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Happy Beds Reviews

4.6 Rating 2,011 Reviews
91 %
of reviewers recommend Happy Beds
4.6
Based on 2,011 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Happy Beds Reviews

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

Write Your review

Happy Beds 5 star review on 23rd March 2024
Ali M.
Happy Beds 5 star review on 16th March 2024
Anonymous
Happy Beds 5 star review on 11th October 2023
Ethan
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
153
Anonymous
Anonymous  // 01/01/2019
Amy was so helpful and efficient
Helpful Report
Posted 2 years ago
Quick and concise answer to my question from Aimee
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Posted 2 years ago
Aimee had been really helpful and efficient to deal with our request for the damaged drawer replacement.
Helpful Report
Posted 2 years ago
I sent an email yesterday and Aimee has already amended my items and sent me an email today. I realised I had ordered x2 bunk beds instead of x1 and an extra mattress. Great Customer service so far thanks to Aimee!
Helpful Report
Posted 2 years ago
I ordered a bed yesterday without asking my wife. But my wife didn't like the bed. I had to send an e-mail to Happy Beds to cancel the bed order. Happy Beds (Aimee) responded to my mail very quickly. She said my excuse was understandable and canceled right away. I was very happy that she responded very quickly and fulfilled the cancellation I requested without any problems. I was also happy for the polite and respectful language she used in the e-mail she sent me. A big thank you to Aimee and her teammates.
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Posted 2 years ago
I called customer service today regarding a query with my delivery and a lovely advisor called Liv dealt with my call so quickly and efficiently, fantastic customer service. I received an email confirmation moments later and the matter has been fully resolved. Thank you very much, so pleased with the service and looking forward to my delivery.
Helpful Report
Posted 2 years ago
Very good service company, efficient for the order process and after service, I had lost a small part of my bed component and request they send me a spare, their customer service Amie very helpful and quick respond to me, I am very satisfied!
Helpful Report
Posted 2 years ago
Great customer service for a return- Aimee in particular was really helpful and efficient.
Helpful Report
Posted 2 years ago
Aimee at Happy Beds helped me to return the extra beds I had ordered by mistake. She made the process very straightforward. Thanks Aimee
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Posted 2 years ago
Really good service and decent product. A part was missing but the customer care team were quick to send it. Thanks to Aimee for that. Would recommend.
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Posted 2 years ago
Amazing customer service, would recommend Happy Beds to anyone. Perfect!
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Posted 2 years ago
Aimee in customer service was very helpful, kept me up to date and everything happened as she said it would. Great product at very reasonable price.
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Posted 2 years ago
Great service by Amiee! No fuss at all and great product
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Posted 2 years ago
I contacted Happy Beds with a query about my order and Aimee replied very promptly and was able to solve my question, quickly and efficiently. Very grateful for the excellent service. Happy customer
Helpful Report
Posted 2 years ago
I purchased a bunk bed from happy beds and I am very happy with the product .. the bottom bunk has a draw underneath and the front of the draw came off whilst I was pulling it out to get something. So I emailed happy beds and there service was brilliant and quick . And very friendly . And they are Sending a new draw out .. no messing just had to provide photographic evidence.. 100% recommend happy beds
Helpful Report
Posted 2 years ago
Aimee in Customer Services was very prompt getting back to me with the information I requested.
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Posted 2 years ago
Aimee was amazing with accommodating my requests. Quick, efficient, friendly, and knowledgeable. I wish all my customer service experiences were like that, thank you!
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Posted 2 years ago
I contacted Aimee In customer services with some defects which appeared in the wood frame, sent the necessary info etc. Aimee quickly responded, contacted the manufacturer and arranged for the faulty parts to be dispatched, all in a prompt and professional manner. Thank you very much
Helpful Report
Posted 2 years ago
I made a pigs ear of installing hinges and needed replacements- nowhere to be found- Aimeee answered my email quickly and routed through the warehouse! Boom 4 new hinges free of charge.. and one saved marriage! PS bed is fantastic!
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Posted 2 years ago
Fantastic quick response to amended delivery pleases with response I have received from Aimee at customers services .
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Posted 2 years ago
Happy Beds is rated 4.6 based on 2,011 reviews