Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,385 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a shampoo bar and conditioner and 2 tins to use while travelling. The products were received quickly and were well packaged. Both products work really well leaving my hair soft and shiny. The bars fit perfectly in the tins making then easy to pack and carry while on holiday.”

Helpful Report

Posted 2 months ago

“Great products but only a couple I can use due to allergies. The shampoo bars are great though, my hair feels soft and looks healthy and shiny and I don’t even need to use conditioner”

Helpful Report

Posted 2 months ago

“The products are good and can tell they are made with care, the only think I think the company could think to include, is for the after sun oil bar to release a little packaging for it that’s maybe plastic or stronger as the paper one disintegrates after a while, to keep sustainability I would sell the normal paper ones and the hard packaging separate so people can reuse them”

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Posted 2 months ago

“When will you reply ,to my emails ?”

Helpful Report

Posted 2 months ago

“I use Grüum products for the majority of things but I still have to go to another company for toothpaste. I know you do tablets but I don’t get on with them. Can you do eco friendly toothpaste please? 🙏”

Helpful Report

Posted 2 months ago

“good products. Bought for my husband the shampoo and conditioner bars. Bought the tins to keep them in which I thought would be a good idea - avoids messy soap scum around the shower - however despite the netting it is becoming increasingly difficult to handle, which is to be expected I suppose. Could do with a genius invention to make this easier. Overall nice products though and I would buy again.”

Helpful Report

Posted 2 months ago

“Excellent products for good prices. Not 5* because of the diffuser we bought which was very disappointing and didn't really smell of much at all. My favourite product is the Skira Melting Sleep Butter bar, which nourishes dry skin really well. I use it direct onto my body whilst in the shower or bath. Highly recommended.”

Helpful Report

Posted 3 months ago

“The make up remover cleasing bar is fantastic, but the spf 50 suncreen seems to clog my skin and make me sweat almost instantly”

Helpful Report

Posted 3 months ago

“Some of the items are really good but the cooling balm was a nightmare to use and didn’t cool my legs at all.”

Helpful Report

Posted 3 months ago

“Good products. Long delivery 🙁”

Helpful Report

Posted 3 months ago

“I like the updates and simple packaging... they kept me up to date with emails and dates so I knew what I was expecting and when. They even checked up on quality of product via email which gives it a great touch.”

Helpful Report

Posted 3 months ago

“I like Grüum very much, Amazing scents, soap s made like in old times, I would only suggest to make them in bigger sizes and also if they can perhaps formulate intimate soaps or wash.”

Helpful Report

Posted 3 months ago

“Love Gruum products especially the face oils which I found fabulous last winter . I’m using the Açai Berry through the summer at night now and can really see an improvement in the condition of my skin. The only thing I don’t like about Gruum are the polystyrene nuggets in the packaging. It cannot be difficult in this day and age to use a more environmentally conscious alternative and I find the use of these nuggets surprising from a company based around natural products and sustainability .”

Helpful Report

Posted 3 months ago

“I have brought several items from Gruum including osku premium razor and ergo body razor subscriptiom. The osku razor is good for any facial hair, until it time to replace the cartridge. However, the ergo replacement cartridge kept snapping. The new iora is a much better design as it's similar to a Gillette Venus in terms of design and it good at body hair removal. The only thing when using a new cartridge I seem to be sharp that I end up with cuts. I am unsure if Gruum has any products that can compliment, in terms of a moisturiser or bar to rub on before, but if not it is worth looking into. I did also used to have a subscription for dental care, but found it difficult to replace the toothbrush heads.”

Helpful Report

Posted 3 months ago

“I really like the gruum products and was particularly pleased with the roll on-perfumes I purchased recently as they smell gorgeous and the packaging is really lovely. Much as I like the other products myself, the packaging would put me off buying them as gifts because it's not very appealing.”

Helpful Report

Posted 3 months ago

“Very nice packaging, easy for travelling. I've used the shaving cream and it works perfectly fine and it does not have a strong smell. I've also used the body soap in a couple of travels and it leaves your skin hydrated after a shower.”

Helpful Report

Posted 3 months ago

“Please with the items even though a bit small for the cost. Love the SPF lip conditioner.”

Helpful Report

Posted 3 months ago

“I received my order of sample products. A selection of sunscreen, lip protector, and aftersun soap. I haven't had the opportunity to use them yet due to a recent lack of sunshine. They arrived nicely packaged.”

Helpful Report

Posted 3 months ago

“It was very easy ordering and payment, also it was delivered easily. Am waiting to use the products as im going away to Sizewell (uk) in September and as its near the sea I'd need all of the products. I'm looking forward to using them”

Helpful Report

Posted 3 months ago

“Easy to order, delivery on time and nice products, thank you.”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 23,385 reviews