Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,371 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The site is very easy to use for ordering, the only problem I encounter is that you ask for reviews on products before they have even been delivered, but on saying that my wife assures me your product rate with the best”

Helpful Report

Posted 4 months ago

“Nice products, reasonable prices "on sale". I don't like the marketing strategy of always having a hire price crossed out and saying everything is an "exlusive sale" - seems disingenuous. But if you look past that and look at the prices as regular prices, they're above average products for a standard price.”

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Posted 4 months ago

“Good informative site, well packaged on delivery and nice products”

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Posted 4 months ago

“I love the majority of the products I’ve purchased. From cooling bars, to lip conditioners, sleeping mist, facial wash bars. I have pretty much everything! However the only things I don’t think work are the hair shampoo and conditioning bars. They don’t seem to lather enough to produce bubbles or enough conditioner to layer onto my hair.”

Helpful Report

Posted 4 months ago

“Good product. Had a delivery issue and some items were missing but the team sent me the items again so in grateful for the assistance given. So far, I found the products to be good quality and natural, I also suggested a friend of mine to try and buy. Thank you”

Helpful Report

Posted 4 months ago

“Love the Gruum products and ethos. Recommendstion, its reslly difficult to get some products out of its container. You cant squeeze the exterior, esp struggle to get the face sun cream out of the container. Have to use a stanley knife to cut it open!”

Helpful Report

Posted 4 months ago

“Lovely products, the calming spray and gel moisturiser in particular 😀 one thing that maybe could be improved in the packaging, when I received it someone had easily opened the package, took a product and stuck the sticker back down, apart from that amazing, and they kept in contact over a busy period, explaining it was taking a little longer to deliver which was great :):)”

Helpful Report

Posted 4 months ago

“I especially like the face soap which leaves my skin soft”

Helpful Report

Posted 4 months ago

“I’ve used the facial moisturiser soap and it truly hydrates your skin. The mist also gives such a lovely glow and honestly my skin feels very soft. I’m yet to try out the facial gel and face wash. I believe more discounts should be given. Especially like this £50 bundle”

Helpful Report

Posted 4 months ago

“Really love their sun cream, it’s the only one I’ll use for my face! It’s nice and moisturising, quite thick (which i like), but doesn’t leave a white cast once rubbed in. Only thing letting it down is the packaging. It looks really cute, and is convenient to store, but because the sun cream is quite thick, a lot of it ends up stuck in the bottle even if you store it upside down. Otherwise though, a really great product, and their soaps are brilliant too!”

Helpful Report

Posted 4 months ago

“The products I have tried so far have been lovely. I particularly like the solid face washes and hand soaps. They are a little pricey but Gruum do good offers and sales on a regular basis”

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Posted 4 months ago

“I purchased a special offer trial kit which included a clay face scrub bar, relaxation spray and pulse point roller. All items are really well made with natural, calming ingredients and great for sensitive skin. I will definitely look to purchase again.”

Helpful Report

Posted 4 months ago

“Great products at good prices. We have a monthly sub for the excellent 50 SPF sunblock. Only criticism is that the sunblock bottles are stiff and need to be stored upside down or the cream is nearly impossible to get out. [Also, my skin is combo, sensitive, AND ageing!]”

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Posted 4 months ago

“These products are fab! They make my skin so soft and smell amazing. Very well made, the price is a little out of my budget if it wasn't on the free trial but I do think they're worth the money.”

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Posted 5 months ago

“Easy to order however I ordered a hand moisturizer and the next day Gruum put them down half price! Very turd”

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Posted 5 months ago

“Great product/s, However, the deleivery took too long. This is why i gave 4stars”

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Posted 5 months ago

“I love the Gruum products, good quality and competitive prices.”

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Posted 5 months ago

“easy to order & straightforward , the products I have used so far are quite good and the prices reasonable. cheers.”

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Posted 5 months ago

“Bought for grandaughters at their request so it must be good 👍”

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Posted 5 months ago

“I really like the products they made my skin glowy however I have some concerns about the products firstly I would say that the calming spray is really amazing I really like it but the spray top pusher is really hard and it doesn’t work properly secondly I noticed that I’m getting small pimples all over my face after using the face moisturiser”

Helpful Report

Posted 5 months ago

Gruum is rated 4.7 based on 23,371 reviews