Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,011 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely great customer service from Aimee! Thanks very much.”

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Posted 2 years ago

“Olivia from Happy Beds really helped me, I have entered a wrong delivery address Initially , I have requested a change and Olivia replied within 2h confirming the new delivery address Great costumer service!”

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Posted 2 years ago

“Amazing customer service from Tina and Olivia! Happy beds are lucky to have them! They replied promptly to my emails and resolved the issues quickly and efficiently. I am so grateful for their help and support! That’s why I always buy my mattresses from Happy beds due to their excellent customer service!”

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Posted 2 years ago

“Excellent customer service. Needed damaged slates replaced. Tina sorted it out efficiently and it arrived promptly. Thank you”

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Posted 2 years ago

“I made a mistake on the delivery address and they responded very quickly with the requested fix. Thanks Tina!”

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Posted 2 years ago

“Great customer service. Need to change delivery address and date, which Aimee sorted out really quickly and efficiently.”

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Posted 2 years ago

“Thank you Aimee and jack for great customer service and support”

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Posted 2 years ago

“Needed to change the address for my delivery. Tina done this for me within a few hours with no fuss..now I'm just waiting for my goods on my delivery date”

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Posted 2 years ago

“I am very pleased with my customer care service quick response and well explained procedure on how to look out for my delivery. AIMEE a big thank you for attending to me. I love your service, looking forward to receiving my bed frame. Keep it up. Thanks. Hope to love it when it comes too.”

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Posted 2 years ago

“Happy beds are a brilliant company to deal with, had slight issues with a mattress we ordered and Aimee handled our case and sorted it immediately and was super super helpful!”

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Posted 2 years ago

“Really happy with the service, bed is solid and good quality, delivery was on time. We had a small issue with one cracked piece of wood but customer service (Aimee and Lizzy) was really good at getting back to us and arrange a replacement. Would recommend.”

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Posted 2 years ago

“Fantastic customer service from Aimee, quick response and very helpful.”

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Posted 2 years ago

“I was really pleased with my order for a king size ottoman bed. Unfortunately I needed to change the delivery address, but this turned out to be really easy. I flagged the need for a change on my order and Olivia and Sophie rang me the next day to help me book it in for the perfect time. Brilliant, thank you both.”

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Posted 2 years ago

“Tina was very prompt on replying to question on delivery date,thanks”

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Posted 2 years ago

“I received quick and efficient service from Tina.”

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Posted 2 years ago

“Tina has been particularly helpful as we have had to move delivery dates a few times due to the house not completing on the sale. She has been very kind and helpful.”

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Posted 2 years ago

“We ordered 3 ottoman beds from Happy Beds all turned on time. On constructing the third bed we found that one of mechanisms for lifting the top was damaged. On contacting customer support we were helped by Aimee who was really helpful and speedy in solving the issue and getting replacement parts out to us 2 days later.”

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Posted 2 years ago

“Very happy. Excellent communication. Thank you !”

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Posted 2 years ago

“Never buy from this company Never buy from this company! I bought mattress and bedframe. Everything smells chemicals! It is cheap quality product. The company policy is to give an airing for 6 weeks! you have only 15 days to report the issue and 1 month to return after, yourself! They will not arrange return for you even you have to pay for it.”

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Posted 2 years ago

“I would like to thank Aimee for prompt replacement of a broken slat. Excellent customer services.”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 2,011 reviews