Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,949 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the ethos of this company and the fact that it was founded by four friends. It's use of products that are environmentally friendly definitely encourages me to continue to purchase from them.”

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Posted 6 months ago

“fabulous products! Love it!”

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Posted 6 months ago

“Excellent quality products , excellent deliveries. Unisex products , so happy with Gruum since my first order years ago;)”

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Posted 6 months ago

“Yeah happy with items I got from you, they were delivered in good time. No problems. I’ll be back. Thanks. Donna”

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Posted 6 months ago

“Products good but company will hound you with marketing emails even if you unsubscribe. Ironically the sent me this invite to review after my fourth unsubscribe from all emails!”

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Posted 6 months ago

Hi Mr Bagley, Thank you for your feedback. We’ve reached out to you privately to help resolve the issue with our marketing emails and ensure you no longer receive unwanted messages. Warm regards, Andrea – team grüum

Posted 6 months ago

“Excellent product and great value service. I have used their shampoo bar and you can feel the difference. It feels great that I have received a personal email from one on the founders. I highly recommend them.”

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Posted 6 months ago

“Love all the products I have tried so far and will continue to use.”

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Posted 6 months ago

“I really like the Scandi website feel and the few smooth steps it takes to order items. The products arrive quickly and beautifully, artisanally presented. I particularly like using the activated charcoal face wash.”

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Posted 6 months ago

“Would love if you could make the hair conditioner frothy like the shampoo”

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Posted 6 months ago

“Excellent value for money. Great quality items, from skin care to home fragrances. Fantastic bundle sets too.”

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Posted 6 months ago

“Love all the soaps I ordered so natural and good for your skin no harmful ingredients.”

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Posted 6 months ago

“I love all grüum products and happy they are based fairly local to me. Delivery is always brilliant and customer service is great. Love the solid hair products. No waste and unnecessary packaging. The face products are great too. Keep up the good work”

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Posted 6 months ago

“I bought the deodorant and am really happy with it. I wasn’t sure how I’d get in moving from aerosol but Gruum is great…it isn’t sticky, and lasts all day/evening! Highly recommend!”

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Posted 6 months ago

“Easy to order and quick to arrive. Products are great quality.”

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Posted 6 months ago

“It’s really Rubbish products.i am not going to suggest any one I bought some product I can’t use that u just bin it I lost my £15.if you able to refund my money”

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Posted 6 months ago

Hi George, Thank you for your message. We’re sorry to hear that the products didn’t meet your expectations. Please could you email us at support@gruum.com with your order details so we can look into this further and see how we can help? Warm regards, Andrea – team grüum

Posted 6 months ago

“Love gruum, still trying different items at the moment but not found anything i dislike yet. Favourite things are room fragrances, gorgeous, sleep mist and exfoliating foot bar”

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Posted 6 months ago

“Never received the order. It has been more than a month now.”

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Posted 6 months ago

Hi Max, Thank you for your review. We’ve reached out to you privately to help investigate your order and ensure it’s resolved as quickly as possible. Warm regards, Andrea – team grüum

Posted 6 months ago

“Swift easy process,quickdelivery. Prices were fine, would buy again”

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Posted 6 months ago

“Great products at reasonable prices. Love solid shampoo and conditioner as it lasts long, takes up less space and feels better for the environment without all the plastic. Great service - quick shipping and good communication. Will continue to use Grum for the above reasons.”

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Posted 6 months ago

“A good range of innovative products at reasonable prices. Just keep an eye out for sales as it’s rare to buy full price”

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Posted 6 months ago

Gruum is rated 4.7 based on 25,949 reviews