Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,994 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was all good enjoy trying the products”

Helpful Report

Posted 1 year ago

Hi there, Thanks so much for taking the time to leave a review. We are pleased to hear that you enjoyed using our products! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Gruum is an excellent product & I love using them & I have recommended to my friends & family . Thank you Gruum . Keep up the great work !!”

Helpful Report

Posted 1 year ago

“I was given some Grum stuff for Christmas by my nephew and his partner and really love it. I started with a box of four roll on fragrances and love them all. I’ve since purchased facial oil, moisturiser and hair products- all brilliant! I’m 70 years young so this is not just a young person’s brand; it works beautifully on older skin 🙂”

Helpful Report

Posted 1 year ago

“Bought some smaller testers (calming spray, facial gel and face wash) on offer and will definitely buy the full sizes products! Great products which leave my skin feeling soft, more glowing and looking more healthier! They smell great too! :)”

Helpful Report

Posted 1 year ago

“I’ve been using grüum’s elypa Reviving Facial Gel, Kÿra Gentle Face Wash, and Hydrat Moisture Bar, and they’ve quickly become staples in my skincare routine. The elypa gel is light, soothing, and perfect for giving my skin a refreshed, awake look especially in the morning. The Kÿra face wash is gentle but effective, leaving my skin clean without feeling tight or dry, and it has a lovely subtle scent. The Hydrat bar is a game changer for hydration and easy to use, especially after cleansing.”

Helpful Report

Posted 1 year ago

“All natural products that feel great on the skin, smell amazing, far better than other brands. Using the website was easy and service was fairly quick.”

Helpful Report

Posted 1 year ago

“Easy to order, promptly delivered, lovely easy to use simply packaged items which smell delicious and do their job well.”

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Posted 1 year ago

“Love these products. Skin friendly ❤️”

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Posted 1 year ago

“My daughter absolutely loves the skin and hair care ranges and I am loving the Cosy Cabin reed diffuser which makes my work space smell fantastic! ❤️”

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Posted 1 year ago

“excellent products and really quick customer service when i asked where my order was when it was taking longer than expected”

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Posted 1 year ago

“Awesome products, all natural, with no nastiest as promised and excellent customer service.”

Helpful Report

Posted 1 year ago

“Amazing products. More so the hair serum. In honesty I wasn’t to sure but thought for the price I’d try it and wow and this is not a joke It actually worked. I had a small crown balding patch for months and within two weeks of using the serum my hair grew back. And continued to keep growing. I have been shocked and amazed all the products I have purchased have been great and fresh. Don’t take my word for it try it.”

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Posted 1 year ago

“Love the sutle scents especially the home fragrance. The skin care has left my face soft and radiant. So easy to order and arrived quickly. Thank you so much. Would recommend.”

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Posted 1 year ago

“Lovely products”

Helpful Report

Posted 1 year ago

“Groom’ Review: A Fresh Take on Skincare and Haircare I’ve been using Groom’ for a while now, and I have to say—it’s a game-changer. What sets them apart is their commitment to making skin and hair care simple, affordable, and sustainable. The products feel gentle and effective, with no unnecessary fuss, and they really work. It’s refreshing to find a brand that not only cares about quality but also about the impact on both our wallets and the planet. Groom’ keeps things clean, conscious, and accessible, which is exactly what the industry needs right now. If you’re looking for a skincare and grooming brand that feels good in every way—on your skin, in your budget, and for the environment—Groom’ is definitely worth a try.”

Helpful Report

Posted 1 year ago

“it takes 3 weeks for the product to arrive, tried to contact the customer service only served by their robot, even until today the products haven't been sent by them to my address. Ordered two weeks ago and they said the products will be ready in the next 5 days. crazy”

Helpful Report

Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. Sorry to hear there has been a delay with your order. I have looked into this for you and I can see your order was despatched on 24/04 so it should be with you within 3-7 working days from that date. If it does not arrive then please do not hesitate to reach out to us at support@gruum.com and one of our team will be more than happy to help. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Excellent!”

Helpful Report

Posted 1 year ago

“Happy with my purchase”

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Posted 1 year ago

“Really like te Gruum products I've tried, especially the gentle face wash and reviving face gel- doesn't leave the skin irritated or dry!”

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Posted 1 year ago

“I found the products easy to use and loved the moisturiser bar!”

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Posted 1 year ago

Gruum is rated 4.7 based on 26,994 reviews