How would you rate
Gutter Mate Ltd?
"What I ordered and what I received, were as stated, very happy with products."
"Items arrived after a delay as one item was not in stock. Erected water butt which I later discovered was sent with wrong base i.e. too small in diameter. Butt fell off base when filling up and split. Phoned customer service , sent photos but after two weeks still no response."
"Half of the items were missing the rest is of poor quality.
Gutter asked me to send a pic, that's what I did!
No reply for over 10 days now.
Problem is, the worms are still in their little plastic bag but I can not set up the wormfarm...
"Very quick service and water Butt exactly as described!"
"Very happy with the service"
"Very friendly and efficient on phone.
Kept up to date about order status.
I will use Guttermate again.
"I recently bought a water butt lid from Gutter mate, the child safety catch broke on using,I emailed asking if a replacement was possible and to my surprise was told without any argument a new lid was being sent!!! Brilliant, not many companies like this nowadays (the world would be a better place if there was) sincerely,W.R.Porter ( Mr)."
"Despite sending a photo I was recommended a water butt considerably smaller than the one I was replacing. It also has no overflow. Very disappointed with the purchase and their advice"
"Easy to order, a strong product which arrived in a short time. Would definitely recommend and use again myself."
"Great service. Impressed with quality of wormery kit."
"Worms arrived very promptly, and in perfect condition ."
"Products arrived quickly"
"We bought a wormery from you almost 20 years ago. It has been empty/dormant since moving abroard, having babies and moving house. We recently decided to re-use our empty wormery and it was very easy to search for and purchase new worms from you. Our wormery is happily up and running again."
"Good service no problems"
"Very helpful staff on the phone when I had needed some advice."
"We bought 1 water tank and 1 water butt, plus 2 “universal “ brass taps and 2 diverter and filter sets.
1 brass tap does not fit the water tank as the screw mounting is too narrow- hardly “universal”.
The diverter and filter sets do not fit our newly installed guttering and down pipes. This has caused us additional financial outly and delays
"Sent quickly. Good price. Very happy with the service."
"What can you say about the womery, I just want it all to happen in less than 10 weeks"
"they got back to me promptly when delivery didn't show, to explain it was out of stock."
"Quick delivery, excellent product, Worms very happy despite weather !"
"Great service, great delivery, great product and the instruction video made this easy to make sure there was no problems"
"We have a big household and food waste is a bit of a problem, especially in the Summer. So far the bokashi bin is working well, and the general kitchen bin is much cleaner and less smelly. It has taken us 3 weeks to fill the first bin from a family of 7, and I have had 6 cups of "plant food" from it. Great idea :-)"