

Posted 1 month ago

Dear Rachel, thank you so much for taking the time to rate Haute Florist with four stars! We greatly appreciate your feedback and are thrilled to hear that you were pleased with the bouquet you ordered. Our team strives to deliver beautiful arrangements promptly, and we're glad to know that it arrived just in time. Your satisfaction means a lot to us, and we look forward to providing you with exceptional floral experiences in the future. Best regards, Rosie

Posted 4 weeks ago

“Flowers were beautiful but smaller in size than I expected (I chose large). The bouquet looked more like medium.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and glad to hear that you found our flowers beautiful. We apologize for any inconvenience caused by the size of the bouquet. We strive to provide accurate descriptions and fulfill our customers' expectations. Please don't hesitate to reach out to our team, we would be more than happy to assist you with any concerns or requests in the future. Thank you once again for your support!

Posted 4 weeks ago

“Always a lovely experience”

Helpful Report

Posted 1 month ago

Dear Riccardo,Thank you so much for taking the time to leave a 4-star rating for Haute Florist. We truly appreciate your feedback and are glad to know you had a lovely experience with us.

Posted 4 weeks ago

“Beautiful bouquet, roses and flowers of rosemary. I thought that was so unique. One thing though, I wish my note was printed not handwritten.”

Helpful Report

Posted 1 month ago

Dear Viera, thank you so much for your lovely 4-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you enjoyed our beautiful bouquet with roses and flowers of rosemary. We take pride in creating unique arrangements that stand out. Thank you again for choosing Haute Florist, and we hope to have the opportunity to serve you even better in the future! Warm regards, Rosie

Posted 4 weeks ago

“Very happy with the service, however I would have given 5 stars if I had received a message, email or whatts app to say flowers had been delivered.”

Helpful Report

Posted 1 month ago

Dear Anne, Thank you so much for your 4-star rating of Haute Florist! We are delighted to hear that you are very happy with our service. We appreciate your feedback and understand that receiving a message, email, or WhatsApp notification upon flower delivery would have made your experience even better. We apologize for any inconvenience caused and assure you that we will work on improving our communication process. Once again, thank you for choosing Haute Florist. We hope to have the opportunity to serve you again in the future and provide you with a seamless experience that deserves 5 stars! Best regards, Rosie

Posted 4 weeks ago

“Ordering was easy,tracking of delivery was great & bouquet was beautiful”

Helpful Report

Posted 1 month ago

Dear Jane,Thank you so much for your wonderful 4-star rating of Haute Florist! We really appreciate your feedback. Ordering was indeed made easy, and our team is thrilled to hear that the tracking of delivery worked out well for you. We always strive to provide a seamless experience. We are extremely glad that you found the bouquet beautiful. We value your support and hope to serve you even better in the future! Best regards, Tom

Posted 4 weeks ago

“My mum was very happy with her birthday flowers. They arrived on her birthday and the lillies have lasted for over a week.”

Helpful Report

Posted 1 month ago

Dear Julia, Thank you for taking the time to rate Haute Florist with 4 stars. We greatly appreciate your feedback and are thrilled to hear that your mum loved her birthday flowers. We're glad that they arrived on time and that the lilies have remained beautiful for over a week. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon. Warm regards, Ellie

Posted 4 weeks ago

“My daughter was pleased to receive the bouquet as an Easter gift. It was delivered on the day booked being left in a safe place.”

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Posted 1 month ago

“Flowers were delivered to a third party, haven’t actually seen them, but told they were lovely”

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Posted 1 month ago

“Great service lovely flowers”

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Posted 1 month ago

“Rose didn’t survive for 4days, and Lilly started to open a third day.”

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Posted 1 month ago

“After the initial disappointment that you're not local, once my friend received her flowers, she was delighted, so thank you.”

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Posted 1 month ago

“Lovely Flowers to cheer up someone special x”

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Posted 2 months ago

“Flowers for my sisters birthday, I didn’t see them but she said they were beautiful. My only gripe is that I didn’t know realise they were being sent by Royal Mail, so would be thrown about, squashed etc if I’d known I wouldn’t have paid £85 for such a delivery.”

Helpful Report

Posted 2 months ago

“Great choice at very good value. A very easy site to use Well certainly be using again”

Helpful Report

Posted 2 months ago

“The booking system worked fine and communications arrived quickly. Perhaps I would have preferred to know the timeframe when the bouquet was going to arrive. Also, I was addressed as the recipient although I was not the sender.”

Helpful Report

Posted 2 months ago

Haute Florist is rated 4.7 based on 27,502 reviews