Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,411 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely skincare. Simple packaging. Very good customer service”

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Posted 6 months ago

“Lovely product, have benefited from using the sleep wellness products greatly”

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Posted 6 months ago

“Gruum products are really great They smell incredible but more importantly they do the job that they are intended for I'd like to see more travel products Just the correct sizes to last 2 weeks + I'd be ecstatic”

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Posted 6 months ago

“very helpful and the sleep back helped me go to sleep better”

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Posted 6 months ago

“Have bought quite a few different things from gruum. Some of the soaps have been good, they don't lather like conventional soaps but I suppose that's the point, no added nasties. The sleep mist is good as well as the roll on oils.”

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Posted 6 months ago

“Nice products but too expencive shiping for Croatia (£6.95 via Standard) so I will not purcase again.”

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Posted 6 months ago

“Love the hair shampoo bars”

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Posted 6 months ago

“I like the products , haven’t used them all long enough to give a reasonable answer I will though”

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Posted 6 months ago

“I quite like the concept of Gruum. The soap bars are fantastic and I purchased the mini roll-on smelly stuff which is great. Your prices are, however, quite steep in my humble opinion.”

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Posted 7 months ago

“I love the items i ordered from gruum. I especially love the sleep items I received. It's great and helps me relax after a stressful day at work”

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Posted 7 months ago

“All products nice best one is pillow spray”

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Posted 7 months ago

“I bought the offer of sleep set. The roll on sleep inhanser is brilliant, though the pillow mist leaks everywhere, but smells lovely. The face mask in a bar is weird, it says rub between hands to make a lather but it just turns my hands purple. Everything is good value.”

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Posted 7 months ago

“Love the shampoo bars”

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Posted 7 months ago

“Great products but run out quickly”

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Posted 7 months ago

“Wonderful products but the number of emails if you are on the list very overfilling of "in box". Would suggest that opting for once every six weeks is more than adequate for offers!”

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Posted 7 months ago

“I often purchase the soaps find they really work well, they smell nice too.”

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Posted 7 months ago

“This is the 2nd offer I've taken up where we only pay for postage. Love your philosophy, the packaging, presentation & scent is lovely. I have a water softener so usually find soaps lather well but these don't seem to. Also the charcoal face bar in the latest offer didn't dissolve under warm water. So, I'm a little disappointed with the product but appreciate it's early days & wish you well.”

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Posted 7 months ago

“Nice products. Good offers and easy to order.”

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Posted 7 months ago

“I've been using Gruum for some time now and I especially love all the eco packaged products and the charcoal face soap.”

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Posted 7 months ago

“I love your products. There's just one issue for me & that is how easy it is to get stuff out of the bottles of face cream/wash etc. I find myself squeezing, banging, shaking them to no avail. Now I cut the whole top off so I can get to the last bit of the cream. I have noticed that some of your bottles are made of a "squishier" bottle that is easier to squeeze which will solve the issue for me. Thank you!”

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Posted 7 months ago

Gruum is rated 4.7 based on 23,411 reviews