Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,580 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 24th July 2025

A Jeffrey

Turfonline 5 star review on 29th June 2025

A Overton

Turfonline 5 star review on 26th June 2025

S Moncrieff

Turfonline 5 star review on 12th June 2025

758

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Excellent turf. Growing very well in a short amount of time. Many thanks and would definitely recommend”

Helpful Report

Posted 6 years ago

“Excellent service. Great info on levels and laying tips. Paid for early delivery and as promised it arrived on time. Laid in the morning and watered in the evening. Watered for a few days and then it rained for three days. Grass looks perfect. I am very happy Dave Wright”

Helpful Report

Posted 6 years ago

“Turf arrived in excellent condition, very healthy. The grass is growing strong and is vigorously.”

Helpful Report

Posted 6 years ago

“Can’t find a fault in this product. The turf arrived in immaculate condition and was installed the same day of delivery as per instructions. It is now been two weeks since installation and looks amazing. Delivery was slightly stressful. I was told it would happen on the Friday, waited all day for it only to give up when the clock went past 9pm. Had no communication from Turfonline and in an act desperation I emailed them on their general email. The group operations manager responded within minutes and reassured me that the delivery would arrive the next morning. Perhaps a tracking system could avoid this experience for many customers... anyway, was impressed with the managements reaction to my email, took delivery the next morning and happy days!”

Turfonline 5 star review on 15th May 2019

Helpful Report

Posted 6 years ago

“Great service very quick delivery and fantastic turf excellent grass”

Helpful Report

Posted 6 years ago

“Excellent service and a quality product. Also found the instructions online really useful in relation to laying the turf and aftercare. Would highly recommend.”

Helpful Report

Posted 6 years ago

“Our garden now looks fantastic!. Big Big Thank you!.Turf delivery was on time & driver very helpful. Rolls of turf are very easy to manage (i'm only 5ft 2in tall & slightly built and could carry them with ease). Husband & I managed to lay turf in just under 3 hours- would have been quicker if we didn't have to cut so many to fit odd shaped lawn. Care instructions are a bonus too. By far the best quality turf we have ever had. Really can't recommend enough. Thank you again!”

Helpful Report

Posted 6 years ago

“Easy process when buying, quick hassle free delivery and quality product. Looks great!”

Helpful Report

Posted 6 years ago

“We ordered some turf to be delivered on a Friday. That day my wife and I waited inside all day for the delivery driver to come. We understand that turf is a perishable product and needs to be laid immediately. Unfortunately the delivery never arrived. We never received so much as a knock on the door. When we emailed to let them know this we were told that there was 'a problem with the delivery' and that we should get in contact on Tuesday to 'discuss other options'. When I called I was told that the driver 'couldn't get down our street' and couldn't contact us by phone. Our only option would be to buy more turf. And we would not be refunded for turf that we already bought but that, for whatever reason, wasn't delivered. So not only did we waste an entire day waiting for a delivery that never arrived. We are also £140 out of pocket. I can assure you that we will certainly not be ordering turf from this company ever again. And I advise people not to use them.”

Helpful Report

Posted 6 years ago

“Excellent quality turf, delivered when expected, easy to lay if you have prepared the ground well.”

Helpful Report

Posted 6 years ago

“So pleased with my new lawn, everything from ordering, delivery and laying was excellent. Will definitely be re ordering when re turfing rest of garden.”

Turfonline 5 star review on 5th May 2019

Helpful Report

Posted 6 years ago

“High quality turf delivered right to my driveway -- my new lawn looks superb”

Helpful Report

Posted 6 years ago

“Turf and topsoil arrived as ordered and has taken to the ground very well for the most part. However, there were a few rolls which were cut a little thin and the grass in these patches has not rooted and dried up. We also had to remove some weeds from the turf before it was laid and some we must have missed have taken root which was a shame after months of preparation work to prepare the soil ground and remove weeds.”

Helpful Report

Posted 6 years ago

“Very fresh turf, top quality!”

Helpful Report

Posted 6 years ago

“Brilliant service, gorgeous turf! Really pleased.”

Turfonline 5 star review on 2nd May 2019

Helpful Report

Posted 6 years ago

“The turf arrived swiftly the morning it was arranged. We followed the instructions provided and the turf has thrived! It luciously green and vibrant. Fantastic grass quality and service.”

Helpful Report

Posted 6 years ago

“Great service, great turf (Jubilee), great value. Laid two weeks ago and already looking well established. Faultless. Thank you.”

Helpful Report

Posted 6 years ago

“Delivery on time. Turf of very high quality, laid the next day as planned. Just right as we had rain for the first time in weeks.”

Helpful Report

Posted 6 years ago

“Pleased with the result. Only hope I shouldn't have bought a more expensive (and colourful ?) mix.”

Helpful Report

Posted 6 years ago

Hi Michael. Thank you for your review of Turf Online. The Traditional Meadowmat contains 34 species of British native wild flowers and I'm sure it will not disappoint. Please do let us know how you get on, we would love to see how it looks in full flower later in the year.

Posted 6 years ago

“Quick, efficient service and good quality product”

Helpful Report

Posted 6 years ago

Turfonline is rated 4.6 based on 3,580 reviews