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Turfonline Reviews

4.6 Rating 3,577 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,577 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Incredible turf, started rooting in days! First cut after 3 weeks and super thick and fluffy
Helpful Report
Posted 5 years ago
Fantastic delivery service and quality of turf. Highly recommend
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Posted 5 years ago
Top quality turf for a good price
Helpful Report
Posted 5 years ago
requested call 30 minutes before delivery, which the driver did very friendly and helpful, grass is really nice and is taking really well so please I went with the jubilee turf definitely recommend and use again
Helpful Report
Posted 5 years ago
I have not received the item so cannot make a review other than of the service
Helpful Report
Posted 5 years ago
I have the turf now for 7 days. Watering it twice a day. We have noticed bleached circles (3 cirles per roll with the same distance from each other) on at least 10 rolls that do not show any signs of growth so I am not entirely happy with the product received.
Helpful Report
Posted 5 years ago
The turf os very good quality and is looking awsome after over a week of arriving and being layed down. The only reason i'm not giving 5 stars is because your calculator is not right, i gave my area measure and it told me i'd need 35 rolls of which i only ended up using 23 to cover the mencioned area.
Helpful Report
Posted 5 years ago
We ordered the jubilee turf which was delivered within 24 hours. It went down the same day it was delivered and without a doubt is the best turf we have ever laid. It established very quickly and is the most beautiful vibrant green, lush lawn. I would certainly recommend this company and would buy from them again in the future.
Helpful Report
Posted 5 years ago
Good price compared to other companies, easily booked online with max 7.5 tonne lorry, advising them single track lane access and giving My3Words location. Telephone call a couple of days later they couldn't deliver the quantity I wanted as too heavy for the lorry, it had to be split over 2 deliveries because of the weight. I had to then pay an extra £20-something pounds for the second delivery coming the day before the first. Fair enough. Another phone call the following day saying they couldn't make that rearranged day as it was the day after a Bank Holiday so it would have to be the day after the first. I had labour already booked for the original day and it was too short notice but had to be early delivery not anytime - so I had to pay another £20-odd pounds... The first delivery came on a massive lorry, 14-18 tonnes, and he struggled to access the property, and it was only 2 pallets that came off it, 85 rolls of turf split between them and he arrived about 11am. The second day was a 7.5 tonne lorry, again 2 pallets and easy for him to unload and turn around. Good quality turf marred only by extra charges that were nothing to do with me and I couldn't really argue about as I'd already paid the nearly £600 for the original order... so not quite as good value as I originally thought. :-(
Helpful Report
Posted 5 years ago
Informative web page, booked anytime delivery, arrived 10:30 am, excellent quality turf. Would highly recommend Turfonline.
Helpful Report
Posted 5 years ago
Bad experience , late delivery and trouble with the order office and management , will not use or recommend this organisation ever again
Helpful Report
Posted 5 years ago
Lovely and green
Helpful Report
Posted 5 years ago
Good delivery service,some turfs had netting showing through and were bare but overall not a bad product.
Helpful Report
Posted 5 years ago
Great service and great quality! Thoroughly recommend!
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Posted 5 years ago
Very fast order to delivery turnaround. Good turf. Highly recommended
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Posted 5 years ago
Purchased meadow turf birds & bees 3m sq - Easy to use website, excellent delivery service, fantastic product, looks fantastic after 2 wks to establish itself - -attracting loads of insects and flower colours look amazing!!! Thanks loads!
Helpful Report
Posted 5 years ago
Don't buy from this company. Paid £ 120 for topsoil - it's brown sand. Usually buy from another supplier who is half the price but because needed this quickly, decided to spend the extra money. Also, the driver wouldn't come down the drive, so my 80 year old father had to wheelbarrow it 300 yards to his new flowerbed. Appalling.
Helpful Report
Posted 5 years ago
Excellent quality of turf .One week later it is already beginning to root and looks amazing.
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Posted 5 years ago
Our turf was delivered as promised, all rolls in good condition and excellent quality of turf. Two weeks on and starting to take nicely, has remained green and tolerated a light mow. Overall excellent service and good quality product.
Helpful Report
Posted 5 years ago
Very dissapointed. I ordered seed and fertilizer for my new turf 10 days ago. I still havent received the order and after paying a heavy delivery fee I was told on the phone that I will am not allowed a refund for the delivery for products that havent arrived.
Helpful Report
Posted 5 years ago
Turfonline is rated 4.6 based on 3,577 reviews