Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,740 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website, ordering easy and delivered through the letterbox.”

Helpful Report

Posted 9 months ago

“Good Quality and good size for travelling.”

Helpful Report

Posted 9 months ago

“The LNER perks came up on the train from London to Manchester. Never ever heard of Gruum thought I would give it a whirl and I have reordered within a week. The eira face oil is amazing. I love it. Especially for us ladies of menopausal age my skin feels great this week!! Love the oga under eye treatment, Lapp lip conditioner and the November fragrances especially the plum and tonka it’s so fresh. Ordered the hair range to try and more of the eira oil.. Never realised it was a Manchester based firm and I live in Manchester. Love the concept. Great space saving items to pack for when working away. Delivery on time. Fab pricing. Can’t fault.”

Helpful Report

Posted 9 months ago

“Loved the products, exactly what they said they are. Definitely will be purchasing again”

Helpful Report

Posted 9 months ago

“Love the scents! And the size if huge!! Highly recommend. I have been obsessed with their soaps foe years. Never disappoints x”

Helpful Report

Posted 9 months ago

“very good products I have pumpkin seed oil, spray and soap. I recommend to all my customers”

Helpful Report

Posted 9 months ago

“Really helped with my Oily skin and acne”

Helpful Report

Posted 9 months ago

“Lovely products”

Helpful Report

Posted 9 months ago

“I've just started using the shampoo bar which is amazing. No more itchy head,hair feels lighter and soft. Have also started useing their serum and have started to get good results from that only after a week of useing.”

Helpful Report

Posted 9 months ago

“It's brilliant. the mcdonalds deal i had was great, and i got such good skincare and sprays for so cheap. i recommend doing more deals, because it certainly was worthwile!!”

Helpful Report

Posted 9 months ago

“I always find it easy to order from the website. I love the home scents range of candles reed diffusers and room sprays. I don’t like using artificial scents so these are great, and the smells are heavenly!”

Helpful Report

Posted 9 months ago

“Didn’t receive parcel.”

Helpful Report

Posted 9 months ago

Hi Laura, Thanks for your review. We are sorry to hear that your order has not reached you. I have sent you a private email so please check your inbox for an email from support@gruum.com and we will get this sorted for you right away. Warm regards Team gruum

Posted 9 months ago

“Alright products, long delivery time, one product was out of stock and was told by a short note in the package that a product had been replaced. Won free through McDonalds but wouldn’t buy personally.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for sharing your feedback. We’re glad you had the chance to try our products, though we’re sorry to hear about the delay – that’s not the experience we aim to provide. We’ll make sure your comments are passed on to the team for review. If you’d like to discuss this further, please feel free to reach out at support@gruum.com – we’re always happy to help. Warm regards, Team grüum

Posted 9 months ago

“Fantastic products and great service. Originally found company through their promotion with McDonald's Monopoly Game. I won a gift set. Ordered it via the link and everything was fine. Then purchased a shaving set, and another gift set. Cannot fault anything with them!!”

Helpful Report

Posted 9 months ago

“Despite me just getting the McDonald’s free kit I was treated extremely well my kit was with me as quick as possible and due to demand of the kit I was given a email to give me a heads up that it would take a little bit longer due said demand which most companies won’t do”

Helpful Report

Posted 9 months ago

“The bath butter was fantastic”

Helpful Report

Posted 9 months ago

“Easy to order, love the natural products ( I have coloured hair and have switched to the shampoo bars as they are more gentle on my coloured hair). Would recommend.”

Helpful Report

Posted 9 months ago

“i really like the candles from gruum they last for ages and you dont get any waste down the sides and they smell so good”

Helpful Report

Posted 9 months ago

“My order arrived quickly and well packaged, without being over packaged. I was impressed with the products I received. I love the fact that's its a company started by friends. I have been using the Pumpkin Seed Oil everyday, and my skin looks clearer.”

Helpful Report

Posted 9 months ago

“Absolutely impressed by the nourishing face oil. My skin feels so hydrated and fresh when I use it. It looks smooth and clear from the first use. I first gruum through an offer (Mcies Monopoly win and was a 3 full sized products) and now I've placed an order for 10 more products including the Christmas Advent Calendar- which I'm so excited about. I can not wait to use these products as part of my daily routine.”

Helpful Report

Posted 9 months ago

Gruum is rated 4.7 based on 26,740 reviews