Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,048 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products I have tried so far have been lovely. I particularly like the solid face washes and hand soaps. They are a little pricey but Gruum do good offers and sales on a regular basis”

Helpful Report

Posted 2 months ago

“I purchased a special offer trial kit which included a clay face scrub bar, relaxation spray and pulse point roller. All items are really well made with natural, calming ingredients and great for sensitive skin. I will definitely look to purchase again.”

Helpful Report

Posted 2 months ago

“Great products at good prices. We have a monthly sub for the excellent 50 SPF sunblock. Only criticism is that the sunblock bottles are stiff and need to be stored upside down or the cream is nearly impossible to get out. [Also, my skin is combo, sensitive, AND ageing!]”

Helpful Report

Posted 2 months ago

“These products are fab! They make my skin so soft and smell amazing. Very well made, the price is a little out of my budget if it wasn't on the free trial but I do think they're worth the money.”

Helpful Report

Posted 3 months ago

“Easy to order however I ordered a hand moisturizer and the next day Gruum put them down half price! Very turd”

Helpful Report

Posted 3 months ago

“Great product/s, However, the deleivery took too long. This is why i gave 4stars”

Helpful Report

Posted 3 months ago

“I love the Gruum products, good quality and competitive prices.”

Helpful Report

Posted 3 months ago

“easy to order & straightforward , the products I have used so far are quite good and the prices reasonable. cheers.”

Helpful Report

Posted 3 months ago

“Bought for grandaughters at their request so it must be good 👍”

Helpful Report

Posted 3 months ago

“I really like the products they made my skin glowy however I have some concerns about the products firstly I would say that the calming spray is really amazing I really like it but the spray top pusher is really hard and it doesn’t work properly secondly I noticed that I’m getting small pimples all over my face after using the face moisturiser”

Helpful Report

Posted 3 months ago

“I have tried a variety of products and all of them have impressed. They definitely feel premium products but I feel that the packaging in some instances dont not promote that. But again all the actual products were excellent.”

Helpful Report

Posted 3 months ago

“Products are really good for sensitive skin. I like everything I’ve tried.”

Helpful Report

Posted 3 months ago

“Nice products and reasonably priced. The lavendar face wash and face balm are amazing! My suggestion for improvement would be the quality of some of the packaging as I understand it is eco friendly however some products feel a bit flimsy to use. For example im struggling to use my the room frangrance spray as the pump doesnt work that well and makes the bottle crease up as is thin. Overall though highly recommend.”

Helpful Report

Posted 3 months ago

“Hi, the products are ok..I use 2 of your products..the day and night cream and the vitamin C serum.”

Helpful Report

Posted 3 months ago

“Make a rose hip oil and caster oil mix.”

Helpful Report

Posted 3 months ago

“Having initially being slightly sceptical about the Products, i an safely say they are a delight to use, very impressed by the small amount needed to do the job. Packaging basic which i dont have a problem with, however from an aesthetic view i think a rounded edge rather than a box effect may go down better.”

Helpful Report

Posted 3 months ago

“Nice minimalistic products that it is good to see coming back into fashion after leaving the market for a decade or so. Some of my travel favourites returning - face spray, pulse revivers, as well as moisturing gel and a general face wash. The website is somewhat unpredictable to navigate particularly when offers are on, it's possible to get stuck in a loop and a number of products are still listed when sold out. I have had to contact customer service to 'force' an order through which isn't great, but I've not regretted the purchase itself.”

Helpful Report

Posted 3 months ago

“I love the hair shampoo but do wish the conditioner would lather, I realise it didn't need to but just feels nicer.”

Helpful Report

Posted 3 months ago

“I purchased 3 products and the containers were half empty, suggesting that the containers were too big or not filled properly. The shaving gel was excellent and hair serum smells lovely.”

Helpful Report

Posted 3 months ago

“The products were gentle on my sensitive skin. Love the scent of the calming spray unfortunately the pump does not work. The packaging took a bit of get used to but I understand the ethos behind the brand and the actual products are top quality”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 23,048 reviews