Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,995 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the products easy to use and loved the moisturiser bar!”

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Posted 1 year ago

“Products are really good for sensitive skin and are also very reasonably priced. Delivery was swift and well packaged would definitely recommend”

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Posted 1 year ago

“Having initially being slightly sceptical about the Products, i an safely say they are a delight to use, very impressed by the small amount needed to do the job. Packaging basic which i dont have a problem with, however from an aesthetic view i think a rounded edge rather than a box effect may go down better.”

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Posted 1 year ago

“I only heard of grüum because it was an offer through my Vodaphone contract and I am SO pleased with the product. I chose the Kakadu Plum skin serum and it is absolutely delightful. My skin feels so fresh and nourished and the actual product goes a long way, been using twice a day for abour 3 weeks and it's not even a quarter gone yet! I will definitely be ordering this again [and again!]. Thank you so much”

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Posted 1 year ago

“Since finding Gruum I have only used these products for my skin. They are amazing, I've tried lots of there products and 2 of my favourites are the facial moistening bar and facial wash bar. My skin has never looked so good. Keep up the good work!”

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Posted 1 year ago

“With someone who grew up with rough skin and acne, for me personally Gruum has been the absolute sweet spot for skin care. Ive used products like the moisturiser Skin food which is too much and other moisturisers that don’t really do anything but for the first time ever my skin is actually really good and have been receiving compliments. The price is a little on the high side in my opinion but you get what you pay for i suppose.”

Helpful Report

Posted 1 year ago

“Ok so I got a promotion offer from Vodafone to get products and only pay for shipping. Then I thought if been scammed because the website was down. BUT the products came the next day. I am an avid skin care product girly and let me tell you… I am loving these products, no joke. The moisturing bar thing has my skin so bloody soft! And my make has been looking amazing on top. So I got like a face wash, a serum, and the bar moisturiser thing and all 3 are good! My skin immediately changed. It was having a time with the change of seasons and now… *chef’s kiss*.. Gruum if you want me to try out anymore of your products, send them my way because thank you!”

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Posted 1 year ago

“Great products which i now use daily”

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Posted 1 year ago

“I’ve been using Grum products for a while now and I’m always impressed. The ingredients are super minimal and natural—when I checked them on Yuka, they scored really well, which gave me even more confidence. They’re so gentle and kind to the skin, perfect if you’re looking to avoid anything harsh. Delivery is always fast and reliable too. Very happy, as always!”

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Posted 1 year ago

“Very impressed with the products , very prompt on delivery and whole ordering process was fantastic . Will definitely be getting more products from this company”

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Posted 1 year ago

“Nice minimalistic products that it is good to see coming back into fashion after leaving the market for a decade or so. Some of my travel favourites returning - face spray, pulse revivers, as well as moisturing gel and a general face wash. The website is somewhat unpredictable to navigate particularly when offers are on, it's possible to get stuck in a loop and a number of products are still listed when sold out. I have had to contact customer service to 'force' an order through which isn't great, but I've not regretted the purchase itself.”

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Posted 1 year ago

“I love the hair shampoo but do wish the conditioner would lather, I realise it didn't need to but just feels nicer.”

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Posted 1 year ago

“Having been allergic to face products all my life I thought I’d give it one last go . What a treat . You don’t need to use loads for the products to work . Nice smell . Great packaging. Overall very impressed.”

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Posted 1 year ago

“Wouldn’t recommend. Ordered items as part of an offer. Never arrived. No reply from emails to customer services. Eventual reply from social media channels. Took ages to get refund. Poor customer service so never got to try their products but wouldn’t order again!”

Helpful Report

Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. Sorry to hear about your recent experience with gruum. This is not what we want our customers to experience and we will always do our best to put things right when given the opportunity. Unfortunately sometimes parcels do go missing in transit and this is what may have happened here. If you need anything else please do not hesitate to get in touch at support@gruum.com and one of our team will be happy to help. Warm regards Team gruum

Posted 1 year ago

“The best I have used so far. Tiny products yet grand results. All natural and kind on the body.”

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Posted 1 year ago

“Really lovely products, enjoyable to use, smell gorgeous & good value too.”

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Posted 1 year ago

“Lovely products,all natural, really reasonably priced,quick delivery. Really highly recommended”

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Posted 1 year ago

“I purchased 3 products and the containers were half empty, suggesting that the containers were too big or not filled properly. The shaving gel was excellent and hair serum smells lovely.”

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Posted 1 year ago

“Found ordering online very easy and a good selection of products. Arrived safely and quickly.”

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Posted 1 year ago

“Amazing natural products that really work!”

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Posted 1 year ago

Gruum is rated 4.7 based on 26,995 reviews