Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,688 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I luckily was introduced to Gruum because of MyRewards from Vodafone and since then I have not regretted a single purchase, the products are all very easy to use and dont feel complicated like many other brands on the market. The wide variety is fantastic and I will always keep an eye for more good deals to come, thank you Gruum.”

Helpful Report

Posted 9 months ago

“Love all the products especially the roll on fragrance, so handy and convenient to carry. Smells unique and lovely! Sizes of air fragrance rather small.”

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Posted 9 months ago

“I've only recently found 'Gruum' and I delighted with the concept of using friendlier products, I'm trying to limit the amount of nasties I use. There products are really great, I would advise everyone to use more things like this, not just for the range, or your pocket, but also for the planet. I really love them.”

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Posted 9 months ago

“Absolutely LOVE gruum! Had never heard of it until I got a freebie as part of a Voxi drop with my phone. I received the elypa reviving facial gel and the oga under Eye treatment. Both of which I have since bought myself. I also love the Läpp lip conditioner in Cranberry. I have since reccomended this to my husband who has suffered his whole adult life with really bad, extremely dry skin. I tried the elypa gel on him and now he doesnt even need to use the many different prescription creams he had to use on a daily basis. The elypa gel sinks in to his skin,leaves no sticky residue and lasts longer because its a gel. It makes his skin look smooth, reduces the redness and stops the costanr flaking dry patches for a lot longer. He honestly loves it. Im so glad we found Gruum”

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Posted 9 months ago

“I got a variety of products, mostly for face wash/moisturising, as an promotional offer from Vodafone, paying p&p only. The products are all in identical plain grey packaging, and mostly the same size, which means that getting up bleary eyed at 2am (which i occasionally have to do for work) isn't the best for identifying the product I want at a quick glance. Having looked at the prices of the products in comparison with other brands, I wouldn't buy gruum at rrp as I don't notice any extra benefit for the extra cost. Sorry gruum, but I thought you were just average.”

Helpful Report

Posted 9 months ago

Thank you for your feedback, and we’re sorry to hear that the packaging didn’t meet your expectations. We strive to be as sustainable as possible, which is why we aim to use minimal packaging to reduce our environmental impact. We understand how packaging design is important, especially for easy identification, and we’ll take your comments into consideration for future improvements. We’re sorry to hear that you didn’t notice the extra benefit you were expecting, but we appreciate you giving us a try. If you have any further questions or need assistance, feel free to reach out.

Posted 9 months ago

“I discovered Gruum through a freebie offer they were running. Their products are so good that I've become a bit addicted! Would highly recommend any of their products to anyone looking for eco friendly skin/haircare.”

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Posted 9 months ago

“I love Gruum’s high quality, easy to use products and the way they feel and smell on my skin.”

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Posted 9 months ago

“Great quality”

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Posted 9 months ago

“I received a sample pack from Gruum and I am sold. I suffer with Acne and my skin has never been better. I will be continuing using the products!”

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Posted 9 months ago

“It was fine Annoying that you ask for a 5 star rating in your email Then you ask would I recommend “Yes or No” and then ask an NPS question?”

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Posted 9 months ago

“I recently tried grüum’s home products and I’m honestly impressed. They smell amazing — fresh and natural — and come in simple, sustainable packaging. I love that they make eco-friendly choices accessible to everyone. Definitely worth a try if you're into clean, conscious living.”

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Posted 9 months ago

“Good product”

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Posted 9 months ago

“Smells absolutely amazing! Great product for your home.”

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Posted 9 months ago

“Love the products I have tried so far ,excellent customer service I would highly recommend”

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Posted 9 months ago

“Love your brand specially the grüüm face serum :-) love to work with you well done to you all”

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Posted 9 months ago

“I purchased these products for a Birthday gift for my Daughter, she is well happy with the texture and smell.”

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Posted 9 months ago

“Absolutely love your products most of my family and friends are now using your wonderful things as far away as Australia there excellent quality”

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Posted 9 months ago

“Didnt let me know they was taking more money out scam”

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Posted 9 months ago

“High quality products at excellent prices thank you very much I will continue to be a customer.”

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Posted 9 months ago

“Super impressed with the face wash and facial reviver. My skin looks and feels so much better than it has done in a long time! The moisturising Shampoo bar lathers up extremely well and makes my hair feel great!”

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Posted 9 months ago

Gruum is rated 4.7 based on 24,688 reviews