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Hairguard Reviews

4.7 Rating 372 Reviews

95 %

of reviewers recommend Hairguard

Company Reviews

4.7

Based on 372 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

Visit Website

Phone:

07590292314

Email:

will@hairguard.com

Location:

20 St Johns Hill, London, UK
London
SW11 1SA

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Hairguard 5 star review on 18th March 2021

Hairguard 5 star review on 18th March 2021

Hairguard 5 star review on 4th March 2021

Hairguard 5 star review on 28th February 2020

Hairguard 4 star review on 24th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shampoo does not lather; not even a little.... I tried to lather the shampoo on my hand, with water added, and it still will not lather. Also, it does not have a pleasant smell at all. Maybe from the ingredients.... Not sure..... I needed to rewash my hair with plain old soap in order to remove the smell from my hair. Hair health begins on the inside of the body first and then the outside second. Take care of any health problems and begin taking nutrients that replace any malnutrition problems that you may be having. Leaky gut is a huge issue that makes it impossible for someone to absorb nutrition from foods and even supplements. Thyroid problems also effect the hair. As well as, hormonal imbalances. Men and women need to keep their estrogen intake in check.... Nutrition is the answer first, and not, so much, special supplements that boost testosterone...... Look for supplements that are Liposomal and or Micro ingredients. Supplements that have few added ingredients. Such as, Magnesium or Potassium Stearates. Pay the extra cash for wholesome supplements. Organic grass fed beef liver from New Zealand is a great supper food packed with nutrients.... Nutrients that encourage circulation are highly encouraged. Blessings, Randy.”

Hi Randy, thank you for sharing your feedback and thoughts with us! We're sorry that you're not satisfied with the Caffeine Shampoo...with regards to the lathering, this is expected since we don't include any of the nasty chemicals that help shampoos to lather (such as SLS). We know that it does take some getting used to! In terms of the fragrance, I guess this does in some part come down to personal preference, but thank you for your feedback - we are always looking to improve our products, so we appreciate you taking the time! Hairguard Team

“Outstanding and timely customer service response when an issue with my order came up”

Great to hear that we were able to resolve your issue for you! Thanks for sharing - Hairguard Team

“It's early days having only used this product a couple of times so can't report yet on whether or not it can do the job it claims it can. However, on application this product has a quite oppressive smell, like cooking pungent vegetables and it is not particularly pleasant. In fairness though this thankfully does not linger as, if you're following the instructions, you need to leave this on overnight - EVERY night. Of course if it gets results then the smell won't matter!! Watch this space for a follow up review in 6 months time...”

Hi Ian, we're really sorry that you're not satisfied with the smell of the Scalp Elixir. We appreciate your feedback, and believe that one of our team has been in discussion with you about this further. If not, please do feel free to get in touch at 'info@hairguard.com'. Thank you, Hairguard Team

“Great communication and customer service from Sarah. She was very responsive to emails and even replaced my order free of charge.”

Glad to hear that you've had a positive experience with us! Thank you for sharing - Hairguard Team

“It was very helpful”

Great to hear - thank you for sharing! Hairguard Team

“The customer service is really informative and provides answers in a timely manner. Excellent customer service overall”

Great to hear that you've had a good experience Yish! Thank you for sharing - Hairguard Team

“Totally amazed with these products. After 3 long years losing my hair and trying everything, I'm finally making progress and regaining some of that lost hair. Can't thank them enough.”

We're so happy to hear that our products have helped you Georgina!! That's such great news :) You are most welcome!! Thank you for sharing your experience - The Hairguard Team

“Sarah was extremely helpful in rectifying a problem with a shipment that was damaged. She was on top of things and was able to give me a great solution. Great company to deal with!”

We're sorry that you received a damaged shipment Richard, but very glad to hear that you've had a positive experience with us overall! Thank you for your kind words and your support :) Hairguard Team

“I have purchased several of their products and can utterly say that not only are the products as good as it can be but their customer service, Sarah in particular, is Superbly Excellent. They are always there for their customers and leaves no stone unturned. whether it be order processing, deliveries, queries, and most importantly returns & refund. I tip my hat to them. Viola ! RAMON UMALI”

Thank you so much for taking the time to share your experience with our products and our team Ramon! We are so happy to hear that you've had a positive experience :) If you have any further issues, please don't hesitate to get back in touch with us. Thanks, Hairguard Team

“Amazing high quality hair products paired with excellent customer service. I definitely recommend Hairgaurd”

Thank you for your support and taking the time to share your experience! We're very glad that you're getting on well with our products :) Hairguard Team

“I'm loving the Scalp Elixir, I even apply it in the morning because is so light, nice parfum, and absorbes really quick, my hair doesn't feel greasy at all! In terms of easyness to apply is the best topical I've ever used, and believe me, I know quite a few... I hope is effective as much as it feels great :-)”

That's so great to hear João!! Thank you for sharing your experience with others :) Hairguard Team

“I've tried a lot of different hair growth products and I've been pleased with Hairguard products because they work. I began to see results in my first month. Also, their service is outstanding. I was having difficulty with placing my order. I emailed them and they responded within an hour. They helped me facilitate my order and expressed it to me. I was very impressed with their commitment to their customers.”

Great to hear how well you're getting on Joseph!!! And we're very glad that our support team were able to help you to resolve your issue. If you have any other problems, please don't hesitate to get back in touch with us. Hairguard Team

“The only thing better than this company’s products might be their customer service. Their staff has been incredibly helpful in responding to general enquiries as well as ensuring a timely delivery of products!”

We are so happy that you've had such a positive experience with our products and customer service :D If you ever have any further issues, please don't hesitate to get back in touch with us! Hairguard Team

“Very quick and friendly customer service and the delivery was super fast”

Great to hear! Thanks for sharing :) Hairguard Team

“Couldn’t praise the team at Hairguard (especially Sarah) enough! I would like to share my experience - I placed my second Scalp Elixir order 2 days ago and just after placing the order I realized that the auto fill settings on my phone had messed up all the shipping address info - my (German) address info had been rendered incomplete including my last name. There was no way that the product could be delivered to me with that incomplete address. I immediately sent an email to Hairguard about the issue so that they could fix the address before shipping the package. Their warehouse team was quick to ship the product (it’s a great thing, usually) however unfortunately in this case they did not see my email request to fix the address. By the time Sarah read and responded to my email, the package had been dispatched. Sarah and team tried their best to explore the possibility to get in touch with Royal Mail to change the address, however, it was unsuccessful. Then, Sarah offered to send the replacement bottle to the correct address at no extra charge. I was given constant updates throughout the process. I cannot thank them enough! The customer service experience has been really pleasant! This team has got your back! Now to the actual product - it’s been almost two months since I have started using the Scalp Elixir. The experience has been good. The scalp feels nourished, healthy and the hair quality is definitely better. Regrowth would become evident around month 4 onwards and I will update the review with photos. So far so good. Also, the online resource at Hairguard website is amazing. It’s full of informative articles on how to change your lifestyle to assist with hair regrowth. Looking forward for a good regrowth!”

Thank you so much for leaving such a thorough review of your experience with us Sahil! We're sorry for the issues that you had, but very glad that our team was able to assist you in resolving those. Also great to hear that you're getting on well with the Scalp Elixir! If you have any further questions, please don't hesitate to contact us. Thanks, Hairguard Team

“This is no gimmick! Hairguards nutritional advice , (less meat , veggie protein , rounded intake of all vitamins , and antioxidants), along with their topical applications, it works !!! Natural ingredients , is the solution to the hair loss question, thank you hairguard”

So great to hear that you're seeing positive results!! Thanks for sharing and for your support :) Hairguard Team

“Pretty nice service if you want to ask a question :)”

Thanks Rasto! If you have any further questions, please feel free to get back in touch with the team. Thanks, Hairguard Team

“I’ve been using the Hairguard products for over 3 years and am very happy with the results! I like knowing what I’m putting on my scalp and that they’re all natural ingredients.”

Thank you for your ongoing support Rob!! We're very happy to be able to help you out :) Hairguard Team

“Sarah has been super helpful through the whole process. The growband didn't work for me after almost a year of use but she offered to send me the growbrush to use in addition to the band. I use a natural topical and take dht blocking vitamins. Looking forward to good progress!”

Thank you for taking the time to share your experience with us Mike! We're very sorry that the Growband didn't work for you - we hope that the Growcomb is providing you with some positive results. Unfortunately, treating hair loss is a lengthy process, but we're confident that our products can truly make a difference :) If you have any further questions, please don't hesitate to get back in touch with us. Thanks, Hairguard Team

“The hairguard product suite has helped my stabalise my hair loss, which frankly I'm really happy about since I had been losing it so quickly before. The customer support is great and the products works. Thanks guys.”

That's such great news Daniel! We're really happy to have been able to help you stabilise your hair loss. Thank you for sharing your experience :) Hairguard Team

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Hairguard is rated 4.7 based on 372 reviews