Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,633 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ive got several gift sets from Grumm and have the subscription box. Each product is crafted well, smells devine and is no nonsense or fuss. Easy to use, looks good, smells good! Makes me feel like im doing something right :) The story behind Grumm is also well thought of and communicated. Honest work! Can't live without my coconut shampoo bar anymore.”

Helpful Report

Posted 5 months ago

“Love the cleanser bar - leaves skin feeling fresh”

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Posted 5 months ago

“Love the shampoo and conditioner! I got complimented for my hair th3 other day and I haven't had compliments in years!! Once I figured how to use it properly it is honestly the best hair conditioner I've had.”

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Posted 5 months ago

“I love Grüum products and they are so space saving eg went on holiday recently and took the travel bar 3 in 1 with me. It was wonderful I just love everything I’ve received so far and will definitely tell my friends and family about you all at Grüum. Thanks for your amazing products and quality of products as well as quick delivery”

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Posted 5 months ago

“Luxurious Hand Cream is always out of stock”

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Posted 5 months ago

Hi Joy! Thanks so much for your patience — we’re happy to let you know that our Luxurious Hand Cream is now back in stock! 💫 We know it sells out quickly, and our product team is working hard behind the scenes to keep up with demand so it’s more consistently available. Be sure to grab yours while it lasts, and let us know if there’s anything else we can help with! 🌿 Warm Regards, Andrea - team gruum

Posted 5 months ago

“I like the product especially the sunscreen is easy to spread and make skin glowy .the lip balm is good and improve skin texture .”

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Posted 5 months ago

“Good product, skin and world friendly.”

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Posted 5 months ago

“I have ordered several products from Gruum and subscribe regularly for my must haves. The face cleansing bars are a particular favourite, gentle without drying and last for ages. Sustainable products with no nasties all made down the road, what's not to love!”

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Posted 5 months ago

“Wonderful items of an excellent quality”

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Posted 5 months ago

“I have been very pleased with all the products I have received from this company.”

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Posted 5 months ago

“Great products, no nasty stuff in them. My personal favourite is prickly pair face oil. Wonderful customer services. Delivery very prompt too. Would recommend their products, love it”

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Posted 5 months ago

“Smells AMAZING”

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Posted 5 months ago

“Hi, it was easy to order, I live in France, so there is always a delivery charge, however, I ordered enough to keep me going! Lovely products, will try more.”

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Posted 5 months ago

“Great service and great products!”

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Posted 5 months ago

“I have started using Gruum skincare around 3 months ago. Ordered out of curiosity as my partner had an offer and I was really looking getting into a skincare routine. I have used the pür Gentle moisturiser and the skal Facial serum daily and I love the results - my skin feels more hydrated and healthier and make up sits lovely on top of these products. I am on my 2nd bottle of the moisturiser now! I have also started using the eye serum treatment. I am sold on the products and I am consistently ordering more to try! The packaging is awesome as well and all products are easy to use and travel with!”

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Posted 5 months ago

“Really lovely product and SPF does not leave a white cast. Thanks for the free products”

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Posted 5 months ago

“Enjoying all of the products I've brought from Gruum. Website is easy to navigate and items are delivered promptly. Products are nice on my skin Would recommend Gruum to others”

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Posted 5 months ago

“the sunscreen is completely unscented, doesn’t leave a white cast and is super lightweight. the lip moisturiser has an incredible favour and keeps my lips hydrated for hours. i have not yet gotten around to use the after sun bar however i have no doubt it will perform as well as the other products. the delivery was very quick and efficient and the packaging was super good quality. i will definitely be recording the sunscreen again and i will also try other products”

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Posted 5 months ago

“Fantastic!”

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Posted 5 months ago

“Great products. Love face wash and shampoos and conditioners.”

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Posted 5 months ago

Gruum is rated 4.7 based on 24,633 reviews