Hairguard Reviews

4.69 Rating 321 Reviews
94 %
of reviewers recommend Hairguard
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Queries Resolved In
6 - 12 Hours
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About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

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20 St Johns Hill, London, UK

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Polite staff that will answer any questions you may have and respond quite quickly.
Always giving good suggestions to speed up hair growth.
I recommend them highly thus far!
So glad to hear that we've been able to help you out! If you ever have any further questions, please don't hesitate to get back in touch. Thank you - Hairguard Team
I had an issue with the Growband and emailed customer service. They were very helpful, courteous and prompt. Great company.
We're sorry to hear that you had an issue with the Growband, but glad that our customer service team was able to help sort things for you! Thank you for sharing your experience - Hairguard Team
Products are amazing. Website is user friendly. Price is affordable and they also do discounts at times. The delivery is very good. The Customer Service experience is amazing. They resolve any problems as quickly as possible without delay. I highly recommend Hairguard to any customers who are thinking of purchasing products from them. Thank you Hairguard for all your support :)
Thank you so much for your awesome review Lukman! We appreciate your ongoing support, and you taking the time to share your thoughts on our company/products :) Thank you - Hairguard Team
Can a profitable business ever be ethical? I didn't think so. But I was wrong. I found members of the Hairguard team professional, honest and sincere. No sneaky business. Businesses like Hairguard can make Great Britain great again. Thank you Gus. You're doing a great job Sarah please don't ever change.
Thank you so much for your kind words Kam! We really appreciate you taking the time to share your experience with others :) Take care - Hairguard Team
Very happy with the scalp massagers. Also very friendly and adequate customer service. They react very quickly and are solution driven.
Thank you for sharing Gunther - we appreciate it. All the best, Hairguard Team
I recently started using the elixir along with the dermaroller. Already my hair feels stronger and goes oily much later than usual. I am eager to see how thick my hair will be in two and four months time.
Brilliant to hear that you're already starting to see results Vassilis! All the best, Hairguard Team
I enjoy the product. But id have to say even more so I appreciate their customer service. Very prompt and friendly, very willing to help me with any issues. 10/10 customer service.
Lovely to hear that you've had such a positive experience with our customer service team! Thank you for sharing, and for your support :) All the best, Hairguard Team
Very good company. Their scalp elixir is an excellent product that I have been using for 3 months now.
Thanks for sharing Ahmed! We're glad to hear that you're enjoying using the Scalp Elixir :) Best wishes, Hairguard Team
Hairguard has a very friendly team and questions are answered reliably and very fast. Returning & refunding a product is also not a problem at all. Hairguard really takes care of their clients requests and the customer service is one of the best I've experienced so far.
Thank you for taking the time to share your thoughts Simon - we appreciate it. We're sorry that you needed to return a product - if there's anything we can help you with, please don't hesitate to contact us at ''. All the best, Hairguard Team
The best customer service of any retailer I have ever dealt with - just top notch. Responds quickly, solves any issues I have - I am a repeat customer because of this top notch service. Please keep this up as you continue to grow your business!
Wow! What a review! Thank you for taking the time to share your experience with us Kevin - we really appreciate it and also your ongoing support. All the best, Hairguard Team
The customer service and response time was phenomenal!
That's wonderful to hear! Thank you for sharing Jessica :) Hairguard Team
I like the consistency of the product, it does not make my hair greasy nor does it weigh it down.
Thank you for sharing your feedback Annie! Hairguard Team
Using the Growband along with a couple of other products for 6 months or so. I noticed quite a lot of thickness improvement all over and especially at the crown area when I got my hair cut. It seems to be working. Great support as well.
We're so happy to hear that you're starting to see some great results Francis! Thank you for taking the time to share and for your ongoing support :) Hairguard Team
Excellent customer service. Haven’t had a reason to return anything so no complaints about that. Just wish the shipping didn’t take so long but that’s my only complaint.
Thank you for sharing your feedback. We are working on improving shipping times so hopefully you'll see an improvement! If you ever want to talk further about anything, please feel free to message us at ''. Thanks - Hairguard Team
Customer Service is A++ and the Scalp Elixir is very good and actually works, I am on the third bottle now.
So great to hear how well you're getting on with the Scalp Elixir Ahmed!! We really appreciate your ongoing support, thank you - Hairguard Team
They were really helpful, thorough, kind and patient with me and all my requests. They were really exceptional in making me feel like they really cared and not just the service they provided but also the time to assist me with all my questions. They didn't just treat me as a customer, they treated me as a human being and that made all the difference in the world.
- Tamás
Thank you so much Tamás! We're so glad to hear that you had such a positive experience with us, and felt cared for. Thank you for taking the time to share - Hairguard Team
The hairguard team are brilliant, they are knowledgable and and friendly. I'm using the topical and noticing a lot of thicker hairs in the past 3 months. very happy indeed.
- jase
Thank you for taking the time to share your experience with us Jase! That's awesome to hear that you're seeing positive results so quickly - keep us updated :) Thanks, Hairguard Team
The customer service is great! Couldn’t have asked for a better experience! Thank you Sarah!
We're so glad to hear that you've had a positive experience with us Brian! Thank you for your support, Hairguard Team
All is great!
Good to hear! Thank you for your support, Hairguard Team
Since the previous review Hairguard has offered to send me a new bottle of the product as there is a chance I had a spoiled batch. Great service! I purchased the scalp elixir about 2 months ago and have been using it most days since. My one main feedback on the this product is that it does not smell at all nice!! I'm surprised not to be seeing more comments on this in the reviews to be honest. I'm guessing that the smell is to do with a combination of all the natural ingredients perhaps?? I can't say that I have noticed a huge difference in my thinning patch since using 8 weeks ago but in terms of all the natural ingredients, it can't be doing any harm - and if it starts to yield good results I won't care about how it smells!! And you probably need to give these products at least 6 months to make any sort of difference so time will tell. I would agree that the customer service at Hairguard is very good. I had a delay on my order and they threw in a free derma roller so that was pretty decent of them.
Hi Iain, thank you for your support in trying the Scalp Elixir! We're so sorry to hear that it's not smelling pleasant. Please can you contact our support team at '' so we can look into this further for you? Thank you kindly, Hairguard Team
Hairguard is rated 4.69 based on 321 reviews