Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great products as an introduction to this company. lovely stuff”

Helpful Report

Posted 9 months ago

“Have bought several products from Grumman and would highly recommend. Communication first class. Products are exceptional.”

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Posted 9 months ago

“Lovely foot cream, easy ordering and quick delivery. A bit expensive and only ordered from a freebie offer.”

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Posted 9 months ago

“online easy acces to quality toiletries”

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Posted 9 months ago

“5 * and well deserved. Ive tried many solid shampoo bars and Gruum wins hands down. I have very fine hair with tendency to be greasy. Also bleached. The shampoos do not weigh my hair down or leave a greasy feel. Give Grumm a go and you'll be pleasantly pleased and repeat customer like me.”

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Posted 9 months ago

“Lovely products that always smell great and are soothing for skin. Different options target different requirements. I love everything I have ordered from them. Delivery is always quick and you are kept up to date on delivery times. Packaging is recyclable.”

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Posted 9 months ago

“Excellent products, feel lovely on my skin and don’t cause any breakouts due to sensitivity. Quick delivery time and hassle free ordering. Slowly replacing all my previous products with Gruum, once I’ve ran out of them! Fair to say I’m now more than a little hooked on Gruum!!!”

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Posted 9 months ago

“Very good products, love the 'no nasties'.”

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Posted 9 months ago

“I love your products! Hair care and soap are fab! They last so long, I had to pause my subscription as I have too many conditioners and shampoo bars to use up!! I am very sensitive to perfumes but your natural scents don't affect me at all! Thanks so much! The only suggestion would be to offer tins to fit the soap bars! That would be great for traveling!”

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Posted 9 months ago

“Great products and didn’t have to wait too long for them to come”

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Posted 9 months ago

“Very good products and very reasonably priced. Happy with my purchase”

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Posted 9 months ago

“Every purchase has been great the hand cream is my favourite smells like sherbet lemons the hair care bars are very good natural products”

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Posted 9 months ago

“Package never arrived”

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Posted 9 months ago

Hi Brendan, Thank you for your review and we’re sorry to hear your package hasn’t arrived. We’ve reached out to you privately to resolve this issue as soon as possible. Best regards, Andrea - team gruum

Posted 9 months ago

“Lovely items,great service,would definitely recommend this company,give them a try.”

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Posted 9 months ago

“STOP EMAILING ME PLEASE”

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Posted 9 months ago

Hi Kelly, Thank you for your review. We completely understand and we’ve reached out to you directly via email to help resolve this as soon as possible. Best wishes, Andrea - team gruum

Posted 9 months ago

“Excellent good value products”

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Posted 9 months ago

“I've really enjoyed using products from Gruum so far. I will order again soon. The service is good, the products feel like they are good quality. I adore my shower gel. I'm looking forward to using more bath / shower products. The items always arrive on time and are high quality. I feel like I'm using luxury products. Thank you.”

Helpful Report

Posted 9 months ago

“I like the products I have bought so far, good texture and smell. I had a thing with the delivery but it is solved now. I will keep trying the products.”

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Posted 9 months ago

“Very good products, lovely smell that lasts, fairly fast delivery.”

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Posted 9 months ago

“Product was great, my original order didn't turn up however I contacted customer service and they straight away resent it via tracked post this time and arrived very quickly. Some of the best shampoo and conditioner bars I've used and amazing customer service”

Helpful Report

Posted 9 months ago

Gruum is rated 4.7 based on 25,988 reviews