Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,898 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a looking for some sustainable gifts for Christmas, and I found Gruum sold gift sets. Recently I have been buying the occasional gift from a UK business to do my bit. Family loved the candles and the 'Land of nod' scent in particular. Everything came very well packaged with recyclable materials. Everything felt well made, clean and smelt very nice. This company feels very personal and they care about whether you're happy when your parcel has arrived. Wanted to leave a review because they deserve one and I would buy again!”

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Posted 5 months ago

Hi there, Thank you so much for your lovely 5/5 review! We’re thrilled you found Gruum’s gift sets and that the packaging and scents hit the mark. It means a lot to hear that you’re choosing a UK business for your Christmas gift :) We’re grateful for your support and glad to hear you’d shop with us again. Kind regards, Grüum team

Posted 5 months ago

“I love all my products from Grum. Recently I bought the diffusers, the scents are lovely, natural and not overwhelming like many other products. The wash bars are great, again lovely smells and they stay firm. Keep up the good work.”

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Posted 5 months ago

Hi Jan, Thank you so much for your 5/5 review! We’re thrilled you’re loving the diffusers and wash bars. Your kind words mean a lot to us. Kind regards, Grüum team

Posted 5 months ago

“The products smell lovely but they are very greasy and it takes a long time for them to "sink in" to the skin. When they do. they work but meawhile care is needed not to get greasy marks on cloths and furnishings. I applaud the ethos but regret I will not be buying them again as they are simply not practical.”

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Posted 5 months ago

Hi Lynn, Thank you for taking the time to share your feedback. We’re glad to hear you appreciate the ethos and fragrance of the products, but we’re sorry to hear they haven’t worked well for you in terms of absorption and practicality. We really appreciate honest feedback like this and will make sure it’s passed on to our team for review. Your feedback and support means a lot to us. Kind regards, Grüum team

Posted 5 months ago

“Very good”

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Posted 5 months ago

Hi Jabar, Thank you so much for your 5/5 review! We’re thrilled you’re happy with Gruum. Kind regards, Grüum team

Posted 5 months ago

“10/10. Recommend the face bars and bar holder. Natural fragrances also. Nothing else like this out there and all lasts a long time (you will understand once you try). Way longer than a month each product. I have a few face bars so I alternate them once per month for different sensory experiences. They are still the same size as when I first bought them. Quite surprising really considering they get good use and make my face tingly while smelling like essential oils or fragrant plants on an allotment.”

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Posted 5 months ago

Hi there, Thank you so much for your amazing feedback! We’re delighted to hear you’re enjoying the face bars. It’s wonderful to know they’ve become part of your routine :) Your feedback and support means a lot to us. Kind regards, Grüum team

Posted 5 months ago

“Beautifully packaged roll on perfumes! Unusual but lovely fragrances , perfect for spring ! I have shared them around for my friends and relatives to try !”

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Posted 5 months ago

“Loved the products. 😊”

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Posted 5 months ago

Hi Sally, Thanks so much for your lovely review! We’re thrilled you loved the products. 😊 Kind regards, Grüum team

Posted 5 months ago

“Been using Gruum for years and the service has always been flawless. Highly recommended.”

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Posted 5 months ago

Hi Paul, Thanks so much for your lovely review! We’re thrilled you’re happy with the service :) Kind regards, Grüum team

Posted 5 months ago

“Great products prompt delivery and an easy transaction”

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Posted 5 months ago

Hi Paul, Thanks so much for your lovely review! We’re thrilled you’re happy with the products :) Kind regards, Grüum team

Posted 5 months ago

“Your products is perfect.”

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Posted 5 months ago

“My daughter introduced me to grumm and I loved it so much I bought some more I love all the beauty products its my new go to skin routine xxx”

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Posted 5 months ago

Hi Mary, Thank you so much for your lovely feedback! We’re delighted to hear your daughter introduced you to Grüum and that it’s become your new go-to skincare routine—what a great recommendation 😊 Kind regards, Grüum team

Posted 5 months ago

“Delighted with the products and the delivery.”

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Posted 5 months ago

Hi there, Thank you so much for your kind words! We’re thrilled you love the products. Kind regards, Grüum team

Posted 5 months ago

“I learned about grüum by chance, but have really enjoyed their products. The shampoo and body bars I have to lock away from my husband and son! Fortunately I've bought things to pack for their summer holiday, so maybe mine will be safe now! Thanks to you all.”

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Posted 5 months ago

Hi there, Thank you so much for your kind words! We’re thrilled you’re enjoying Gruum’s products. Sounds like you’ve got a great routine going. We’re glad to be a part of it. Kind regards, Grüum team

Posted 5 months ago

“Innovative holistic style.”

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Posted 5 months ago

“Excellent products”

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Posted 5 months ago

Hi there, Thank you so much for your kind words! We’re thrilled you’re enjoying Gruum’s products. Warm regards, Grüum team

Posted 5 months ago

“I love your hair care products. And I do enjoy your face care products too. We are now enjoying the room fragrances. The website is good, delivery is fast and reliable. I trust Gruum.”

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Posted 5 months ago

Hi there, Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our hair care, face care, and now our room fragrances too. It’s great to know you’ve had a positive experience with our website and delivery, and your trust means a lot to us. Kind regards, Grüum team

Posted 5 months ago

“great shampoo bar for going on holiday home or abroad so easy to pack and no plastic to recycle or bin”

Helpful Report

Posted 5 months ago

Hi Shirley, Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the shampoo bar — it really is a great travel companion, whether you’re heading off at home or abroad. It’s fantastic to hear you’re finding it easy to pack and appreciating the plastic-free aspect too. Warm Regards, Andrea - team grüum

Posted 5 months ago

“Love Gruum - my Go-To to keep my bathroom and my personal-care products plastic and chemical free - I can relax and know I'm doing as much as I can for the planet at the same time as enjoying all the benefits of the lovely products. Gruum's customer service is also 5-star, and they are great value for money - what's not to like!”

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Posted 5 months ago

Hi Barbara, Thank you so much for your wonderful feedback! We’re thrilled to hear that grüum has become your go-to for plastic- and chemical-free personal care, and that you can enjoy the products while feeling good about the planet. It’s also fantastic to hear you’ve had a 5-star experience with our customer service — your support and kind words mean a lot to us! Warm Regards, Andrea - team grüum

Posted 5 months ago

“I love it”

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Posted 5 months ago

“Gruum Bath and Shower Oil is an excellent product that leaves skin feeling silky soft. Calming spray is another lovely product with a beautiful smell”

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Posted 5 months ago

Gruum is rated 4.7 based on 26,898 reviews