Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,011 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courier had delays in their system and missed our delivery date, Liv from customer service kindly refunded the delivery charge without delay.”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“We had a missing item from a delivery and the problem was sorted efficiently, with a sense of true customer satisfaction being at the heart of how the problem was dealt with. Thank you Aimee and Sophie.”

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Posted 2 years ago

“I had a problem with the bed frame I ordered. It was damaged. Chloe and Lizzy were very helpful in organising a replacement for me.”

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Posted 2 years ago

“Unfortunately my bed came with a slat missing but Aimee arranged to send one out as soon as possible. Thank you”

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Posted 2 years ago

“Really happy with the product and the customer service provided by Aimee. I would definitely recommend buying from this organisation.”

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Posted 2 years ago

“I spoke to Liv today in the customer service department and she was extremely helped, resolved my query and mistake with delivery dates with no hesitation. Thanks a lot.”

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Posted 2 years ago

“When I placed the order Happy Beds said delivery would be next day so I moved an appointment to be at home for the delivery. Then I got an e mail from the courier saying they would deliver the day after (the day I had moved my appointment from) so had to re-arrange delivery for 3 days after originally promised by Happy Beds. I live in a remote location where large trucks cannot access and would have liked to discuss this with Happy Beds but alas could not find any telephone contact. Aimee phoned on the day originally promised by Happy Beds and explained that there is a telephone No. but it is concealed. As a pensioner I am sure that there are others in my age group who would be put off from purchasing from a company where it is not easy to talk to a real person. You could be losing a lot of business. That said Aimee was very polite and helpful - a credit to Happy Beds ....if you can find how to talk to her.”

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Posted 2 years ago

“I had purchased a bed from happy beds and had to cancel unfortunately as the bed was to big.The lady I spoken to was so understanding and canceled my order asap without trying to make me keep the order like most places do she issued a refund and was very polite and helpful.”

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Posted 2 years ago

“I had 2 beds delivered and a mattress. One part was damaged in transit and another broke on me during building. Customer service in getting this resolved by Jack, Sophie and Aimee was top notch. Gives me complete confidence to buy again should I need to.”

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Posted 2 years ago

“Thank you Aimee and Olivia for your support with my issue: one out of 5 items of an ottoman bed ordered came broken. I was assisted quickly and effectively, I got clear instructions of what I need to do and I got the replacement in 2 working days. Aimee and Olivia could not be more helpful.”

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Posted 2 years ago

“I had a query which was answered quickly and helpfully by Aimee at customer services. Thank you, Aimee :)”

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Posted 2 years ago

“Delivery and communication was great. I did have a small issue with the bed I ordered, but Aimee sorted this for me and got a replacement part sent out. Great service.”

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Posted 2 years ago

“Price was best I could find on the net, delivery was prompt. Had a faulty part, but Aimee and Lizzy dealt with the issue politely & efficiently.”

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Posted 2 years ago

“Delivery people were very helpful they ring you on the day several times to ensure the item is delivered Unfortunately I had an issue with my mattress as their was a stain (as it was raining that day) but Aimee and Jack responded in a timely manner and offered 3 options, one of which was a discount off the overall price. Overall quick responses and helpful”

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Posted 2 years ago

“My son has had a happy bed for 5 years, which may I add is amazing and we’ve had 0 problems! Yesterday I’d messaged as I’d misplaced the instructions manual, Aimee came to the rescue and managed to source the manual for me! Her customer service was excellent!”

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Posted 2 years ago

“I had to cancel part of my order two days before the delivery was due. Olivia was so helpful and sorted it all out for me. Great service.”

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Posted 2 years ago

“Super helpful customer service agent Liv helped me change my delivery date with ease. Thanks again”

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Posted 2 years ago

“So friendly and so helpful even though I had to cancel my order. Thank you so much”

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Posted 2 years ago

“I ordered a chest of drawers and the day before delivery I had to change the delivery address. I contacted Happy Beds and spoke to Olivia she was so helpful and got the address changed straight away. Thank you Olivia.”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 2,011 reviews