Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,580 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 24th July 2025

A Jeffrey

Turfonline 5 star review on 29th June 2025

A Overton

Turfonline 5 star review on 26th June 2025

S Moncrieff

Turfonline 5 star review on 12th June 2025

758

Anonymous

Anonymous // 01/01/2019

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“Brilliant delivery and excellent turf”

Turfonline 5 star review on 21st June 2019

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Posted 6 years ago

“I must say that I was very impressed with the turf and the service from your company. The price was competitive and was delivered on time. Thank you”

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Posted 6 years ago

“Excellent turf. Healthy on arrival. Quick to knit together. Soft and very green. I'd definitely buy again.”

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Posted 6 years ago

“From ordering to delivery the service was excellent. We're very happy with our new lawn and would definitely recommend turfonline.”

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Posted 6 years ago

“Fabulous service. Fabulous product. Second time I have purchased living roof from Turf online. Excellent”

Turfonline 5 star review on 15th June 2019

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Posted 6 years ago

“I can't write a review as the feed that we bought for our sedum roof has not had a chance to make any affect yet !!!”

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Posted 6 years ago

“delivered on time turf excellent”

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Posted 6 years ago

“Turf and soil delivered were excellent quality. The turf has taken superbly - due to the recent persistent rain - perfect timing! As for the delivery company...I have never come across a more incompetent, useless, company. The driver had to be guided down the road, held up traffic for an hour, and then moaned all the way through unloading. I would look for another company to ship your products as they are doing your company's reputation no favours.”

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Posted 6 years ago

“Turf arrived as arranged early in the morning which was excellent. Driver placed it on the drive which made it easier to take round to back garden. Turf is good quality will be ordering more soon”

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Posted 6 years ago

“Ordering and delivery were very simple. The turf was easy to lay. Two weeks later it has rooted well and looks lush!”

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Posted 6 years ago

“Delivery of 45m2 of good quality turf arrived at the requested time. Delivery driver was extremely helpful and managed to get the turf from kerbside to my back garden using his battery operated sack truck. Would recommend 'Turfonline'”

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Posted 6 years ago

“I ordered two Sedum turfs which arrived promptly on a pallet with everything I needed to install them. They have been laid at ground level at the side of my drive, to soften up a large area of unused concrete without the need to smash it up. After 24 hours the Sedum had sprung back up from being rolled, now several weeks on, they are growing and about to flower. They are attracting lots of pollinators and other insects, which is exactly what I hoped for. We have received lots of positive comments from neighbours how fab it looks. I would recommend, if you want a simple install system and great Sedum turf which has been grown to provide a dense healthy turf, with good variety.”

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Posted 6 years ago

“Ive given a middle rating because the product was good but the customer service was very poor. The turf and soil I ordered were good quality and laid well and is thriving. However, the delivery did not arrive on time which put me to extra expense and customer service was non existent. I received a call half way through the day when the delivery had been scheduled to say that the topsoil was not in the right place (!) so I could not have the whole delivery on that day. Obviously the turf couldn't be laid until the top soil had been put down. I had employed a couple of people to lay the turf when it arrived and I had to pay them off and then sort a couple of others for the following day as they then weren't available which was extra expense and extra hassle. I emailed turf online twice about this and never even received the courtesy of a reply. I do appreciate that delivery logistics don't always go to plan, but this put me to extra expense and not even to respond to my email and simply apologise is frankly rude and very poor customer service.”

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Posted 6 years ago

“I purchased two 50metres of jubilee turf for my rear garden. The first delivery was of fantastic quality as the turf had been grown on rich black fen soil. The second delivery two weeks later was of poor quality and had been grown on chalky soil and had many chalk stones in the turf.”

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Posted 6 years ago

“Very easy to place order and delivery was super fast. My only slight criticism was that the turf arrived a little on the dry side and needed to be laid very quickly (luckily we were prepared for it to be laid straight away). However, the turf is now looking lush and green in my lawn having had a couple of weeks to settle in. Have recommended TurfOnline to friends and family.”

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Posted 6 years ago

“Half of the turves were dry and some had large stones embedded on the back. There were some imperfections on the turves like gaps where grass should have grown. On the whole, the quality of the turves were not as good as the ones I bought from you last year.”

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Posted 6 years ago

“Too soon to review your seeds, but your turf was just... opulent. I have childhood memories of moving into a new build house with a patchwork of straggly turf, like porridge sticking to a jumper. Your turf was a fur coat, or some other more PC metaphor. It’s transformed our garden. Even the offcuts i used and they all took. Seriously folks, I can’t recommend this highly enough!”

Turfonline 5 star review on 9th June 2019

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Posted 6 years ago

“Excellent product. Excellent service. A good company to deal with.”

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Posted 6 years ago

“Product is absolutely fantastic, but pre and after sales abysmal! I rang to check what size the sedum mats were coming in, was told 1m2 weighing around 30kg, but they came at twice the size. Given that it was a self instal that was challenging. Also no after installation care was given, which was odd because I got onto this company after a family member installed their product and I picked up the contact details from aftercare literature left after installation. Having said all that the roof looks great, gratifying to see a small group of goldfinches ferreting around in it 3 days later, and bees buzzing about.”

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Posted 6 years ago

“So far so good, put the turf down on day of delivery, looks great and good quality. Ordered online, simple with no problems.”

Turfonline 5 star review on 7th June 2019

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Posted 6 years ago

Turfonline is rated 4.6 based on 3,580 reviews