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Turfonline Reviews

4.7 Rating 3,626 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,626 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Excellent service. Easy to lay and after one week it is flowering well and looks great. Thank you.
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Posted 5 years ago
Easy to use website and order process. Early delivery with good service, excellent product with overall experience providing very good value for money.
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Posted 5 years ago
I had a few questions when ordering and customer service were very helpful.. everything was delivered quickly and seemed good quality. Would definitely use again.
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Posted 5 years ago
Fantastic service and a fantastic product. I've used this firm twice now on two separate projects, the delivery was fast and the quality was perfect. My only comment is make sure you order extra to not leave yourself short
Turfonline 5 star review on 15th June 2020
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Posted 5 years ago
Turf delivered on time.Laid down the same day and as yet looks great.Thanks to all the team. Very good product.
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Posted 5 years ago
Turf delivered promptly. Excellent quality. I did lay it the same afternoon and that has obviously helped but it has settled really well. Very happy.
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Posted 5 years ago
I am laying a new lawn. I was duped by Turfonline's (Harrowden's) description of their product. Quotes like ...Highest quality, grade 1.,top 2.5%.,high quality top dressing ., nutrient rich screened loam ., can be brushed into cracks., rakes out to a smooth surface., ready for new seed, etc. The price of £119 per ton was significantly higher than average. I had bought some bagged topsoil on offer at Massams for £20 for 10 bags of 25kg. Equating to £80 per ton. This was lovely crumbly clean soil. Foolishly I thought at £119 per ton Harrowdens soil would be far superior, so I had two tons delivered. I was desperately disappointed. I spoke to a very pleasant lady called Jade who asked for photos of the debris in the load. which I duly provided. She gave me a discount of £10 per ton for the extra 2 tons I needed, and said she would follow it up. The second load of two tons that Jade said she was going to do something about , turned out to be even worse than the first load! I haven't bothered to contact Harrowdens since, but they have twice asked for feedback, which I very much doubt they'll do anything about, like the first time I politely mentioned tried. To sum up I feel, a) let down, because the quality of the topsoil was far inferior to a product at Massams. I have already removed about a bucketful of debris of various sizes, ranging from endless chippings about 20 mm long, to a piece of brick and other larger pieces of aggregate between 50 and 80mm in length. I am still removing small stones from the seeded surface. b) Somewhat cheated, because even with the discount of £20 on the second load I paid £456 for 4 tons . Massams would have provided 4 tons of topsoil for £42 per ton and £8 delivery each load of two tons. Making a total of £184. or I could have bought 4 tons of the bagged variety at Massams for £320! Ps. Recent heavy rain has exposed a plethora of sone clippings of all sizes which will be a real hassle to remove when I’m able to walk on the new grass. I'm very disappointed. Yours sincerely Tony Tame. 4 Lancaster Close, PR8 2LD Ps. Topsoil full of weeds as well
Helpful Report
Posted 5 years ago
Order 34 rolls of jubilee after reading the reviews Was feeling sceptical but more good than bad ones I thought it came first thing and started laying within the hour Was really happy with The quality and how all rolls were even in colour it was a little dry but watered it as it was put down ya been 1 wk and it’s taking root quite well and kept it’s colour so far so good much better than turf I’ve laid at work gets a thumbs up from me Ps Ignore the orange netting it’s to keep the dog and cat off it for a while
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Posted 5 years ago
Quality Turf with excellent service! The turf is coming along really nicely. I would buy from you again. I have already recommended you to my neighbour who likes what they see over the fence!
Turfonline 5 star review on 14th June 2020 Turfonline 5 star review on 14th June 2020
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Posted 5 years ago
Excellent quality turf and delivery.
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Posted 5 years ago
really pleased with the enviromat, the flowers in it are great and it looks much better than other sedum roofs I have put on, I hope it settles in and survives
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Posted 5 years ago
Easy to use web page, very competitive rates great service and ongoing help and information. Very very impressed.
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Posted 5 years ago
Excellent quality turf, would recommend to anyone looking to buy. Delivery first class.
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Posted 5 years ago
I bought some turf laying boards for my newly laid lawn so that I could place and move my sprinkler. The product is fit for purpose but arrived with one board damaged.
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Posted 5 years ago
Used several times now and wouldn’t go anywhere else for turf. Great price and delivered within 48 hours...nothing more to say really:)
Turfonline 5 star review on 13th June 2020
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Posted 5 years ago
Great service from start to finish, good quality turf for a good price. Delivered when they said it would be. Would highly recommend
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Posted 5 years ago
Delivered in two days after ordering. Only a couple of torn rolls out of 140, good quality lush green turf. Already knitting after a week.
Turfonline 5 star review on 13th June 2020
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Posted 5 years ago
Outstanding turf. Still as green as when it first arrived. Even on the joints. Only downside was upon delivery 4 rolls had been ripped on the sides of the pallet, but plenty to do the job.
Turfonline 4 star review on 13th June 2020 Turfonline 4 star review on 13th June 2020 Turfonline 4 star review on 13th June 2020 Turfonline 4 star review on 13th June 2020
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Posted 5 years ago
Cannot speak highly enough of the service received and the quality of the turf from turf online! The website was brilliant as it has a tool to help you calculate how much turf you need and also let’s you advise on delivery which was extremely useful as our road is difficult to access so I could advise what size vehicle would be best! They also provide a guide to laying the turf with your order confirmation. Delivery was quick and the driver very helpful on the day, had a message first thing in the morning to let me know what time approximately arrival would be. The quality of turf was fantastic and cost less than most other suppliers I looked at! Would not hesitate to order again if anything was needed and highly recommend to anyone!
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Posted 5 years ago
Very good turf. Was delivered on time and was in very good condition. The turf was easy to lay and was very healthy.
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Posted 5 years ago
Turfonline is rated 4.7 based on 3,626 reviews