Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,411 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“grüum offers reliable, affordable skincare with a conscience – not quite luxury, but certainly a step up from the average high street brand.”

Helpful Report

Posted 5 months ago

“Grüum is a great company, great products, ethically packaged too. My only gripe is I struggle with the packaging of my facial sunscreen. It’s so hard to get the amazing product out”

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Posted 5 months ago

“Product is very good….. packaging needs addressing … to utilitarian.”

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Posted 5 months ago

“Vitamin c facial oil is brill tightens and firms. Love shampoo bar and some moisturiser bars. Natural products. Very good”

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Posted 5 months ago

“I have glass bottles that I could refill, are there refillables which could be cheaper than buying products with bottles.”

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Posted 5 months ago

“I love all of the products I've tried. What I would like to see is different packaging, the products are very difficult to get out of the hard plastics . In my opinion they need to be squeezable x”

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Posted 5 months ago

“I enjoyed the customer interface the website has. Very easy to navigate and the products came in a very timely manner.”

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Posted 5 months ago

“Good service, prompt and efficent delivery. Products pleasant to use and enviromentally friendly. Other places may be cheaper, but assess it against the effectivness of product. I gave some as gifts to others who were impressed.”

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Posted 5 months ago

“Pleased with my order from Gruum, lovely friendly company to deal with. Interesting and novel products easily available. Look forward to ordering more of the environmentally-friendly products they sell. Many thanks.”

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Posted 5 months ago

“Gruum is a terrific brand. Never disappointed with anything I've bought. From personal products to air fresheners and candles all great products. Thanks gruum team”

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Posted 5 months ago

“Good quality of products, easy to order. The delivery process though was very long, at some point I thought it's been lost or so, I nearly forgot I ordered anything...”

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Posted 5 months ago

“We got a free gift box and it was excellent. They didn’t have the original goodies so they replaced them with a note of acknowledgement. 10/10 would definitely recommend”

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Posted 5 months ago

“I really enjoy gruum products and the packaging. However, to date I have only enjoyed their “offers” as the usual prices are a bit too rich for my pocket.”

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Posted 5 months ago

“Good products, environmentally friendly packaging, but smell is not always the best”

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Posted 5 months ago

“I awaited nearly 2 weeks for my order which i did not mind but when my order was delivered the calming spray did not work which was disappointing. However eveything else is perfect and does wonders for my skin!”

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Posted 5 months ago

“good frindley productes shower gel bars smell good and the lugna Calming Spray is nice and light to use on pillow.”

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Posted 5 months ago

“they are really good I love the summer care bundle it was brilliant for my holiday abroad and I have recently got hold of the spring fragrance and the bedtime bundle. the timing I was unsure of how to track so for all my past orders I wouldn't know when it would come but I was't to bothered about that. However the past few orders I have had, I have always been missing at least one or two items which were part of the bundle I purchased and they were replaced with something else so just hoping to get a full set next time I place an order.”

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Posted 5 months ago

“I like the hair oil it’s quite light but feels nourishing. I’ve only used it a few times but happy with the product”

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Posted 5 months ago

“Great products at affordable prices.”

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Posted 5 months ago

“Super small - but very strong with the delivery fee!”

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Posted 6 months ago

Gruum is rated 4.7 based on 23,411 reviews