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Happy Beds Reviews

4.6 Rating 1,865 Reviews

91 %

of reviewers recommend Happy Beds

Company Reviews

4.6

Based on 1,865 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a small issue with one box not being delivered by courier - Aimee worked really hard to get this resolved for us! Thank you”

Posted 1 year ago

“Very happy with the bed and mattress purchased from Happy Beds. We discovered a damaged section when we unpacked the bed, and started to assemble it. Aimee in Customer Services soon resolved this - she arranged for a replacement part to be sent out, and we are expecting this in the next few days. The courier firm used were also very helpful - sending an estimated time of arrival the night before delivery day, and then calling me when they were an hour away. Most helpful, and often not the service I have received from other furniture companies.”

Posted 1 year ago

“Bought a bed which developed a fault 18 months later. Aimee and chloe were understanding and helpful, clarifying the problem and taking appropriate action. Happy with the customer service.”

Posted 1 year ago

“Aimee from their customer service team was very helpful and we were really pleased with the bed when it arrived. Easy to assemble and good quality.”

Posted 1 year ago

“Good quality product”

Posted 1 year ago

“Aimee has been super helpful and efficient with our query. Thank you 😊”

Posted 1 year ago

“Aimee, Tina & Rebecca were a great help to me after i was indecisive on my matress delivery date, they put it on hold & let me get bk to them at my leisure. Lovely friendly ladies, put me at ease .”

Posted 1 year ago

“I have bought 2 beds from happy beds now. The first being a high sleeper & second being an ottoman. Deliveries were great, communication was great. I did have a particular problem with the ottoman though where some of the smaller parts were placed inside the zip on the back of the headboard. This weight made the zip break & it now flops down. I contacted happy beds. Amiee from happy beds was super helpful, kind, professional & understanding. Unfortunately it couldn’t be replaced but I got a small refund of £22.95 & I will see if I can find someone to fix or replace the zip/material. I would not hesitate to buy again from happy beds & recommend them. Their customer service is top notch. Their prices are very competitive & quality is great.”

Posted 1 year ago

“Lovely bed, although a little tricky to set up but we got there. We had an issue with the delivery drivers scuffing our mattress but Aimee from happy beds helped us massively with a reasonable discount - thanks again”

Posted 1 year ago

“Happy with my happy bed. Had a few issues with parts received damaged but Kyi at happy beds was available to support me every step of the way and arranged for new boxes to be sent to rectify this. Thanks Kyi 👍”

Posted 1 year ago

“I bought a bunk bed and it came on time. The kids love the bunk bed. One of the woods was damaged and I contacted the customer team. Amiee and Chloe were really helpful and sent a replacement. I must say the customer service was spot on.”

Posted 1 year ago

“Had an issue with delivery schedule but this was dealt with promptly by Aimee. Great customer service, thank you.”

Posted 1 year ago

“Thank you kindly Amiee and Chloe for responding to my email enquiry so quickly- especially so close to Christmas! Overall, above and beyond five star for customer service! Thank you ladies. Best wishes.”

Posted 1 year ago

“Although there was delivery issue resulting in a 1 day delay, happy bed where prompt to respond to my request for the delivery charge to be refunded- thank you to Aimee for being so helpful. My son absolutely loves his new bed! Sturdy, attractive and relatively straightforward to build (I think! As I left it mainly to my husband!) Overall a great experience.”

Posted 1 year ago

“I ended up cancelling my order due to delivery delays. However, the communication and customer service from Amiee was excellent throughout. I will definitely consider using Happy beds again”

Posted 1 year ago

“The bed I brought was amazing quality, great price and very sturdy (I was surprised) I recently had to contact customer service re another purchase… Kyi was very helpful and so kind and understanding to my situation. Would defo recommend happy beds and will be purchasing from again in the future!”

Posted 1 year ago

“I bought kid bed from Happy Beds, Sophie and Chloe they are very kindly and helpful. During my case, i have to say thanks for there help”

Posted 1 year ago

“We had to return the mattress as it turned out to be unsuitable for our needs. Excellent customer service from Amiée who made the return and refund easy.”

Posted 1 year ago

“I had an issue with the payment card I had to use for a work client today. Aimee contacted me very quickly by phone and email to flag up the problem and then helped me resolve it simply and quickly with no impact on our client. Stress free transaction. Perfect!”

Posted 1 year ago

“Ordered a bed for our granddaughter which also contained a guest bed. The delivery was on time, but when the bed was unpacked it was found that some parts were damaged. Contacted Happy beds, where Amiee after seen photos took control and arranged for new parts to be dispatched.”

Posted 1 year ago

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Happy Beds is rated 4.6 based on 1,865 reviews