Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,580 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 24th July 2025

A Jeffrey

Turfonline 5 star review on 29th June 2025

A Overton

Turfonline 5 star review on 26th June 2025

S Moncrieff

Turfonline 5 star review on 12th June 2025

758

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot fault the turf - my issue is over the delivery truck. I specifically ticked the smallest truck option and even wrote a covering note. This is a small lane with limited accessibility to the house. Instead I am not impressed when the driver turns up in an 18 tonne truck”

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Posted 6 years ago

“Lovely meadow mat for our roofs, bees already buzzing around, vibrant in colour and came in good condition”

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Posted 6 years ago

“Poor customer experience. Poor and inaffective wording on your webpage. Ended up paying over £10.00 a square meter. When complained to customer service, no appologies, no interest, no help. Wil NEVER use you again. RIP OFF.”

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Posted 6 years ago

“Very pleased.”

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Posted 6 years ago

“Super happy with the turf. It arrived fresh and has taken really quickly in my garden. Would highly recommend it!”

Turfonline 5 star review on 3rd June 2019

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Posted 6 years ago

“We put the turf down as soon as it arrived , watered it well as told and within an hour the grasses were erect and little flowers started to appear in 2 days”

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Posted 6 years ago

“Items arrived on time and in excellent condition. 2 weeks on and the turf is growing well.”

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Posted 6 years ago

“Jubilee turf is stunning and rooted well. Very happy with it. Only received 1 of the 2 turf laying boards. No reply to email. 5 star turf, poor service.”

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Posted 6 years ago

Hi Adrian. Thank you for your review of Turf Online. We are sorry that you only received one laying board. We did reply to your email and issued a full refund for the laying boards. I am happy to forward this on to you if you do not have it? Your refund was made to the original payment method but may take a few days to show in your account.

Posted 6 years ago

“Excellent service. Arrived promptly and laid same day. All the plants sprang back and after a week it looked like it had been there for years. I would definitely recommend (I already have to several people). A great product”

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Posted 6 years ago

“My order arrived on time and in excellent condition. The delivery driver managed to get the lorry close to the area being laid.”

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Posted 6 years ago

“Excellent service, delivered exactly when they said it would arrive. A lush green lawn which has annoyed our neighbour who purchased his new lawn at the same time from another lawn company who will remain anonymous.”

Turfonline 5 star review on 30th May 2019

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Posted 6 years ago

“Great service. Very pleased with the quality of the turf I received. It was delivered when expected to my preferred location.”

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Posted 6 years ago

“Fantastic turf and loam delivered promptly with a nice friendly service. My advice is to cut out the middle men especially as the clock is ticking as soon as the turf is cut on the field. The other bit of advice I would give is to order a jar of seed as well. I was nervous about delivery conditions as the pallets simply couldn't be dropped "kerb side" on a busy road. If in doubt call them as I did. Thanks vm”

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Posted 6 years ago

“The turf was moist and green went down great, delivered on time and was a pleasure to work with”

Turfonline 5 star review on 24th May 2019

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Posted 6 years ago

“Overall excellent. Grass is growing nicely. Near perfect turf (couple of bits shouldn't have made it through quality control) and grumpy delivery driver brings score down just a tad.”

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Posted 6 years ago

“Good quality turf that rooted out very quickly. Delivery was on time. Would use again. Thanks”

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Posted 6 years ago

“Just had the Cottage Garden mix delivered,had a really good experience with turf online, did not order enough to start with, phoned customer service dept, very bubbly lady helped me out, added extra to original order, no fuss, all arrived in stated date, delivery driver very helpful, all in all an excellent service”

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Posted 6 years ago

“Always a good service with speedy delivery. However I have to question the high delivery charges for small items such as the sedum feed I could only find on your site. Glad to see you use of reusable plastics though.”

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Posted 6 years ago

“Delivery was on the time Turf is very nice”

Turfonline 5 star review on 16th May 2019

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Posted 6 years ago

“Fantastic customer service especially so when B&Q completely messed up my order. The girl I spoke to was very professional and dealt with everything very efficiently and without drama- a real credit to the company. Turf was delivered promptly and exactly to the spot I needed it. Thank you”

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Posted 6 years ago

Turfonline is rated 4.6 based on 3,580 reviews