Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.70

4.7 Rating 27,470 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 27,470 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@hauteflorist.co.uk

Location:

Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough
Halifax
HX3 5AX

Write Your review

Tell us how Haute Florist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Haute Florist 5 star review on 6th May 2024

3499

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers. Would recommend Haute.”

Helpful Report

Posted 1 day ago

“fantastic & easy”

Helpful Report

Posted 1 day ago

“I ordered a bouquet to be sent to a relative, I paid extra to have it delivered before lunch and it arrived well before. My Auntie absolutely loved the arrangement, I will definitely use Haute flowers again”

Helpful Report

Posted 1 day ago

“Very disappointing as the flowers were going over by the time they were delivered”

Helpful Report

Posted 1 day ago

“A lovely bunch of flowers and they arrived on the day!”

Helpful Report

Posted 2 days ago

“A beautiful bouquet delivered exactly on time. I definitely feel the range offered by Haute Florist is the next level compared to other services I have used in the past. Thank-you!”

Helpful Report

Posted 2 days ago

“This is the second time I've used Haute Florist. Both bouquets were beautiful and well packaged.”

Helpful Report

Posted 2 days ago

“I have joined their monthly flower subscription service for flowers. It’s supposed to give you a 30% discount on their retail bouquet- at a cost of £30 - adding the 30% I should have received a bouquet in the region of £40 - £42. What I have received was very disappointing- 3 pink roses, 3 yellow carnation and 2 red lilly types with some green. I have called the company asked for a return and refund which was denied on the basis that their “quality manager” looked at the pictures and found nothing faulty. Considering they go on about a 100% customer satisfaction I was surprised that after a whole day of emailing back and forth no agreement could be found. In fact their customer care does not even involve the ability to talk to a manager. Apparently they don’t talk to customers. I have now handed the matter to my payment provider to get my money back.”

Helpful Report

Posted 2 days ago

“Flowers were lovely and beautifully arranged 10/10”

Helpful Report

Posted 2 days ago

“Ordered from NZ,so highly reliant on trust. Delivery was as requested, and the flowers were exactly as described,and perhaps even Better Tracking and a photo of where the flowers were left was very helpful,thank you.”

Helpful Report

Posted 2 days ago

“Perfect and on time Thank you”

Helpful Report

Posted 2 days ago

“I was so impressed with your delivery of a beautiful flower arrangement delivered to my friend in Scotland and she told me how well packaged it was … very classy in her words! Thank you so much from a happy customer on Vancouver Island!”

Helpful Report

Posted 2 days ago

“I found it difficult to place the order and could not speak to anyone. The robot was less than useless. The service and tracing and delivering were excellent. My friend could smell their lovely perfume through the box! Absolutly excellent.”