Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,419 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, delivery on time and nice products, thank you.”

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Posted 3 months ago

“Love the products used all the way through our holiday 👏👌”

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Posted 4 months ago

“Love the ethos and the products but more info on its use and value please, on item or accompanying leaflet which also explains about your company. Costly - but I have to do all your marketing for you when I buy specific product for friends/ family and impossible to do when purchasing bundles as gifts”

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Posted 4 months ago

“Lovely products shampoo and face wash are excellent!”

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Posted 4 months ago

“Lovely echo friendly products and also a handy alternative to bottles and plastics when travelling”

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Posted 4 months ago

“I discovered Grüum a few years ago when looking for plastic free alternatives to use in the bathroom. I love the shampoo bars and toothpaste tablets. I have recently tried the sleep mist and find it really helps me to get to sleep. Excellent quality products, great company!”

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Posted 4 months ago

“I really liked the hair products. It left my hair feeling soft and silky. Great for travelling too.”

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Posted 4 months ago

“I have found the products very effective. I have sensitive dry skin and they are gentle and moisturising. The hair products are especially good for my hair which is frizzy and dry. The bars are particularly useful when travelling via plane as they aren't liquid. I love the fragrances - and what a good idea putting them on small glass vials: My only beef is that the products are quite expensive when not on offer and the postage cost can be a it high. I have recommended them to friends and some friends now also buy them!”

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Posted 4 months ago

“Very pleased with your products, but with regard to you face wash I find your description of "Lather" inaccurate”

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Posted 4 months ago

“Love your products! But mot easy to squeeze the product put of the containers, hasnt put me off ordering more but if you could look at this please! Aldo please reduce the no. Of emails! Once a week would be preferable to me! Love my Grum though! ❤️”

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Posted 4 months ago

“Received 4 pack of roll on perfumes. Love the musky autumny scents.”

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Posted 4 months ago

“Recently I brought nourishing face oil as I have very dry skin I’ve noticed since I’ve started using the oil my skin isn’t dry,the oil absorbs well into the skin it’s not greasy. This is probably one of my favourite products”

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Posted 4 months ago

“I really like the products from Gruum, the shampoo bars lather really well and the hand soaps smell lovely! There is just an excess of promotional emails that are sent daily that is just way too much, especially considering this company promote being environmentally conscious (each email creates C02). The daily emails are quite off putting But really like the products!”

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Posted 4 months ago

“I absolutely love their products. My favourite is the prickly pear oil. It leaves my skin looking and feeling fresh”

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Posted 4 months ago

“Ordered a few times from grim and trying a range of products. Currently abroad so trying SPF30 as like the idea of an all natural sunscreen. No issues with the actual sunscreen but the bottle!!! Might look funky, but not the easiest to squeeze and I’m pretty able bodied. Seems to be a great product but let down by the packaging”

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Posted 4 months ago

“I really like the product, especially the sleep mist, however the packaging bottle is a bit cheep and leaks.”

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Posted 4 months ago

“The product seems to be kind and gentle for skincare. I’m a new customer using this product for the first time. I like the relaxing sleep spray. The body soap is very good for body odour. The room scent is not as good as expected but I am still to find a scent that gives an aroma like when you walk into some shops. I believe that I got value for money spent.”

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Posted 4 months ago

“I had a code for a free trial set from my Railcard, it was easy to orde rthe set and it came fairly quickly. Everything as packaged to fit into a letterbox pack so not change of it getting lost by being left on the doorstep. The kit container room fragrence, very nice, a diffuser which I liked even more and wax melts which I haven't tried yet but thye do smaell nice. It was a good intoduction to Gruum and I like their environmatla aims so I might buy some other items.”

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Posted 4 months ago

“Haven't used the products yet, but the 'Forgotten Woodland' wax melts have a wonderful aroma and have plenty of oils to eek out sumptuous vapours. I like that Grüum's follow-up email was not pushy regarding writing a review which, as a customer, makes them more approachable when considering a repeat purchase.”

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Posted 4 months ago

“Scents for the home are amazing and strong quality.”

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Posted 4 months ago

Gruum is rated 4.7 based on 23,419 reviews