Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 22,975 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 22,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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306

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t receive this item. I actually forgot all about w”

Helpful Report

Posted 7 months ago

“Hiya, I found that the reviving facial gel had made my face VERY dry. however I loved using under eye treatment!!!”

Helpful Report

Posted 7 months ago

“Slow delivery and one bottle leaked as lid wasn't fully on. Products OK.”

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Posted 7 months ago

“I got a sample kit from Voxi mobile. like the retinol eye roller (idea - make it refillable, make the packaging lightweight) but the face gel is a bit sticky for me. Also I don't drink alcohol, so whilst I get the products are refreshing and would suit that audience - the way I felt reading the packaging was that the product is exclusively aimed at drinkers. So that might need a rethink.”

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Posted 7 months ago

“I take no pleasure in this, but I find these bars of soap don't lather up very well compared to Dove”

Helpful Report

Posted 7 months ago

“Free gift via SIM provider, & it's okay. Arrived 5-7 days ISH following order placement. Reviving Facial Gel & Under Eye Treatment. Having used both items received, i'd not buy them at the listed price. No better (or worse) than alternative options, yet around 3x more expensive. Not appreciating the huge price difference.”

Helpful Report

Posted 7 months ago

“I was disappointed at the size of all the items. The air fresheners were nice but small The soap I found a bit bland and didn’t create a good cream The diffuser was so small it was too risky as it would get knocked over I bought for my wife after the offer on the Martin Lewis site, unfortunately she wasn’t impressed even at half the price Sorry won’t be back”

Helpful Report

Posted 7 months ago

“Bought the 'special' offer assortment box. The fragrances are not for me, possibly someone younger?”

Helpful Report

Posted 7 months ago

“We ordered two sets as gifts, off the back of Money Saving Expert. Both packs arrived damaged or leaking, and were replaced quickly. The poducts are very good, but could have been packaged more robustly. However, they will undoubtedly be much appreciated by the recipients, and the service has been good overall.”

Helpful Report

Posted 7 months ago

“It's ok. Should actively advertise your shower bars to hotels, B&bs and the hospitality and travel sectors. Too expensive to buy at full price but good to try out. Nice fragrance, but drying to skin. Add shea?”

Helpful Report

Posted 7 months ago

“Absolutely Love the idea of naturally made product. The sence smell is realy good and stays longer on the body than expected, after having shower in the morning few hours later in the gym could still feel the fresh sence smell and that left me feeling good about the product. The only down size of the whole think that the bar size dosnt last longer than 3 to 4 uses on the full body wash and when the bar peace is getting smart it becoming handling issue. Would definitely recommend improvement. Apart from that absolutely great product.”

Helpful Report

Posted 7 months ago

“I ordered a soap set and a perfume set. Although I like the perfumes I wish they were a little stronger smelling and were in a spray bottle as i aometimes prefer to spray my clothes instead of my body. I especially like the black pepper and cedarwood (also the Amber and cardamom but its a weak scent). The soaps were very soft so each little one has not lasted very long. I appreciate that there are less nasties in their products but for me to switch it would have to be stonger/longer lasting in quality.”

Helpful Report

Posted 7 months ago

“I ordered the öljy Moisturising Dry Oil – Relax & Unwind | 100ml, and 1st- this stuff feels and smells AMAZING! It seriously smells like you've spent the entire day at a spa and is perfect before bed to help you unwind after a long day. 2nd, while I wanted to be a lifetime subscriber of this item because of the scent alone, I won't be repurchasing due to the container that the item is in. I read reviews about leakage but wanted to give the product the benefit of the doubt. 100ml is the perfect size for travel, and I decided to take this product on holiday only to arrive at my destination to find a lot of the product had leaked out and all over my toiletries bag. I had made sure the lid was tightly fastened just to be extra sure after reading previous reviews, and it still happened. This was super disappointing as a lot of the product was wasted.... unfortunately I will not be repurchasing until a new vessel is designed for this product.”

Helpful Report

Posted 7 months ago

Hi Aspen, Thanks for taking the time to leave a review. Sorry to hear that this product leaked as we were pleased to hear how much you like it! If you need assistance with this then please get in touch with us at support@gruum.com and I am sure we can help resolve this for you. Thanks again. Warm regards Mikaela-Team gruum

Posted 7 months ago

“Normaly good with my order but got the wrong item last time gives a good shave”

Helpful Report

Posted 8 months ago

Hi Joe, Thanks for your review. Sorry to hear that something went wrong. If you need any help with an order issue then please reach out to us at support@gruum.com and we will be happy to help sort it for you! Thanks again. Warm regards Mikaela - Team gruum

Posted 7 months ago

“Nice products but so overpriced.”

Helpful Report

Posted 8 months ago

“I like the products. They all smell wonderful. My biggest gripe is the square bottles. I have some hand cream that still has plenty of product left but I am unable to squeeze it out. It sits in the corners. I currently have in upside down at an angle ready for when I next need to use it.”

Helpful Report

Posted 8 months ago

“Didn't have the chance to try all the products. Not yet. Just 2 of them. The mist for the face works ok. The hair and body wash do not work at all. Do not advise for those with long hair, after you'll need plenty conditioner to get your hair organised. Except that, one of the products reached the destination with a broken box and broken product inside the box, obviously, broken in many tiny pieces. On the top of this, the prices are far too high for the amount you get, this is in case you pay for them. 5£ delivery is not cheap neither.”

Helpful Report

Posted 8 months ago

“I like the body wash scent and suds that foam make it really good quality.”

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Posted 8 months ago

“Small bottles and no free mystery gift. Glad I only had to pay postage via a deal with vodaphone rewards. Wouldn't like to have payed full price”

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Posted 8 months ago

“The products are good and I’ve noticed an improvement in my skin in general which is great, however I am of the opinion that the products are not necessarily affordable, a number of grüum products are often in much smaller bottles/quantities than some of the more known brands in retailers on the high street”

Helpful Report

Posted 8 months ago

Gruum is rated 4.7 based on 22,975 reviews