Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,974 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I may have overstocked due to the amazing deals. There is no product I have used that I haven't liked. The gift sets I have got for family have gone down really well. The Mother's Day set this year was a big hit. This is a company I will definitely be buying from for a long time.”

Helpful Report

Posted 10 months ago

“I've enjoyed gruum's products for a number of years now, the razor subscription in particular has been great compared to competitors. The factor 30 sun cream is AMAZING! I recently completed a 12.5mile trek with work and the only part of my body that caught the sun was the back of my neck as I hadn't applied any. My only complaint currently is the packaging on the razor blades. I used to receive a strip of 4 blades with just the exterior packaging which I could keep for recycling the cartridges. However, when my latest order arrived I found the strip of 4 blades had been split into 2 sets of 2 and each set of 2 hlnow has it's own box. This increase in packaging feels unnecessary? I always felt like gruum wanted to be a sustainable business and reduce it's packaging. Granted, it's recyclable, but think about the space it's taking up in the box. Maybe something to think about”

Helpful Report

Posted 10 months ago

“I have used a variety of products the ones I loved the most were the rowdy kind set I got for my daughter to use she has skin problems and we used these to help with the products she used which are prescribed. The shampoo and conditioner are her favourite and she loves the smell.”

Helpful Report

Posted 10 months ago

“The site for ordering products is very clear, user friendly and very easy to use. The products always arrive quickly when they say they are and are delivered in the correct size box with packaging that I add water to and it disappears. All this on top of the wonderful products.”

Helpful Report

Posted 10 months ago

“Nice natural products, easy website, good offers and prompt delivery. Occasionally I have found that a soap disappears very quickly or the opposite with difficulty creating a lather, but these are minor gripes.”

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Posted 10 months ago

“I adore the calming face spray, essential in this heat. And the face wash is devine ❤️”

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Posted 10 months ago

“Gruum produce great products that last a good length of time so I feel the products are value for money. My orders arrive within a few days, well-packaged. I love the summer package which we usually buy as a birthday / holiday treat for our daughter. It's nice to buy some plastic-free, good quality products.”

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Posted 10 months ago

“Really liked the SPF lip balm. The after sun face bar is not melting properly on the face, but melting whilst travelling - too much beeswax.”

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Posted 10 months ago

“I love the GRUUM products for holidays as they have no unnecessary packaging. They work well. I would recommend them”

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Posted 10 months ago

“Nice smell of soap bars. I also really like the smell of reed diffusers - they look really small but lasting for ages!”

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Posted 10 months ago

“The products are great and the service has been amazing. My order came within 2 days!”

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Posted 10 months ago

“Beautiful products, natural, smell divine and feel good”

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Posted 10 months ago

“I've always loved shopping with gruum and I've never experienced any issues . The products smell great and I've loved everything I've ever bought .which is alot”

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Posted 10 months ago

“I love all the Grüum products I use especially the moisturiser. They last a long time and now I'm looking forward to the softer plastic packaging as I'll be able to use it to the last drop.”

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Posted 10 months ago

“I haven’t tried the products yet but service and delivery was great”

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Posted 10 months ago

“I never received my order.”

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Posted 10 months ago

Hi Rachel, We’re really sorry to hear your order didn’t arrive - We’ve just sent you an email to confirm your delivery address so we can get a replacement sent out right away. Best Regards, Andrea - team gruum

Posted 10 months ago

“Products are great, easy to use and free of unnecessary additives. I particularly like the shampoo bar, which lathers straight away and lasts for ages”

Helpful Report

Posted 10 months ago

“I got a free box of Grüum products through Vodafone rewards, and the minute I smelled the amazing products I was hooked. My skin is so much healthier, the products don’t leave any stickiness or residue, they are indulgent at a friendly price. My friends have even commented on how good my skin is looking and they had no idea I had changed my skincare! I have just received my first order of hair care and I’m confident that they will be just as good.”

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Posted 10 months ago

“Great deal from Gruum fast delivery enjoying using lovely products”

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Posted 10 months ago

“I started using Grüum a couple of years ago, I was hesitant since trying other Shampoo Bars and not getting on with them at all. However, I LOVE these products especially the Shampoo Bars!! Cannot recommend them enough, fast easy delivery, reasonably priced, locally made, just PERFECT!”

Helpful Report

Posted 10 months ago

Gruum is rated 4.7 based on 25,974 reviews