Harry Hall Reviews

Name: Harry Hall
Address: Hope Business Park, 4 Coop Place, Rooley Lane, Bradford
Rating: 4.76

4.8 Rating 21,792 Reviews

95 %

of reviewers recommend Harry Hall

4.8

Based on 21,792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Harry Hall 5 star review on 1st February 2026

831

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service and delivery”

Helpful Report

Posted 5 days ago

“Harry Hall has always been great, unfortunately the quality of your product (ultimate grazing muzzle) seems to have gone down recently. I'm not sure if you've changed the production process or the materials used but they are now very poor quality.”

Helpful Report

Posted 1 week ago

Hi Lucy, Thanks for your feedback. We’re very sorry to hear the quality of the ultimate grazing muzzle hasn’t met your expectations recently. We can see we have responded to your other review and asked if you could upload your images to the faulty item portal so this can be investigated. harryhall.com/returns We look forward to hearing from you Kind regards, Team Harry Hall

Posted 1 week ago

“Not a good selection of stock unfortunately, I rarely find anything I'm looking for. But if you are an insurance member you do get the benefit of free delivery and returns which is very good.”

Helpful Report

(Bradford, BD5 8JX) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re sorry the stock selection wasn’t what you were looking for. We’ll pass this to the team to see how we can improve. It’s good to hear you value the free delivery and returns for insurance members. If you have any specific items you’re after, please share and we’ll check availability or alternatives. Kind regards, Team Harry Hall

Posted 2 weeks ago

“Took a long time to arrive, would not buy a rug again for that reason”

Helpful Report

Posted 3 weeks ago

Hi Kim, Thanks for your feedback. We’re sorry the delivery took too long and that this affected your experience. We appreciate you flagging this. When checking your order we can see it was placed on Saturday 10th January after 2pm, the item won't have been packed and dispatched until Monday 12th. I can see it arrived with you on the 14th, which was delivered within the expected timeframe of 3-5 days. We do offer a next day delivery service, if orders are placed before 2pm on a working day. Kind regards, Team Harry Hall

Posted 2 weeks ago

“Boots themself are very nice , only fault I give them is around the calf area there really big for a size”

Helpful Report

Posted 1 month ago

Hi Lisa, Thanks for your feedback. We’re glad you like the boots, and I’m sorry the calf area felt too large for the size. We welcome all feedback and this will be passed over to the team Kind regards, Team Harry Hall

Posted 1 month ago

“Arrived quick, but product not as described”

Helpful Report

Posted 1 month ago

“Products good, some of communication is a bit odd”

Helpful Report

Posted 1 month ago

Hi Victoria, Thanks for your feedback. We’re glad you’re happy with the products, and sorry that some of the communication felt odd. Could you share a bit more detail about what seemed odd or provide your order number so we can investigate and improve this? Kind regards, Team Harry Hall

Posted 1 month ago

“The service was good but having checked the dimensions of one pair of gloves and with no dimensions given for another I ordered both in the same size as a Christmas present . Unfortunately the second pair were not of the same dimensions so I needed to replace them. In this situation is not possible to exchange an item and you have spend alot returning the item that doesn't fit plus delivery on a new order of the replacement”

Helpful Report

(Bradford, BD5 8JX) - Posted 1 month ago

Hi Mark, Sorry to hear about the sizing issue, We supply a number of different brands, including our own Harry Hall homebrands so sizings can differ. In relation to the return costs, We offer free returns to our one club members. If you would like to take advantage of our shopping benefits you may wish to consider our Bronze membership. It is an annual fee of £10 and gives you the benefit of exclusive member offers on the website and free delivery on orders over £50, free returns plus access to all other insurance products. (Vet, Trailer, Horsebox, Recovery and travel insurance). https://harryhall.com/oneclub-bronze-membership Kind regards, Team Harry Hall

Posted 1 month ago

“These are a gift for xmas so cant review at the moment”

Helpful Report

Posted 1 month ago

“Good speedy service. I ordered two pairs of wellies - 1. Harry Hall Brand which we are pleades with - warm and comfortable - 2. Caldene which again are warm and comfortable but unfortunately the right hand boot has a leak in the toe. Checked for thorn/glass puncture but nothing to be seem so it must be a deal issue - will have to return these.”

Helpful Report

Posted 1 month ago

Hi David, We are glad to hear you are happy with the Harry Hall Wellies. We are sorry to hear about the Caldene boots. We can see you have uploaded these as faulty. Our product and return team will review this and get back to you via email. Kind regards, Team Harry Hall

Posted 1 month ago

“Service Grand. Item seems ok. Price for posting to Northern Ireland is an absolute disgrace. Should be no difference in pricing for England, Scotland, Wales & Northern Ireland. We are all part of the United Kingdom of Great Britain & Northern Ireland. Men have fought and died so we are in the Union together so to see this kicked in our faces with separate postage prices is disgraceful. Very high postage for Northern Ireland at that which was very disappointing.”

Helpful Report

(Bradford, BD5 8JX) - Posted 1 month ago

Hi John, Thank you for your feedback. We understand your frustration with the Northern Ireland postage cost. We do price across the UK, but shipping charges vary by destination. We’ll pass your comment to our shipping team to review our pricing structure. Kind regards, Team Harry Hall

Posted 1 month ago

“Nice products, but I am not certain about the shopping experience. I believe it is unfair to subtract 50% off an unused return product especially if the sizes fits 2 sizes down.”

Helpful Report

(Bradford, BD5 8JX) - Posted 2 months ago

Hi Yanniecke, Thanks for sharing your feedback. I’m sorry to hear you’re unhappy with the returns deduction. Our delivery and returns terms and conditions are published online. https://harryhall.com/delivery-and-returns If you would like to take advantage of our shopping benefits you may wish to consider our Bronze membership. It is an annual fee of £10 and gives you the benefit of exclusive member offers on the website and free delivery on orders over £50, free returns plus access to all other insurance products. (Vet, Trailer, Horsebox, Recovery and travel insurance). https://harryhall.com/oneclub-bronze-membership Kind regards, Team Harry Hall

Posted 1 month ago

“Really nice item but the website took my order and payment twice, attempted to take the payment 4 more times and then when I rang to see what was happening they couldn’t cancel the extra order so I had to arrange to send back. Thankfully because of the system error they gave me free returns label”

Helpful Report

Posted 2 months ago

“Initially very pleased. Wore then realised one of the press studs was broke. Not the best customer service when I contacted.”

Helpful Report

Posted 2 months ago

Hi Dawn, We’re sorry to hear you’re unhappy with our response. I can see you spoke to Customer Services on Thursday, 11th December 2025, and were advised to log this as a faulty item so that our Product and Retail team can review it. Please follow the process outlined, and we’ll ensure the team investigates this for you. Kind regards, HH

Posted 2 months ago

“Lovely coat, first one was too small even though I used the size guide. Disappointed that I had to return then reorder rather than exchange. I was also charged £4 for the return.”

Helpful Report

Posted 2 months ago

“Order some beautiful rugs but the wrong size 5.9 instead of 5.6 very happy that I could return them as new and unopened but unfortunately still waiting on my refund! So can't order anymore until I have received this Which is taking ages. Getting worried as alot of money. Delivery fast but communication poor as u can't email about problems or call.”

Helpful Report

(Bradford, BD5 8JX) - Posted 2 months ago

“The coat was too small and it didn't smell fresh . It smelled. As if. it was worn”

Helpful Report

(Bradford, BD5 8JX) - Posted 2 months ago

“Good quality, pity the are only half calf height not knee height as I thought.”

Helpful Report

Posted 2 months ago

“The boots are ok but the sizing is not. The boots come up a size larger and there is no acknowledgment by Harry Hall that their sizing is wrong. So I’ve had to put insoles into the boots and wear 2 pairs of socks to make them fit.”

Helpful Report

Posted 2 months ago

Dear Fiona, I’m sorry to hear the sizing of the boots isn’t right, we appreciate this is disappointing for you. Our product team work hard to get the right fit for most customers and to help all our products have specific sizing detailed on the product page prior to purchase. We then provide a 30 day returns service available for your support to try for fit as the sizing is a guide only https://harryhall.com/size-guides. Once the item tags are removed and the footwear is worn outdoors, I'm afraid that unless there was a fault we are unable to accept a return on the item. However, if you have a faulty item please follow our returns process online for further support from our customer service team who will be happy to assist you. Kind regards, Team Harry Hall

Posted 2 months ago

“Easy ordering process. Delivery updates Good and very prompt.”

Helpful Report

Posted 2 months ago

Harry Hall is rated 4.8 based on 21,792 reviews