Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,012 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase. Good price and good service. The bed is perfect for my needs and the mattress very comfortable. Delivery was earlier than expected and I was kept informed. Would use this company again.”

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Posted 6 years ago

“order a mid sleeper for my son great service and delivery and a quality built bed would 100% recommend”

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Posted 6 years ago

“The bed is excellent quality. Very solid and looks great. It was delivered earlier then expected with a phone call of the courier to let us know. Excellent value for money would definitely recommend.”

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Posted 6 years ago

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Posted 6 years ago

“Great customer service. Fantastic mattress. Delivery didn't happen as promised but I was able to choose another date (mo-fri). Would definitely recommend.”

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Posted 6 years ago

“We were very pleased again with our second purchase of a mattress from happy beds. The mattress was very good value for money and of a good quality. Our mattress was delivered on time and exactly as described online.”

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Posted 6 years ago

“The service excellent, the product was very well built, and value for money”

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Posted 6 years ago

“Excellent customer service and updated information on delivery details. Worth paying for the room delivery, took a bed and mattress up the stairs no issues! Fantastic quality and looks great. Happy Indeed 😀”

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Posted 6 years ago

“Excellent service, the bed is very well made and my daughters love having the built on storage.”

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Posted 6 years ago

“Great service and great quality bed. The additional storage is ideal for our son's small room.”

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Posted 6 years ago

“Brilliant service from start to finish, Jade In customer services was superb thanks again”

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Posted 6 years ago

“At first only 1 part of my bed was delivered and the 2nd part went missing. As you can imagine I was very disappointed. But the fault was with xdp delivery. Jade at happy beds was extremely helpful and sent out another package immediately. She was in constant contact with me and was very reassuring. When the bed did arrive it was excellent quality. Couldn’t fault happy beds, just a shame about their couriers. Xdp were awful, and there’s no way to speak to them unless you are the vendor. They still haven’t replied to any of my emails.”

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Posted 6 years ago

“Excellent customer service. I didn't receive a confirmation email so no idea if order had gone through or not. I emailed at 10pm at night and they replied straight away.”

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Posted 6 years ago

“I would never order from this company again! The bed was awful and delivery was even worse. I paid extra for delivery to the bedroom of my choice and the three delivery men who arrived refused to take the items to the room. When I called customer service they were no help at all. They told me I’d receive a call back and I never did. I really wish I hadn’t of wasted the money on this company.”

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Posted 6 years ago

“Sadly my experience with ‘Happy Beds’ was far from happy. Unfortunately, their terms and conditions should be read with acute detail. Sadly, the mattress that we ordered failed to fit up our staircase to our bedroom. Clearly we were disappointed, however, the delivery people insisted that it was not a problem and Happy beds would gladly take back the item. We were very appreciative and even tipped the delivery men £10 for trying to assist us. However, to my surprise and disappointment, later that afternoon I received a phone call from ‘Grabby Beds’ saying I needed to pay them £60 for the return and that the ‘brand new’ unwrapped mattress was of no use to them and that they would need to dispose of it. What an absolute madness and not to mention if true an environmentally toxic business model. Their customer service was, anachronistic, mindless, unsympathetic, inflexible and nonsensical. Do not buy from this firm.”

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Posted 6 years ago

“Poor quality product. Bought an orthopaedic mattress for £200 that lasted for less than a year. Contacted them and they've done nothing although I showed them pictures of the middle of the mattress going down. They state they provide a 5 years warranty which is a big fat lie based on my awful experience with them . Avoid as the plague”

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Posted 6 years ago

“Terrible services, I wouldnt advice to buy in this company at all”

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Posted 6 years ago

“Happybeds is cherry picking happy customers to leave reviews in return for free gifts. This may skew the rating on this page. This company is terrible customer services, chiki, and rude, I wouldnt advice to anyone to buy in here”

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Posted 6 years ago

“Fab service from happy beds! Lots of update emails about delivery before the day came and on the day the bed was delivered on time with a phone call from the delivery man! They help to carry boxes up stairs, couldn’t be happier with the service! The bed was simple enough to put together, mainly by my husband and I helped with lining up larger parts etc! My girls love their bed and we have had so many compliments! The bed is well made and looks great too! 👍🏼”

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Posted 6 years ago

“I’m very happy with my purchase it’s a lovely finish and very comfortable and I would recommend your company to anyone , the delivery was great and the driver very helpful getting it indoors for me , Thank you 😊”

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Posted 6 years ago

Happy Beds is rated 4.6 based on 2,012 reviews