Hairguard Reviews

4.66 Rating 229 Reviews
95 %
of reviewers recommend Hairguard
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Queries Resolved In
6 - 12 Hours
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About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

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20 St Johns Hill, London, UK

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Anonymous  // 01/01/2019
Great communication and customer service from Sarah. She was very responsive to emails and even replaced my order free of charge.
It was very helpful
Great to hear - thank you for sharing! Hairguard Team
The customer service is really informative and provides answers in a timely manner. Excellent customer service overall
Great to hear that you've had a good experience Yish! Thank you for sharing - Hairguard Team
Totally amazed with these products. After 3 long years losing my hair and trying everything, I'm finally making progress and regaining some of that lost hair. Can't thank them enough.
We're so happy to hear that our products have helped you Georgina!! That's such great news :) You are most welcome!! Thank you for sharing your experience - The Hairguard Team
Sarah was extremely helpful in rectifying a problem with a shipment that was damaged. She was on top of things and was able to give me a great solution. Great company to deal with!
We're sorry that you received a damaged shipment Richard, but very glad to hear that you've had a positive experience with us overall! Thank you for your kind words and your support :) Hairguard Team
I have purchased several of their products and can utterly say that not only are the products as good as it can be but their customer service, Sarah in particular, is Superbly Excellent. They are always there for their customers and leaves no stone unturned. whether it be order processing, deliveries, queries, and most importantly returns & refund. I tip my hat to them. Viola !
Thank you so much for taking the time to share your experience with our products and our team Ramon! We are so happy to hear that you've had a positive experience :) If you have any further issues, please don't hesitate to get back in touch with us. Thanks, Hairguard Team
Amazing high quality hair products paired with excellent customer service. I definitely recommend Hairgaurd
Thank you for your support and taking the time to share your experience! We're very glad that you're getting on well with our products :) Hairguard Team
I'm loving the Scalp Elixir, I even apply it in the morning because is so light, nice parfum, and absorbes really quick, my hair doesn't feel greasy at all! In terms of easyness to apply is the best topical I've ever used, and believe me, I know quite a few... I hope is effective as much as it feels great :-)
That's so great to hear João!! Thank you for sharing your experience with others :) Hairguard Team
I've tried a lot of different hair growth products and I've been pleased with Hairguard products because they work. I began to see results in my first month. Also, their service is outstanding. I was having difficulty with placing my order. I emailed them and they responded within an hour. They helped me facilitate my order and expressed it to me. I was very impressed with their commitment to their customers.
Great to hear how well you're getting on Joseph!!! And we're very glad that our support team were able to help you to resolve your issue. If you have any other problems, please don't hesitate to get back in touch with us. Hairguard Team
The only thing better than this company’s products might be their customer service. Their staff has been incredibly helpful in responding to general enquiries as well as ensuring a timely delivery of products!
We are so happy that you've had such a positive experience with our products and customer service :D If you ever have any further issues, please don't hesitate to get back in touch with us! Hairguard Team
Very quick and friendly customer service and the delivery was super fast
Great to hear! Thanks for sharing :) Hairguard Team
Couldn’t praise the team at Hairguard (especially Sarah) enough! I would like to share my experience - I placed my second Scalp Elixir order 2 days ago and just after placing the order I realized that the auto fill settings on my phone had messed up all the shipping address info - my (German) address info had been rendered incomplete including my last name. There was no way that the product could be delivered to me with that incomplete address. I immediately sent an email to Hairguard about the issue so that they could fix the address before shipping the package. Their warehouse team was quick to ship the product (it’s a great thing, usually) however unfortunately in this case they did not see my email request to fix the address. By the time Sarah read and responded to my email, the package had been dispatched. Sarah and team tried their best to explore the possibility to get in touch with Royal Mail to change the address, however, it was unsuccessful. Then, Sarah offered to send the replacement bottle to the correct address at no extra charge. I was given constant updates throughout the process. I cannot thank them enough! The customer service experience has been really pleasant! This team has got your back!

Now to the actual product - it’s been almost two months since I have started using the Scalp Elixir. The experience has been good. The scalp feels nourished, healthy and the hair quality is definitely better. Regrowth would become evident around month 4 onwards and I will update the review with photos. So far so good. Also, the online resource at Hairguard website is amazing. It’s full of informative articles on how to change your lifestyle to assist with hair regrowth. Looking forward for a good regrowth!
Thank you so much for leaving such a thorough review of your experience with us Sahil! We're sorry for the issues that you had, but very glad that our team was able to assist you in resolving those. Also great to hear that you're getting on well with the Scalp Elixir! If you have any further questions, please don't hesitate to contact us. Thanks, Hairguard Team
This is no gimmick! Hairguards nutritional advice , (less meat , veggie protein , rounded intake of all vitamins , and antioxidants), along with their topical applications, it works !!! Natural ingredients , is the solution to the hair loss question, thank you hairguard
So great to hear that you're seeing positive results!! Thanks for sharing and for your support :) Hairguard Team
Pretty nice service if you want to ask a question :)
Thanks Rasto! If you have any further questions, please feel free to get back in touch with the team. Thanks, Hairguard Team
I’ve been using the Hairguard products for over 3 years and am very happy with the results! I like knowing what I’m putting on my scalp and that they’re all natural ingredients.
Thank you for your ongoing support Rob!! We're very happy to be able to help you out :) Hairguard Team
The hairguard product suite has helped my stabalise my hair loss, which frankly I'm really happy about since I had been losing it so quickly before. The customer support is great and the products works. Thanks guys.
That's such great news Daniel! We're really happy to have been able to help you stabilise your hair loss. Thank you for sharing your experience :) Hairguard Team
Customer service here was really great and helpful in responding to, and rectifying an issue that I had with a product.
They were very easy to deal with and very quick at responding.
We're sorry to hear that you had an issue with one of our products, but glad that it was resolved quickly for you. Please do let us know if you have any further issues at '' and one of our team will get back to you as quickly as they can. Thanks, Hairguard Team
They've been very helpful with any questions or concerns ranging from product use to order information. Products are great and arrive in a timely manner. Happy to be a customer!
Great to hear Chuck! Thank you for sharing your experience :) We're very happy to have you as a valued customer!
Hairguard has been amazing. I’ve been a customer for over one year. The customer service has literally jumped through hoops for me to correct address and shipping mishaps on multiple occasions. I don’t just feel like another statistic. I feel like I can trust and rely on Sarah and the team for honest and sincere guidance. There was one time that a former shipping address had been mistakenly entered for an order, with no way to amend the error. By the time I had contacted the office, the shipping process had already been initiated. The order was going to the mistaken address in the US - meanwhile I live in Switzerland now. Sarah was so kind and trusting as to send me a duplicate order at no extra charge - while allowing me in the meantime to make arrangements in the US for the order to be sent back upon receipt. I was very much touched by the gesture of confidence and generosity. It would have been a real drag -especially during Covid times when deliveries are often delayed- to have had to first wait for the shipment to reach the US, get it returned to the office in the UK, and then process out another order to me in Switzerland. It would have taken at least 6-8 weeks most likely. Thank you so much, and keep up the good work!
Thank you so much for taking the time to share your experience with us Brett, and for your ongoing support - we really do appreciate it! Glad that we were able to help sort out that issue for you :) If you have any further issues or concerns, do feel free to shoot us an email and one of the team will get back to you as soon as possible! Thank you, Hairguard Team
Purchased the Hairguard Growband. Happy with the product and the customer service is excellent.
Thank you for your support, and for sharing your feedback Luke! Great to hear that you're getting on well :)
Hairguard is rated 4.66 based on 229 reviews