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Harry Hall Reviews

4.8 Rating 16,656 Reviews

94 %

of reviewers recommend Harry Hall

Company Reviews

Product Reviews

4.8

Based on 16,656 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Harry Hall 5 star review on 29th April 2024

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Harry Hall 5 star review on 7th April 2024

644

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wonder if some of Harry Hall's products are seconds. I have had some good and some bad. I had a turn out rug that was advertised as waterproof which was not. This resulted in exhaustive emails and despite the fact that I really would not have complained about a rug leaking if did not leak. what would have been the point? I have had other rugs over the past few years that have been fine. When ordering, you really need to carefully check the fit and quality, that would be my advice.”

Posted 4 days ago

“Polo shirt good quality but sizing incorrect even using their sizing chart. Also found out that this product was available elsewhere cheaper and with more favourable returns conditions. HH expect you to pay postage both ways and charge this to your refund. Spent £15, got about £6 back after fees. Do not recommend HH but product good.”

Posted 1 week ago

“Jacket was supposed to be XXL it was to small had to send back, communication for my refund isn't very good its been over 2 wks since I sent it back, not very impressed”

Posted 1 week ago

“With them for insurance”

Posted 3 weeks ago

“Good quality gloves but the large size is really a medium. I think the sizing definitely needs sorting out”

Posted 3 weeks ago

“I purchased 4 items, 2 of which needed to be returned. The online portal for returns was not working when I first tried on 18/3/24 so I had to telephone. I was told it was a technical fault so I tried again the following day and it still wasn't working. So I telephoned again on 21/3 and eventually the person conceded it wasn't working, despite them being adamant it had worked the previous day. I received an email with instructions to return the parcel and a £5 voucher as a gesture of goodwill. As I had to pay £4.69 to return the parcel, I feel the £5 voucher is of little use as I am unlikely to order again as I am no confident in the returns process. This email also asked me to provide a 'tracking reference' IF I'd used tracking as part of the return process. Anyway, I then received another email asking me to provide a tracking number IF I used 'tracking' as my means of postage, I hadn't so I am now not feeling overly confident that my items will be dealt with efficiently upon receipt by Harry Hall. I did pay for a signature upon receipt of the parcel. I haven't worn any of the items yet to ride in so I am unable to comment on them.”

Posted 1 month ago

“Missed an item off my delivery and then sent the replacement item to the wrong address, however liked the items on offer”

Posted 1 month ago

“No order confirmation received or details re delivery. Parcel sent from a fulfillment firm whose name meant nothing to me. My query re order was answered quickly however.”

Posted 2 months ago

“Quick postage, but range of products isn’t great and prices can be high.”

Posted 2 months ago

“The clothes are good quality. However they were to big for me but when I try to return them it says the order hasn’t even shipped. Been over two weeks now. Have to wait over the weekend to call them”

Posted 2 months ago

“Harry Hall site is great”

Posted 2 months ago

“The item I ordered went out of stock after I’d paid for it to which I was not informed about so that was bizarre, however, I contacted and asked about it and got an immediate full refund.”

Posted 2 months ago

“lovely rug BUT when o\packaging pened the cross surcingle were impossible to undo as their buckets were literally pressed flat on each other - good job we had a man and a pair of pliers - maybe that was why they were in the sale”

Posted 2 months ago

“Quick delivery just product size disappointing.”

Posted 3 months ago

“Dog coats delivered very quickly, sadly both returned as they were warm lined - good coats but not what we needed. When I read further down the description the lining was mentioned, but not in the early description as with other coats. Easy to return, not yet been refunded but holiday season so understandable.”

Posted 3 months ago

“This is a Christmas present, so cannot give much feedback. The stitching for the personalisation is not great. The & symbol just looks like a blob, but there is not enough time before Christmas to rectify the situation and have it back in time.”

Posted 4 months ago

“My items arrived in reasonable time.”

Posted 4 months ago

“Postage is far too expensive”

Posted 4 months ago

“Buying from HH is great. Very quick service however the returns process is very lengthy which does put me off buying online again”

Posted 4 months ago

“This coat was lovely but runs really big. I’m usually a M and it was drowning me. I had to return as it looked comical. I would recommend sizing down at least 1 size.”

Posted 4 months ago

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Harry Hall is rated 4.8 based on 16,656 reviews