Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,433 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 5 months ago

“Fabulous products-haven't had one I dislike.Textures great and for all skin types. Packaging a real game changer for space saving and design. My son uses all the products especially the beard products and his skin has never been so good.”

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Posted 5 months ago

“I absolutely love the concept, and most off the products from gruum. The only one I've struggled with is the conditioner bar. I think it's just very frustrating and I can't seem to make it 'work' But I will continue to use the shampoo bar and the lavender bath bar (not sure if that's the right name)”

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Posted 5 months ago

Hi Samantha, Thank you so much for your kind words and for sharing your feedback! We’re delighted to hear you’re enjoying most of the grüum products. We understand that the conditioner bar can take a little getting used to — it’s a different experience from traditional conditioners, and sometimes applying it in small sections or combining with a bit of water can help it work more smoothly. We’re glad to hear you’re continuing to enjoy the shampoo bar and the lavender bath bar! Warm regards, Andrea – team grüum

Posted 5 months ago

“Discovered Gruum by accident! Been buying their little sample packs where you just pay the postage as I can’t afford to treat myself very often (sorry Gruum!), and their stuff is fantastic. The skin oil has definitely made a difference and left my skin (I am over 50) incredibly soft and I can notice a difference. The lip balm is also extremely good. But my favourite, my absolute favourite is the wax melts that I received as a sample from Gruum. Oh my gosh! They smell amazing and last ages. Thank you Gruum for allowing the lady of little means to have a few treats! :-)”

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Posted 5 months ago

“Lovely products, fast delivery!”

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Posted 5 months ago

“Great company. We have been lucky enough to win some of their products and they always smell lovely and do exactly what they say they will.”

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Posted 5 months ago

“Also never arrived. Stupid. Won't be ordering again. Don't recommend”

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Posted 5 months ago

Hi there, Thanks for letting us know, and we’re really sorry to hear your order hasn’t arrived. We’ve reached out to you privately via email to get this sorted as quickly as possible. Warm regards, Andrea – team grüum

Posted 5 months ago

“Lovely products, i brought the sleep set! The oil to put on your pulse points has really improved my sleep! Highly recommend with fast delivery”

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Posted 5 months ago

“Lovely products that last for ages. I particularly like the shampoo bars and conditioners. Very little needed to work up a lather or condition the hair. No plastic either, although you do need the little insert for the tins, if you use them, to stop the bar sticking. Great for travel. Small, neat, no liquid.”

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Posted 5 months ago

“I do not see the logic of launching a company with a name you anticipate nobody will know how to pronounce so therefore have to write (pronounced xxxxx) next to it in correspondence. Why not call it Groom to begin with? I also don't see the point of offering a bundle and then substituting products. I use our leisure centre daily as it is walking distance from home. I want to reduce plastic use so I have returned to tablets of soap. I thought this company might offer a solution but sadly not.”

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Posted 5 months ago

Hi there, Thank you for taking the time to share your thoughts. We appreciate your feedback on our name — it’s inspired by Scandinavian simplicity and design, and we include the pronunciation to make it easier for everyone. Regarding bundles, on rare occasions when an item is unavailable, we provide a carefully selected alternative so customers still receive a complete set. We understand this isn’t always ideal and your comments will help us improve. We’ll continue to explore ways to offer solutions that meet different needs. Warm regards, Andrea – team grüum

Posted 5 months ago

“Fabulous products- lovely scents and packaging eco friendly- love this company”

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Posted 5 months ago

“I really love your products its soo good on my face. I'd definitely buy it again. Thanks a lot.”

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Posted 5 months ago

“Won from McDonald's and still had to pay shipping, that aside the product was fine, nothing overly special but don't think I'd justify the prices personally.”

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Posted 5 months ago

Hi Liam, Thank you for sharing your thoughts. The McDonald’s promotion covers the cost of the products, with just the postage to pay. We’re glad to hear you found the product to be fine, and we appreciate your feedback regarding pricing — it helps us understand our customers’ perspectives. Warm regards, Andrea – team grüum

Posted 5 months ago

“I cannot recommend the gruum range of body bars enough. So good for travelling without shower gels and leave your skin feeling genuinely moisturised. Fantastic fragrance too.”

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Posted 5 months ago

“I really love the exfoliating face wash I ordered. I am very much into my natural products, but had never heard of gruum before until I purchased something else and this came up for me have as a gift. Thank you very much as it is wonderful! It leaves my skin silky smooth and well exfoliated and doesn’t irritate my skin as I have very sensitive skin as it is. I highly recommend this product and will be trying out other gruum products in the near future. It also arrived very quickly and came well packaged and delivery was very smooth running Thanks again Kate”

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Posted 5 months ago

“Not worth the money. Two tiny products.”

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Posted 5 months ago

Hi Matt, Thank you for sharing your thoughts. The products in our bundles are concentrated, so while they may be smaller in size, they can be used for longer than standard products. The size and weight of each item are also shown at checkout, so you can see exactly what’s included before ordering. We really appreciate you giving grüum a try and taking the time to provide feedback. Warm regards, Andrea – team grüum

Posted 5 months ago

“Won the McDonalds gift set and it never even turned up after paying postage.0”

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Posted 5 months ago

“Make things bigger different scents as well and maybe look at body exfoliation things as well and push to get yourselves in a retail store I really liked the little soaps unfortunately I never got the bottle I originally chose but the soap was a nice surprise for a substitute keep it up”

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Posted 5 months ago

“The face soap leaves my face feeling smooth .”

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Posted 5 months ago

“The glyde shave oil which I’ve got sent to me on a promotion has totally transformed my shave. I would highly recommend to anyone. It’s absolutely amazing on sensitive skin and I will be using forever and ever. Grüum is a great company with quality products and will be trying out more and more men’s products. The products are at a reasonable price as well. A great company.”

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Posted 5 months ago

Gruum is rated 4.7 based on 25,433 reviews