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Gruum Reviews

4.7 Rating 23,041 Reviews
94 %
of reviewers recommend Gruum
4.7
Based on 23,041 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Gruum Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 15th June 2025
Hannah Hardy
Gruum 5 star review on 11th June 2025
Gordon Flynn
Gruum 5 star review on 24th May 2025
Caroline Ward
Gruum 5 star review on 5th May 2025
Aida Rudavska
Gruum 5 star review on 4th May 2025
Libby Lundy
Gruum 5 star review on 3rd May 2025
Isabel Mahon
Gruum 5 star review on 24th April 2025
Holly Wilson
305
Anonymous
Anonymous  // 01/01/2019
Some nice products that feel and work very well. Great simple packaging and I especially like the facial spray + gel.
Helpful Report
Posted 3 months ago
Niice consistency to the liquid products, pleasant smelling too. I haven't used my solid bar soaps yet but I'm sure they'll be of the same high quality as other Gruum products I've used.
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Posted 3 months ago
Nice product.
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Posted 3 months ago
Good product 👌
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Posted 3 months ago
The products that I receive were great. They arrived within a couple weeks and felt great on the skin, leaving my skin feeling smooth and smelling fresh. The one thing I’d say they could improve on is tracked delivery as I didn’t know what day the products would arrive.
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Posted 3 months ago
I like the ethos behind Gruum. I have used a variety of their products. Some of them I love and I buy again. Some are quite poor and I don't always finish as I don't get much from them.
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Posted 3 months ago
Love the products. Except the spray face bottle. It didn't work when it arrived so was pointless.
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Posted 3 months ago
grüum offers reliable, affordable skincare with a conscience – not quite luxury, but certainly a step up from the average high street brand.
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Posted 3 months ago
Grüum is a great company, great products, ethically packaged too. My only gripe is I struggle with the packaging of my facial sunscreen. It’s so hard to get the amazing product out
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Posted 3 months ago
Product is very good….. packaging needs addressing … to utilitarian.
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Posted 3 months ago
Vitamin c facial oil is brill tightens and firms. Love shampoo bar and some moisturiser bars. Natural products. Very good
Helpful Report
Posted 3 months ago
I have glass bottles that I could refill, are there refillables which could be cheaper than buying products with bottles.
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Posted 3 months ago
I love all of the products I've tried. What I would like to see is different packaging, the products are very difficult to get out of the hard plastics . In my opinion they need to be squeezable x
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Posted 3 months ago
I enjoyed the customer interface the website has. Very easy to navigate and the products came in a very timely manner.
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Posted 3 months ago
Good service, prompt and efficent delivery. Products pleasant to use and enviromentally friendly. Other places may be cheaper, but assess it against the effectivness of product. I gave some as gifts to others who were impressed.
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Posted 3 months ago
Pleased with my order from Gruum, lovely friendly company to deal with. Interesting and novel products easily available. Look forward to ordering more of the environmentally-friendly products they sell. Many thanks.
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Posted 3 months ago
Gruum is a terrific brand. Never disappointed with anything I've bought. From personal products to air fresheners and candles all great products. Thanks gruum team
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Posted 3 months ago
Good quality of products, easy to order. The delivery process though was very long, at some point I thought it's been lost or so, I nearly forgot I ordered anything...
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Posted 3 months ago
We got a free gift box and it was excellent. They didn’t have the original goodies so they replaced them with a note of acknowledgement. 10/10 would definitely recommend
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Posted 3 months ago
I really enjoy gruum products and the packaging. However, to date I have only enjoyed their “offers” as the usual prices are a bit too rich for my pocket.
Helpful Report
Posted 3 months ago
Gruum is rated 4.7 based on 23,041 reviews