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Turfonline Reviews

4.6 Rating 3,596 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,596 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
good healthy turf
Helpful Report
Posted 7 years ago
My grass is looking lush - thanks Turfonline. Very good all round.
Helpful Report
Posted 7 years ago
Incredibly disappointing service ultimately resulting in me receiving no turf, topsoil and boards and most shockingly, no refund. Fortunately I paid via PayPal who determined Turfonline were at fault & found in my favour, so I received all my money back and successfully ordered and received what I needed online with another company. If I had not paid via this method I would still be waiting for any kind of refund. I cannot comment on the quality of the goods since I never received any, but the customer service was appalling.
Helpful Report
Posted 7 years ago
Very disappointed with quality,especially as they had used plastic material as the backing to hold turfs together ,This is not enviromently friendly as it appears not to be biodegradable .I f I had known this I wouldn’t have made this purchase.
Helpful Report
Posted 7 years ago
Good morning, Sorry to hear that you were disappointed with the turf you received. Could you please email sales@harrowdenturf.co.uk so that we can address the quality issues you mentioned. As regards the turf netting, we use this to increase the strength of the rolls you receive, making them easier to handle. This also reduces the time required to produce the turf, reducing our carbon footprint associated with mowing a maintaining turf fields for a longer period of time. The net is entirely biodegradable and after 18 months will have no more strength than the grass roots itself. You can read more about the turf netting here: https://news.turfonline.co.uk/why-do-we-use-net-in-our-turf/
Posted 7 years ago
Will definitely be using you again. Very good service. And turf was a really good quality.
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Posted 7 years ago
Good product, prompt delivery and excellent communication. They couldn’t harvest because of snow (well it was December!) but they kept in touch and offered me plenty of options.
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Posted 7 years ago
My online order arrived at stated time. Good quality turf.
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Posted 7 years ago
Delivered on time by most helpful driver, nothing was to much trouble for him. Turf top quality, would recommend this company.
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Posted 7 years ago
Easy to order and good turf.
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Posted 7 years ago
Delivery onto driveway as requested. Beautiful quality turf. Looks lovely. Thank you.
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Posted 7 years ago
Brilliant, good grass, good delivery
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Posted 7 years ago
As a professional gardener I was impressed with the quality of the turf and ease of delivery. I opted for a better quality turf than the cheapest.
Helpful Report
Posted 7 years ago
Good quality turf and good prices. This is the third time I have used Turfonline and would happily recommend them.
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Posted 7 years ago
a very good quality turf,easy to lay.lorry driver very helpful.we are very pleased with what we got
Helpful Report
Posted 7 years ago
Prior to ordering my questions were answered very promptly. The order process was so simple and easy to understand. Delivery was fab and arrived as requested. The turf itself is excellent quality and we are so happy we ordered. It has transformed our garden. Thank you very much!
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Posted 7 years ago
Excellent quality grass. Truly emerald green. Grows very quickly.
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Posted 7 years ago
I had 300sqM of turf delivered which arrived on time and freshly cut, the delivery driver was very helpful in offloading turfs. They have been laid now for just over a week and appear to be bedding in well.
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Posted 7 years ago
Turf arrived at 10.00am on a next day delivery. Good quality, without weeds, and nice and moist too. Very pleased with product and delivery.
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Posted 7 years ago
Please may I take this opportunity to thank turfonline with there prompt delivery. Laid the turf impressed with the quality of the turf ...looks good . Thanks A.B
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Posted 8 years ago
Good quality. Good service.Good price.
Helpful Report
Posted 8 years ago
Turfonline is rated 4.6 based on 3,596 reviews