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Harry Hall Reviews

4.8 Rating 19,791 Reviews
95 %
of reviewers recommend Harry Hall
4.8
Based on 19,791 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Harry Hall Reviews
Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Still waiting for delivery đŸ„ș
Helpful Report
Posted 3 years ago
Harry Hall warehouse could not find the colour and size that I had requested and so I had to change my options. The system was showing stock but none could be found. Disappointing as I had set my heart on that one.
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Posted 3 years ago
Last year they renewed a trailer policy that I never wanted to renew as I'd sold the trailer. They said that I couldn't have a refund. Well guess what...they renewed it again!!! Steer clear from this company as they simply won't take no for an answer!!
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Posted 3 years ago
Poor!!!!! I have an issue with the riding tights (in that they are awful!!) I emailed Harry Hall but no reply!! Poor customer service.
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Posted 3 years ago
Boots not advertised as ladies. Completely unwearable. Very poor show! And please stop sending me annoying messages.
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Posted 3 years ago
Would of been nice if I’d actually received the headcollar I paid for it and poor customer service
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Posted 3 years ago
Would not recommend!!
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Posted 3 years ago
thought they did better quality goods
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Posted 3 years ago
Tried to take out this policy but it failed 3 times so I stopped trying. I then found cheaper elsewhere so brought that instead. To then have money taken out my account anyway as they said it hadn’t failed. When I tried to ask for a refund and to cancel the policy I wasn’t aware I had, I was met by very rude abrupt answers and charged a fee to get my own money back!
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Posted 3 years ago
I thought they were very poor quality, far too thin, uncomfortable to wear as wrinkled around knees and certainly not suitable for the endurance riding I do. I have returned for a refund.
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Posted 3 years ago
Purchased 'monthly' insurance on the 19th. Owner decided to do something different with the horse on the 21st. Tried to sign in on the Pc but the password saved no longer worked. Tried to sign in on my phone and had to reset the password (same one I use for everything non banking) Couldn't cancel anything via the account as they are updating their systems and neither memberships nor Monthly subscriptions are available and no options work. I can't call due to issues I have. The distress has been terrible and I struggle with these things already. I have been up all night stressing about this and my total inability to resolve it. I got a reply today saying they can cancel but they're taking the full amount anyway. This is the kind of cowboy nonsense I expect from a cheap magazine company.. Making it extremely awkward to cancel makes life even harder for people with issues like me. I have raised a complaint but expect to be laughed at. I will Never buy a Harry Hall product or service again. I suggest you look elsewhere. I shall be getting assistance to persue their sale of "monthly" product.
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Posted 3 years ago
Looks nice but far too tight as won't pull up over jods
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Posted 3 years ago
Waist ridiculously high and loose then pulls them down constantly. Sizing isn’t accurate either much bigger than stated.
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Posted 3 years ago
I haven't received any documentation or even a policy number despite emailing. Seriously unimpressed with the service.
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Posted 3 years ago
Suppose to be a free gift with an order of boots and never received th🙁
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Posted 3 years ago
Extremely disappointed. Ordered (and confirmed) the jacket on the 31st December and was charged accordingly. Chased it up on the 14th January as hadn't been contacted about dispatch. Was then told the system had oversold stock they didn't have and I was given a refund which will take up to 10 days to go through. Sadly, I won't purchase again from Harry Hall and won't be recommending to friends and family. Quite the opposite in fact.
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Posted 3 years ago
very disappointed to report the back seam of jacket completely split after just one wear and I wasn't even riding. Harry Hall very good though, offered a refund on receipt of photographic proof, arranged for the jacket to be collected by the courier. Shame no other jackets in stock.
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Posted 3 years ago
Never arrived
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Posted 3 years ago
Ordered from the website a few weeks ago, paid next day delivery and still have not received my item
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Posted 3 years ago
2 pairs of gloves bought for my husband XXL hardly fit me! Size 8 very disappointing.
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Posted 3 years ago
Harry Hall is rated 4.8 based on 19,791 reviews