Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Often use as little gifts. Spreads the word and make a nice mini present”

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Posted 1 year ago

“I was first introduced to Grüum as my partner bought me an advent calendar Wow it was amazing. I was hooked I love the smells and the look of how my skin is improving.”

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Posted 1 year ago

“Didn’t see the point of the sleep butter, no real fragrance was noticed. The sleep spray is good”

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Posted 1 year ago

Hi Vicky, Thanks for taking the time to leave a review. I have passed your feedback over to our Product Development Team as this always helps us to identify areas where we can improve. Warm regards Mikaela-Team gruum

Posted 1 year ago

“I order Gruum for myself and my daughters as the products are great quality, smell amazing and are great for the planet”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“bought some products for my partner and she was very happy with the quality. was a very simple experience for myself too using the well laid out website. great stuff all round, thanks guys!”

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Posted 1 year ago

“Very keen on the fact the products say Made in England. It’s rare to come across this so it’s always a huge plus. Products smell fantastic”

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Posted 1 year ago

“I recently ordered the specialised sleep package via a Santander account special offer. The ordering, paying and arrival time all worked well. I loved the sleep mist, pulse point relaxing roller ball both of which have improved sleep. But two of the products are not to my liking at all; the Activated charcoal facial clay mask doesn't seem to make a usable paste, just great clods of sticky black substance, and the melting sleep butter hasn't been a success either. Shame as they sound great! But my favourite product of all is the gentle facial wash - absolutely love it!”

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Posted 1 year ago

“Amazing the soap is really good ,I have dry skin and can feel the difference it makes while using it.”

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Posted 1 year ago

“Great service,fast delivery and really fantastic products”

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Posted 1 year ago

“Great products!”

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Posted 1 year ago

“I got introduced to Gruum after getting a voucher for a freebie of their products and have become totally hooked. I love the packaging and the price, great value, especially with the offers and most of all, all the products have been wonderful. They all smell divine and do what they say they will do. I'm recommending to friends and giving as pressies too. Well done Gruum. Keep doing what you're doing! I'm a convert.”

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Posted 1 year ago

“The sleep spray and oil is good. The face mask was so greasy and difficult to remove. I have dry skin and moisturise my face frequently.”

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Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. We really appreciate your feedback, we are pleased to hear that you enjoyed using the sleep mist spray and oil. Sorry to hear that the face mask wasn't for you. We hope you find a product that works well for your skin. Thanks again. Warm regards Mikaela - Team gruum

Posted 1 year ago

“So far beautiful products”

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Posted 1 year ago

“Great company , site is easy to use and orders come quickly, I like that I'm kept in touch about when my order is coming. I've ordered a few times now. I've ordered a mystery box again as the Last one had lovely usable products . I hate the amount of plastic in this world so this company is great, I've used soaps, masks, room sprays, pillow spray, melts and reeded room freshener. All great. Looking forward to seeing what's in my mystery box”

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Posted 1 year ago

“I've ordered from gruum a couple of times and I love all their products I've tried so far! They can be on the pricy side but worth it. The shampoo is a life saver for my dehydrated hair.”

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Posted 1 year ago

“Amazing natural skin friendly products, it's my go to brand now!”

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Posted 1 year ago

“Brilliant thank you”

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Posted 1 year ago

“Their products are great!! I use the shampoo and conditioner bars. The shampoo doesn't leave your hair 'claggy' or limp as many shampoo bars do and the conditioner is particularly amazing; so hard to find in bars I think, it softens and leaves hair feeling lush. I recommend both fully and have come back on multiple occasions. Request: a bar that is not soap or soap based.. a body wash bar.. I get soap spots in my pores, would love an alternative so I don't have to use plastic bottles.”

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Posted 1 year ago

“Only half of my order arrived”

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Posted 1 year ago

Hi Cameron, Thanks for taking the time to leave a review. Sorry to hear that your order arrived with some missing items. If you need any further assistance with this then please reach out to us at support@gruum.com and one of our team will be happy to help. Please put reviews io as your subject line. I hope this helps! Warm regards Team gruum

Posted 1 year ago

Gruum is rated 4.7 based on 25,988 reviews