Harry Hall Reviews

Name: Harry Hall
Address: Hope Business Park, 4 Coop Place, Rooley Lane, Bradford
Rating: 4.76

4.8 Rating 19,829 Reviews

95 %

of reviewers recommend Harry Hall

4.8

Based on 19,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Harry Hall 5 star review on 4th July 2025

795

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not receive a calender.”

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Posted 3 years ago

“not need spam”

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Posted 3 years ago

“Horse insurance states VETS BILLS unless you want extra colic cover. Paid higher premiums to find out it’s external injuries only - basically cuts and bruises. Should be advertised as such in the large print not the small print.”

Helpful Report

Posted 4 years ago

“Took out their insurance only to find that external injuries only! Phoned and asked what that covered and apparently it’s very little. Mainly cuts and bruises. Took out the higher level too. Asked to cancel only to be told I would have to pay the full year’s amount to stop cover. When it’s advertised as VETS FEES excluding Colic, that’s what I expected it to cover, not just external injuries. Very poor.”

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Posted 4 years ago

“Never got the package. Impossible to contact the seller. Never got a tracking number. Ordered two months ago. I do not recommend.”

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Posted 4 years ago

“Bought the raffle tickets then big silence. No idea of anybody winning. If you had to check your own tickets, then there was no invitation so to do.”

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Posted 4 years ago

“Never received the raffle tickets as promised, bit dodgy!”

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Posted 4 years ago

“There was no way of knowing what the winning numbers were. Pretty crazy really. Also I got a message from HH to say they would remind me to check the winners but the reminder never arrived. Not that it would have made any difference. So who won?”

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Posted 4 years ago

“Didnt understand the numbers and when I was talking to HarryHall.com by message she wasn't sure when it was being drawn. It had already been drawn when I checked after.”

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Posted 4 years ago

“A disappointment once again! Thanks for the money here’s your ticket, we’ll announce winners - where? Never heard back, can’t see on the website where to even check the winning tickets . This follows on from correctly returning a pair of breeches and never receiving the refund. Won’t be wasting my money buying from Harry Hall again and feeling rather ripped off.”

Helpful Report

Posted 4 years ago

“I ordered a XL it was too small for my horse! I tried to send the item back but wouldn’t except the item back! It had only been on a few minutes and got took off because it was too small. Disappointed and won’t be buying from here again!”

Helpful Report

Posted 4 years ago

“I tried to cancel my Bronze membership because due to a change in circumstances, I do not foresee myself using it for at least the next couple of years. Despite sending out an email to cancel my membership on the day it renewed (I could not find how to cancel on the website or email I received), I was told that I was not eligible for a refund. The email exchanges with Harry Hall were at best unsympathetic. The mark of a good company is that when a customer contacts them with a problem, they at least try to make them feel valued, even if they cannot solve the issue. Harry Hall did neither.”

Helpful Report

Posted 4 years ago

“My purchase has not yet arrived and I have been given no information about when it will be delivered, by whom and if it has even been dispatched.”

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Posted 4 years ago

“I still haven’t received my jodhpurs”

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Posted 4 years ago

“Still awaiting an exchange after 3 weeks!”

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Posted 4 years ago

“On the day that the tie was due to arrive, I received a call to say that they were out of stock and they were refunding the money. This gave me no time to source from somewhere else. If they were out of stock it should either of been on the website or I should have been called way before the delivery day.”

Helpful Report

Posted 4 years ago

“I purchased a couple of Masta Vento lightweight rugs from Harry Hall. They were advertised as waterproof. Obviously being lightweight I would not expect them to waterproof in heavy rain however I would expect them to keep a pony dry during periods of light rain. This rug did not do this. My pony, wearing his new rug, came in absolutely soaked after 4 hours out with some mild drizzle. My other horse in a 5 year old Derby House rug came in nearly dry. I wrote to Harry Hall to explain that I did not think the Masta rug was fit for purpose. They assured me that the Masta rugs were all thoroughly tested, that they would not accept a return and that the rug must just have reached its saturation point - somewhat stating the obvious. They also discussed the waterproofness of these Masta rugs saying the following: "Whilst the rug is waterproof different weights of fabric and percentage waterproofness of which we use varying grades from 5,000mm-10,000mm very waterproof to 10,000mm-20,000mm Highly Waterproof." I was surprised because even if the rug were only 5,000mm waterproof this provides quite a good degree of waterproofing. However, when I asked them exactly what waterproofness the Masta Vento was they informed me 3,000mm. They had therefore appeared to have mislead me as to the extent of the waterproofness of the Masta Vento when I first wrote to them. Poor customer service.”

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Posted 4 years ago

“Rug not fit for purpose. Advertised as waterproof lightweight rug. Leaked right through first time worn in showery weather. Rug specification not available online for customers. Request to return the rug due to poor advertising/not fit for purpose/missold in order to purchase a suitable rug was repeatedly declined by HH Meghan line manager. I WOULD NOT RECOMMEND BUYING FROM HH. EXTREMELY POOR CUSTOMER SERVICE”

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Posted 4 years ago

“found easy to deal with and sort out any issues when needed”

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Posted 4 years ago

“Couldn’t cancel the auto renewal in time”

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Posted 4 years ago

Harry Hall is rated 4.8 based on 19,829 reviews