Hairguard Reviews

4.7 Rating 365 Reviews
95 %
of reviewers recommend Hairguard
4.7
Based on 365 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email
Queries Resolved In
6 - 12 Hours
Read Hairguard Reviews

About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

Visit Website

Phone:

07590292314

Email:

will@hairguard.com

Location:

20 St Johns Hill, London, UK

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I had chemo a few years back and as a middle-aged female, the thinned hair on my scalp was disturbing. I was using a direct marketing product, promoted by a friend. It helped mostly with breakage, but ultimately the company's customer service ruined all positive feelings. They refused responsibility for their own mistake, until I threatened to report it to the bank and BBB. I've gone through 2 bottles of Hairguard Caffeine Shampoo in about 5 months. I only wash my roots since my hair is long; I use it every other day, alternating with conditioner (not on roots) on the off days, and I definitely not use hot water! By the end of the first bottle, I started to see short strands of new growth along my hairline! By the end of second bottle, those strands are still there and longer. I don't think I had new growth in ages! My scalp is less visible. I'm so happy to have any progress, but the reason I'm writing this is the customer service. Due to this crazy supply/shipping times of 2022, Hairguard sent me an email that the US is out of product, and there will be a delay. Sarah R. of Hairguard and I, then spent a short time ping-ponging email on how they could best help me. She wrote me everyday, never getting upset if I had questions that were pedantic. I felt like I was her only customer. THAT is worth writing about! In the end of it all, Sarah will be the reason I'm staying with Hairguard instead of searching for a US-based competitor. I'll just sit tight and wait for my 3rd bottle of Caffeine Shampoo (and maybe consider the elixir).
Helpful Report
Thank you very much for taking the time to leave such a detailed review of your experience with us Peggy! We are so glad to hear that our Caffeine Shampoo has been helping you with regrowth - that's wonderful news. And it's brilliant to hear that you've had such a great experience with Sarah from our support team! We appreciate your support - do let us know if we can help you with anything further. Thank you, Hairguard Team
Great product. Great help. Really responsive for any questions I had.
Helpful Report
Thank you for sharing your thoughts, Abraham! We appreciate your support! Thanks, Hairguard Team
I have tried 100s of supplements and spent alot of money. Luckily i was on google and searching gut supplements and i saw this hair gaurd supplements I thought I should tried. Today is my 4 days of taking this . I am very happy with this supplemens. I will recommended u all of u those on thinning hairs and hair loss. Thanks to hairbiotic.
Helpful Report
Thank you so much for your very kind words! We are so glad you came across Hairguard and the Complete Hairbiotic - thank you for placing your trust in us. We appreciate your support! Hairguard Team
Great products and 5 star customer service. I love the biotin shampoo, it really helped my hair. Thank you Sarah for your kind contact and Carmen for the packaging. You guys are great.
Helpful Report
Thank you for the kind words Larbi! We're so glad that you're enjoying our products and have been seeing the benefits! We're very happy to help, anytime! Thank you - Hairguard Team
Great customer service! I’m looking forward to receiving their products and starting the natural hair loss treatment journey!
Helpful Report
Thank you for sharing! We really hope you enjoy our products - please do let us know if there is anything further we can help with! Thank you, Hairguard Team
Good products and customer service. I have seen improvements in my hair growth journey upon taking the Hairbiotic, Essentials supplments alongside the Elixir. Not sure about new growth, but hair loss has declined. Sarah has been great in communicating updates or providing solution options to issues. Her fast response and attention to details are much appreciated. I would recommend anyone to try their products.
Helpful Report
Thank you Idris, we really appreciate you sharing your experience with us and our products. We hope that you start seeing new growth soon in addition to continuing decline of hair loss. We're also glad to hear that you've had a positive experience with our support team! Thank you, Hairguard Team
Great products, and helpful staff. The shampoo has really helped my scalp and hair.
Helpful Report
Thank you so much for the kind review Zack! We're really glad to hear that our products have been helping you! Thank you, Hairguard Team
Hairguard provides world-class customer service. Deliveries are very fast and tracked, orders always arrive undamaged (at least in my case), if you have any queries they always get back to you within 2 working days (often a lot quicker). Although I haven't seen hair regrowth using some of their products, I noticed that the biogaine kit and the growband are helped me stopping further hair loss from occurring. I am pleased.
Helpful Report
Thank you for the kind words Robin! We're sorry that you've not yet seen any hair regrowth, but great that you've noticed less progression - hopefully you will start to see some regrowth soon! Thank you for your ongoing support - Hairguard Team
Great service!
Helpful Report
Thank you for sharing Isaac! We're glad to hear that you've had a positive experience with us. All the best, Hairguard Team
I have been using Biogaine + dermaroller for several months, and, as skeptical as I was at the beginning, I must admit that it works! A good illustration to what do I actually mean by "it works" could be the fact that I have cancelled my hair transplant appointment because I started to see the natural regrowth. It is slow, but it seems to keep getting better.
Helpful Report
Thank you for sharing your experience with the Biogaine Kit so far, Jan! Great to hear that you've felt able to cancel your hair transplant appointment because you're seeing new growth - keep up the consistency and you should see a lot more :) Thank you for your support! Hairguard Team
5-star customer service, Sarah helped me with my first purchase that included a discount and also upgraded my free shipping to First Class :) I look forward to trying the product but customer service has been great so far.
Helpful Report
So glad to hear you've had a positive experience so far Emanuel! We hope your experience with the product is just as positive. Thank you for your support - Hairguard Team
Really great service. My product didn’t arrive through no fault of their own and they resent a new one. Sarah especially was very accommodating throughout the whole process.
Helpful Report
Thank you for sharing your experience Danny - we're sorry for the inconvenience with your order, but glad that things were resolved quickly for you! Thank you for your support - Hairguard Team
Five star customer service - Sarah goes out of her way to help customers have a positive experience.
Helpful Report
Great to hear that you've had a really positive experience with our customer support team! Thank you for sharing! Hairguard Team
Great customer support and the products do work if you put on a genuine effort and apply a routine as indicated.
Helpful Report
Thank you for taking the time to share! It's great to hear that our products are working for you - it's definitely important to be consistent when treating hair loss if you want the very best results :) Hairguard Team
Really great products, I enjoy using them every day. Amazing customer service and really pleased from Sarah and the team. Really helpful in assisting me with any issues I had, in a very timely manner. They were kind a very respectful. I would recommend them to anyone.
Helpful Report
Thank you so much for taking the time to share your experience with our products, and our team Sigie! We're so happy to hear that you've had such a positive experience :) We appreciate your ongoing support! Thank you, Hairguard Team
Really pleased with the great service from Sarah and the team. Really helpful with answering questions and assisting me to get the product I wanted
Helpful Report
Thank you for taking the time to share Finn! We're glad to hear that you've had a great experience with us so far :) Thank you, Hairguard Team
Great product, I use it everyday in the evening while watching tv! You really feel the blood in you scalp! Had an issue with the first band and it got replaced within days 10/10! Thank you!!
Helpful Report
Thank you for sharing your experience of the Growband Roman! Sorry that you had an issue with your first device, but glad our customer support team were able to assist you in getting that replaced. Thank you for your support! Hairguard Team
The growband does wonders for your hair!
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Great to hear that you're getting on well with your Growband! Thank you for sharing! Hairguard Team
Amazing service and they reply within few hours giving best solution to our hair problems.
Helpful Report
Thank you for sharing your experience with us! We're so glad you've found our service helpful :) Hairguard Team
I recently bought a Growband and have been using it for a week now. After each use, I can really feel the relaxing effect and a degree of warmth on my scalp. I was not sceptical at all since the science behind it does make sense and it is way more convenient than a scalp massage. Customer service is also excellent. Questions are answered very promptly and in a professional manner.
Helpful Report
Thank you so much for your support and for taking the time to share your experience with others! Great to hear that you're already seeing the benefits of the Growband :) All the best, Hairguard Team
Hairguard is rated 4.72 based on 365 reviews