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Turfonline Reviews

4.7 Rating 3,647 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
I put in a lot of groundwork to rotovate the subsoil, mix in compost, trod the soil, screeded it, trod, screeded, etc then put down a pre-turf fertiliser. I laid the lawn last autumn and it has matured but still looks as green and healthy as the day it was laid. I've had so many comments and was even asked it it was astroturf! I did plenty of research when choosing a supplier for a quality lanwn at the right price and given the choice again I would use these guys. A1 service and the driver could not have been more helpful. Thank you.
Turfonline 5 star review on 11th May 2017
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Posted 8 years ago
Turf delivered at 8am, fantastic quality, was quite surprised how good the turf is, very happy 5*
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Posted 8 years ago
Easy to order, delivered on time and top quality turf.
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Posted 8 years ago
Ordered Jubilee for my lawn. Turfs were excellent quality. 5 days on the lawn is looking lovely. Would highly recommend.
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Posted 8 years ago
Very happy with turf and delivery service
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Posted 8 years ago
Very pleased, the turf is a very good Quality; very easy just placed our order and it turned up when we was told it would, would differently use again.
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Posted 8 years ago
I ordered 44m2 of the Jubilee turf. It was delivered on time by a helpful delivery driver who placed the pallet at the rear of my drive, making my life much easier. Was easy to put down and looks fantastic.
Turfonline 5 star review on 10th May 2017
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Posted 8 years ago
Uninterested and unprofessional telephone staff. Order taken wrongly so only half of what we needed. Delivery phone call not received as no message left. Second call, first operator again disinterested and when asked if they had a Customer Service Department, said yes , then came back and took details herself. Eventually put through to Leanne who was helpful. Second delivery phoned when on site rather than before, as we are ten minutes away and had asked for half an hours warning. Won't be using this company again, even though the owners are related to my son in law.
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Posted 8 years ago
Super turf but 2 turfs were not quite up to the standard of the rest the edge was very thin had to patch up with another turf witch made me one turf short but would still recommend and would buy again.
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Posted 8 years ago
Not enough information online about TNT Express delivery arrangements - important to know when goods expected and if one has to sign for them and if this includes a Saturday. I phoned the day I placed the order and was told it would be the following day - a Friday. I was advised to leave a note on the door with instructions for delivery if I was to go out. I waited in all day but nothing arrived, it was a bank holiday weekend but I left a telephone message to say the order had not arrived on the Saturday and asked if someone could look into it. I phoned again the following Wednesday. Staff did look into it but it took all day and I phoned again in the afternoon but no news from TNT. I was phoned late in the afternoon and told that TNT had tried to deliver to the property twice but no-one was in! This annoyed me as it was not true. I waited in all day Friday and most of Saturday and left a note on the door with alternative arrangements when I went out on Saturday, Monday and Tuesday. No delivery and no card to say anyone had called. After a conversation I accepted the offer of another delivery date of the next day Thursday. I mentioned that my address is a new property built last year and that TNT would have to access via Bilston Street. I waited in all the following day but the delivery never arrived. I phoned again and requested a refund.
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Posted 8 years ago
Will buy again!!!
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Posted 8 years ago
Good quality turf, came exactly when promised. Would recommend and use again.
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Posted 8 years ago
Great service all the way through and fantastic quality of turf!
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Posted 8 years ago
Not happy as turf did not arrive on time came the next day
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Posted 8 years ago
I was happy when it was all down looked very nice
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Posted 8 years ago
Turf arrived in great condition and looked fantastic laid. Much better quality than the Homebase and B & Q diy store turns, we are very happy customers.
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Posted 8 years ago
Very happy with service
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Posted 8 years ago
Delivered as promised. Turf placed exactly where requested.exelent service and top quality turf.
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Posted 8 years ago
Turf online were 1st class and the jubilee turf was better then expected unfortunately the haulage company did not come up to the same standards leaving half the turf in there depot but once I contacted turf online they got another pallet delivered the next day even though it was a bank holiday excellent service
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Posted 8 years ago
Really pleased with the quality of the turf delivered - would have given 5 stars but for the fact that the poor soul tasked with making the delivery had to unload nearly 2 ton of turf single handedly and with no handling equipment. I know this keeps the cost down but I think this was totally unreasonable on the driver
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Posted 8 years ago
Turfonline is rated 4.7 based on 3,647 reviews