Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,894 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,894 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the gruum products and was particularly pleased with the roll on-perfumes I purchased recently as they smell gorgeous and the packaging is really lovely. Much as I like the other products myself, the packaging would put me off buying them as gifts because it's not very appealing.”

Helpful Report

Posted 1 year ago

“The order I placed turned up, but the free sun products as advertised on "This Morning" and on the ordering portal did not arrive.”

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Posted 1 year ago

Hi Sandra, Thank you for taking the time to leave a review. Sorry to hear that you were missing something form your order. Please check your inbox for an email from support@gruum.com and we will get this sorted for you swiftly! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I loved everything about my experience with grüum. The ordering process was smooth, the website is easy to use, and the products are beautifully presented. I really appreciate the brand’s commitment to sustainability and affordability. I'm looking forward to trying more items soon.”

Helpful Report

Posted 1 year ago

“Very nice packaging, easy for travelling. I've used the shaving cream and it works perfectly fine and it does not have a strong smell. I've also used the body soap in a couple of travels and it leaves your skin hydrated after a shower.”

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Posted 1 year ago

“Great facial suncream – lightweight and effective Really liked this face suncream – it’s non-greasy, easy to apply, and with SPF 30, I felt well protected. It’s much better than using standard body suncream on the face. I’d definitely recommend it and will be buying again.”

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Posted 1 year ago

“I never received what I ordered it was post only done through free post code. :(”

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Posted 1 year ago

Hi Sally-ann, Thank you for your review. We are truly sorry to hear that your order has not reached you. Please check your inbox for an email from support@gruum.com and we will get this resolved swiftly for you! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Great products reasonably priced, and quick delivery 👌”

Helpful Report

Posted 1 year ago

“I got a small set for free to try and I really liked the oil face bar it has a lovely feeling on my skin so I would buy this again along with the sunscreen. Great .”

Helpful Report

Posted 1 year ago

“I've had products before and have found them really good the latest products i've received were really good too a lip conditioner a face cream which has SPF I think it's 30 also I bought a pulse point too I am pleased with all of them”

Helpful Report

Posted 1 year ago

“Products are lovely and affordable, and the site is easy to use, love the products”

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Posted 1 year ago

“Products are excellent quality and priced well, we buy for birthday and celebrations and we have all been very impressed with the products, good to see a company who value our environment doing well.”

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Posted 1 year ago

“After receiving my package in the post, it was opened and on my skin immediately and went out in the Sun to do my gardening. I have sensitive skin and had no irritation, felt protected by the Sun and was not bright red when I came in... Before I made my order I checked properly to see if the company and products were 'clean' and not tested on animals which was my decider on the product and it IS ❤️ so in the future I will be investing in this company, so thanks to Simon at Gruum, it's a yes from me...”

Helpful Report

Posted 1 year ago

“I travel a lot to hot countries with work and spend a lot of time outside on shoots and filming. This product is one of the best I have ever used . Especially the after sun face bar . My skin feels amazing and nourished and takes care of any sun damage. Cannot recommend this company enough. Gordon Flynn”

Helpful Report

Posted 1 year ago

“Having seen this company advertised on the television I decided to place an order, unfortunately the order was lost in transit so I emailed the company who sent a replacement immediately. I can not fault the customer service and I look forward to trying out the products”

Helpful Report

Posted 1 year ago

“I very rarely return as a customer as I usually like change in hair/skin care. But I have been a regular customer of Gruum for several years now. I love their shampoo bars, I no longer have to wash my hair daily, they smell lovely and lather well. My only quibble is that I don't feel they last overly long, and work out actually more expensive than normal shampoo. I have tried some body soap bars, which smell great, but too expensive on the long term. Their sample suncream absorbed in very well, I had expected something that may resemble sudacrem, but I was mistaken and pleasantly pleased.”

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Posted 1 year ago

“Fabulous products, easy to order with some not to be missed offers and the communication after a little packing error was amazing and the resolution was very quick. Would definitely recommend and order again.”

Helpful Report

Posted 1 year ago

“I love the sun cream for face it's really soft and creamy. The lip conditioner too is very effective.”

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Posted 1 year ago

“I ordered the Razor/ Blade & shaving gel / Post shave soap package. When I ordered it was on offer buy one get one free. The order came very quickly. Myself & my son had one each. I have to say the quality is really good & the shave the blade gives second to none. I’ve never used post shave soap but this on leaves skin feeling great. I would recommend these product from Gruum. Thanks Stevie B.”

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Posted 1 year ago

“Gruum products are very very good, my favourite products are the shampoo bars, the serum and the SPF cream.”

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Posted 1 year ago

“Lovely products, very handy to fit in the hand luggage and used everyday on Holiday”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 26,894 reviews