Hairguard Reviews

4.72 Rating 355 Reviews
95 %
of reviewers recommend Hairguard
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email
Queries Resolved In
6 - 12 Hours
Read Hairguard Reviews

About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

Visit Website

Phone:

07590292314

Email:

will@hairguard.com

Location:

20 St Johns Hill, London, UK

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5-star customer service, Sarah helped me with my first purchase that included a discount and also upgraded my free shipping to First Class :) I look forward to trying the product but customer service has been great so far.
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So glad to hear you've had a positive experience so far Emanuel! We hope your experience with the product is just as positive. Thank you for your support - Hairguard Team
Really great service. My product didn’t arrive through no fault of their own and they resent a new one. Sarah especially was very accommodating throughout the whole process.
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Thank you for sharing your experience Danny - we're sorry for the inconvenience with your order, but glad that things were resolved quickly for you! Thank you for your support - Hairguard Team
Five star customer service - Sarah goes out of her way to help customers have a positive experience.
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Great to hear that you've had a really positive experience with our customer support team! Thank you for sharing! Hairguard Team
Great customer support and the products do work if you put on a genuine effort and apply a routine as indicated.
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Thank you for taking the time to share! It's great to hear that our products are working for you - it's definitely important to be consistent when treating hair loss if you want the very best results :) Hairguard Team
Really great products, I enjoy using them every day. Amazing customer service and really pleased from Sarah and the team. Really helpful in assisting me with any issues I had, in a very timely manner. They were kind a very respectful. I would recommend them to anyone.
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Thank you so much for taking the time to share your experience with our products, and our team Sigie! We're so happy to hear that you've had such a positive experience :) We appreciate your ongoing support! Thank you, Hairguard Team
Really pleased with the great service from Sarah and the team. Really helpful with answering questions and assisting me to get the product I wanted
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Thank you for taking the time to share Finn! We're glad to hear that you've had a great experience with us so far :) Thank you, Hairguard Team
Great product, I use it everyday in the evening while watching tv! You really feel the blood in you scalp! Had an issue with the first band and it got replaced within days 10/10! Thank you!!
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Thank you for sharing your experience of the Growband Roman! Sorry that you had an issue with your first device, but glad our customer support team were able to assist you in getting that replaced. Thank you for your support! Hairguard Team
The growband does wonders for your hair!
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Great to hear that you're getting on well with your Growband! Thank you for sharing! Hairguard Team
Amazing service and they reply within few hours giving best solution to our hair problems.
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Thank you for sharing your experience with us! We're so glad you've found our service helpful :) Hairguard Team
I recently bought a Growband and have been using it for a week now. After each use, I can really feel the relaxing effect and a degree of warmth on my scalp. I was not sceptical at all since the science behind it does make sense and it is way more convenient than a scalp massage. Customer service is also excellent. Questions are answered very promptly and in a professional manner.
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Thank you so much for your support and for taking the time to share your experience with others! Great to hear that you're already seeing the benefits of the Growband :) All the best, Hairguard Team
I recently purchased the growcomb online. It has a flawless design and looks very nice. As soon as I learnt how to use it I found it quite relaxing and easy to do. Great piece of technology and I recommend anybody who has androgenic alopecia to buy this. Top haircomb!
Helpful Report
So great to hear that you're enjoying using the Growcomb! Thank you for taking the time to share :) Hairguard Team
Hi.. l order the free derma roller and rit the address wrong. I got intoch with support and got a very fast reply. The problem was solved quickly and professionally
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Glad we were able to help sort that out for you! Thank you for taking the time to share your experience :) Hairguard Team
My top products at hairguard which I love are the Caffeine Shampoo and Biotin Conditioner. I bought the Growband and loving that since day 1 when I got it a year ago. The Customer Service that I have received at hairguard is top notch. Fast replies to my emails and very helpful with specific requests that I had. Overall I'm very satisfied.
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Thank you so much for taking the time to share your experience with our products and customer service Shai! It's really great to hear how well you're getting on with the products :) All the best, Hairguard Team
I had some questions on the Hairbiotic and Hairguard customer service were very quick to respond. Great service!
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Great to hear that you had a positive experience! Thank you for sharing - Hairguard Team
Great service, next day delivery - looking forward to using the products
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Thank you for sharing! We hope you enjoy using your products - Hairguard Team
I bought the silicone shampoo brush and it is amazing! After the first use I could already feel that my head was much more cleaner and soft. Customer service was amazing. Any doubt you have they will help you. My brush was taking a while to arrive so i contacted them via email and they imidiatly helped me and resent my order. Covid did not help but they did everything they could to make sure my package was delivered. Totaly trust them and recomend!
Hairguard 5 star review on 18th March 2021 Hairguard 5 star review on 18th March 2021
Helpful Report
Thank you for taking the time to share your experience with us Bryan! We do again apologise for the delay with your package, but glad our support team were able to get that sorted for you :) Do let us know if we can help you with anything else! Thanks, Hairguard Team
Excellent Customer Service. Sarah is very friendly and professional. Unfortunately after using the growband for 8 months, I did not notice any improvement and decided to send it back. Sarah was very helpful and efficient in providing me with a refund.
Helpful Report
Thank you for taking the time to share your experience Sameer! We're so sorry to hear that the Growband didn't improve things for you - that's a shame. If there is anything we can help you with in the future, please don't hesitate to get back in touch with us. Take care, Hairguard Team
Amazing customer service support and knowledge available from this site and their team. They stand behind their products providing warranties and answer any questions or concerns. I am happy I found this site on my journey with hair loss.
Hairguard 5 star review on 4th March 2021
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Thank you so much for sharing your experience Tony! We're so happy that our products and experience are helping you out - do let us know if there's anything we can help you with in the future. Thanks, Hairguard Team
Great customer service after posting the item back and provided a tracking number ireceived my refund the next day 5 out of 5 for service.
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Thank you for sharing Pascal! We're sorry that you weren't satisfied with your products, but glad to hear you had a positive interaction with our support team. Please do let us know if we can help you with anything in the future - Hairguard Team
A produce was defective & it was corrected in a very professional & courteous manner ! Highly recommend
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We're very sorry to hear that you received a defective product, but glad our team was able to get that sorted for you! Thank you for your continued support - Hairguard Team
Hairguard is rated 4.72 based on 355 reviews