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Turfonline Reviews

4.7 Rating 3,656 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,656 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
I was a little disappointed on the day of the delivery of my turf as it was late in arriving. I also had to phone to query why it had not arrived at the allotted time and had not heard from the delivery driver why he was late. However, after a call to the depot and receiving their apology as there had been an issue with the delivery and rebate of £18, the turf was delivered a few hours late. When I saw the quality of the turf I was thrilled with my purchase. It is a week now since I laid the turf and it is a very rich green and growing very well indeed. I would definitely use them again and would recommend them to my friends.
Turfonline 5 star review on 4th July 2016
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Posted 9 years ago
The turf was delivered promptly & in good condition. Once laid the grass looks fabulous. Really impressed with it.
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Posted 9 years ago
Excellent service arrived on the appointed day and was very pleased with the quality of the turf which was excellent.
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Posted 9 years ago
Very happy with the overall customer service and speed of delivery. My only real concern was that one or two of the turfs were a rather thin on the cut edges and a couple broke up a bit as they were being laid but, as they were only put down a couple of days ago it is too early to comment on how the lawn will look once it has bedded in!
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Posted 9 years ago
Hi Ceri, Glad to hear that you are pleased with the service and delivery. The condition of the turf can sometimes be affected by the weather conditions when harvested. However, any tears or frayed edges will knit together once laid and I'm confident you will be very pleased with your new lawn. Kind Regards, Angela.
Posted 9 years ago
The turf was top quality arrived at the time promised very happy customer
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Posted 9 years ago
I got exactly what I asked for, good quality top soil an turf. Delivered early Saturday morning by a helpful pleasant driver.
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Posted 9 years ago
What a great service and turf.Arrived fresh cutted .Well packed.Definately would recommend.
Turfonline 5 star review on 29th June 2016
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Posted 9 years ago
Excellent service, next day delivery grass is laid and is excellent quality. I would highly recommend this.
Turfonline 5 star review on 29th June 2016
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Posted 9 years ago
Excellent quality and service, everyone told me you could not lay a lawn in June been down three weeks and looks wonderful. Thanks to all the team. Regards Sheila Dale-Prince
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Posted 9 years ago
I was delighted with the turf. I was informed of delivery time and when it arrived everything was as I expected. We had torrential rain so in many ways perfect for laying. I would have no hesitation in recommending turf on line to everyone.
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Posted 9 years ago
Excellent and efficient service. Would definately use the company again.
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Posted 9 years ago
Very happy with delivery & also quality of the turf. Our garden now looks beautiful.
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Posted 9 years ago
Excellent service - very helpful driver.
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Posted 9 years ago
Very happy with the service from the order to the delivery.
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Posted 9 years ago
They could improve their customer communication. Had to wait until 4pm for the turfs to arrive and had to ring them to find out where it was. If they could sort their distribution I would have rated them higher as the product itself was excellent when it finally arrived.
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Posted 9 years ago
Hi Keith, Thank you for your review. We're so pleased that you found the product to be excellent, I can see that on your order you opted for the "anytime nominated day" delivery option. We do offer pre 2pm and pre 11am for an additional charge. Due to this the AM drops are prioritised by the pallet courier and this means that "anytime - nominated day" are usually on a second run and can be quite late. Unfortunately our hands are somewhat tied as we are currently unable to track orders and provide accurate ETA's on the pallet couriers that we use. Thanking you for the feedback. Kind Regards, Angela.
Posted 9 years ago
Excellent service and good quality turf
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Posted 9 years ago
Turfonline is rated 4.7 based on 3,656 reviews