Harry Hall Reviews

Name: Harry Hall
Address: Hope Business Park, 4 Coop Place, Rooley Lane, Bradford
Rating: 4.76

4.8 Rating 20,104 Reviews

95 %

of reviewers recommend Harry Hall

4.8

Based on 20,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Harry Hall 5 star review on 17th August 2025

796

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately this fly spray does not work. Used it twice with no effect whatsoever. It seemed as if they were attracted to it. My horse was so distressed.”

Helpful Report

Posted 1 week ago

We’re sorry to hear that you haven’t had success with our fly spray, Sandra. It's disappointing to know it didn’t provide the relief you were looking for. Thank you for your feedback and we will pass this to the team. If there’s anything else we can assist you with, please let us know. Warm regards, Team Harry Hall

Posted 1 week ago

“Nice quality material but they were cut all wrong! There wasnt enough material at the back to allow for the curvature of the bottom so when you pulled them up to sit at they waist they cut me in two!! Very bad design”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback, Susan. We're glad to hear you found the material quality nice, but we're truly sorry to learn about the fit issues you've experienced. Our design team appreciate all feed back and we thank you for taking the time to share your thoughts with us. Warm regards, Team Harry Hall

Posted 3 weeks ago

“Product is ok but customer service is poor dont want to help you. once your order is placed you cant correct your order before it is shipped you need to return it and then wait 10 working days for refund which i think is poor”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're sorry to hear you were not happy with our customer service. We publish our delivery and return terms and conditions on the website, so these can be viewed prior to purchase. As stated in the terms, once an order is placed and a payment is made, we are unable to amend or cancel. I have added a link to the delivery and return terms below for your conveniance. https://harryhall.com/delivery-and-returns Please contact us if we can be of further assistance. Team Harry Hall

Posted 1 month ago

“Hello The delivery process was good however the product when opened had already been used and the wellies were extremely muddy on the soles. I was extremely disappointed with the purchase as it was a present for a family member. Due to this, I won't be looking to buy from you again.”

Helpful Report

Posted 5 months ago

Thank you for your feedback, we are sorry to hear this and welcome your contact to investigate this using our returns portal below to support you. www.harryhall.com/returns Kind regards Team HH

Posted 1 month ago

“I have to say the lining came out and couldn’t put my fingers back they’d ripped. Very poor I got quite annoyed with them.”

Helpful Report

Posted 6 months ago

“Belt is as described but the leather smells really strong with a damp and musty odour. The smell permeates into everything including the other clothes in the wardrobe.”

Helpful Report

Posted 7 months ago

“Offer some good deals & prices but being charged a high delivery fee and then £4 to return the item i wont be ordering online again”

Helpful Report

Posted 7 months ago

“Service is ok. My items were processed and put out for shipping in good time, but delivery was slow. Cost for delivery as a non-member is absolutely extortionate, and the cost to return an item is deducted from the cost of your original purchase. So all in all, I didn't nearly £10 on postage to deliver and return. Shocking! The item I purchased was in a sale, so turned out to be a complete waste of time and money.”

Helpful Report

Posted 7 months ago

“Terrible customer service. Terrible delivery cost and speed.”

Helpful Report

Posted 8 months ago

“Good service”

Helpful Report

Posted 9 months ago

“The boots are lovely but sadly 40.00 more than any other retailer- my fault I should have looked, but even so an awful lot more expensive. I would have sent them bsck but the returns process was too complicated and have to pay for postage so look on amazon as so much easier!”

Helpful Report

Posted 9 months ago

“Rug was too long, my horse where’s 6’ rug and all other rug makes fit. But this rug is far too long.”

Helpful Report

(Bradford, BD5 8JX) - Posted 9 months ago

“I unfortunately had a disappointing experience. The coat I ordered was medium and it arrived in a bag labelled M but it was XL. Much too large. I have to say that the customer service is good.”

Helpful Report

Posted 9 months ago

“my package came covered in hairs most likely to be animal hairs, the bag the item was in was already opened as if someone had it and returned them.”

Helpful Report

(Bradford, BD5 8JX) - Posted 11 months ago

“I ordered a size 4 but unfortunately received a size 5 in a box marked 4. I returned the boots but got charged for the return postage even though I had confirmation by email they would not do this. I have gone elsewhere to buy my boots as I cannot be bothered with this carry on.”

Helpful Report

Posted 11 months ago

Thank you for your review, Karen! We’re truly sorry to hear about the mix-up with your order and the return postage issue. We can see that as you are not a member of the one club, the return and outbound postage needed to be refunded separately. We can see this has been done. If we can assist further, please contact us. Warm regards, Team Harry Hall

Posted 1 month ago

“Bought fly mask with ears and nose protection to help protect against sunburn as my horse ha a blaze with pink skin. She got the mask off easily then wouldn't be caught to put it back on. Got badly sunburnt nose, not worth the money. Delivery process fast and efficient, shame product not to same standard.”

Helpful Report

Posted 11 months ago

“Great website to order from with quick delivery, item not the quality I expected. Within a month the seems have split on the shoulders and the mesh has torn. My horse is not hard on rugs and have not had this issue with other brands. Rugs purchased was the correct size and fit for the horse, quality was not good”

Helpful Report

Posted 11 months ago

“Was disappointed to see no back straps making it likely to come off .”

Helpful Report

Posted 1 year ago

“The item was much more bulky than the description suggested: very much a winter jacket, which was not what I wanted. It was also tiny. I had already gone up a size as suggested, but still couldn’t zip it up, even with only a t-shirt underneath. I’m sure it’s good quality, but I sent it back so can’t comment on its durability.”

Helpful Report

Posted 1 year ago

“When the boots arrived absolutely loved them. Nice and stylish great fit (I’m usually a 6 1/2 but went with the 6 and they were great. Unfortunately however this is where it ends, the sole of these boots are so slippy I have ended up flat on my back in the yard twice now injuring my shoulder and will therefore not be wearing them again. Very disappointing!”

Helpful Report

Posted 1 year ago

Harry Hall is rated 4.8 based on 20,104 reviews