Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,994 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice products and reasonably priced. The lavendar face wash and face balm are amazing! My suggestion for improvement would be the quality of some of the packaging as I understand it is eco friendly however some products feel a bit flimsy to use. For example im struggling to use my the room frangrance spray as the pump doesnt work that well and makes the bottle crease up as is thin. Overall though highly recommend.”

Helpful Report

Posted 1 year ago

“The face wash face mist and gel smell amazing and leave your face feeling fresh, the hydration soap is the best. I use it every day and will continue to buy more.”

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Posted 1 year ago

“Highly recommended, every product is unique I would say.”

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Posted 1 year ago

“Of all the things I loved about this brand, what I loved most was how they handled my complaint about my missing package. They apologised and immediately ordered for the redelivery of the exact package I ordered and the delivery was fast and furious 🤭. It made me feel so happy. The products itself are so soothing to the skin. I loved the facial bar soap and the bar creams they are very good and smells amazing 😍. Will definitely be ordering more products in due time. I'm now a gruum fan!”

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Posted 1 year ago

“Very affordable and good quality products”

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Posted 1 year ago

“Amazing products. Love the smells and the spray mist is handy when it’s hot weather. Highly recommended”

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Posted 1 year ago

“I have enjoyed using the products which smell nice and come in really handy packaging.”

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Posted 1 year ago

“Excellent service, ordering was very smooth, I did purchase the trial package and I am delighted with it, I had some dry skin on my forehead and tried all sorts of products from the cheap to the very expensive and this seems to be doing the trick, only been using it about 2/3 weeks and have plenty left. I will be ordering again. Well done guys.”

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Posted 1 year ago

“Feels like a more expensive product. I love the plain packaging - money has been spent on the product development not the packaging..”

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Posted 1 year ago

“Fantastic products - love all of them, especially the the face wash and serum, leaves my skin smooth and feels hydrated. The lip serum is awesome, applied overnight and they feel rejuvinated by morning. The packaging is all recycled materials which I love and all products are cruely free. Will defo be back for more :)”

Helpful Report

Posted 1 year ago

“I didn't receive everything that I ordered. Now granted I got a voucher for a skin care package. I was supposed to receive 4 items but only got sent one thing. Truthfully, I haven't tried the one product that I got because of the other missing items.”

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Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. Sorry that you had some items missing from your order. I have sent you a private email to help resolve this so please check your inbox for an email from support@gruum.com and we will get this sorted for you! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I just love Gruum products. It all started when I was looking for a shampoo and conditioner to help my Granddaughter who was having problems with her hair. I now have lots of products which are great. I highly recommend Gruum!”

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Posted 1 year ago

“Efficient, effective, easy to use. Great packaging and suitable for travel or gifting”

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Posted 1 year ago

“Serum feels great for my hair. Would recommend for frizzy hair. Serum for my skin type feels just fine.”

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Posted 1 year ago

“Hi, the products are ok..I use 2 of your products..the day and night cream and the vitamin C serum.”

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Posted 1 year ago

“Company and delivery service is good. Products are soft on skin and smell fabulous and good for the planet.”

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Posted 1 year ago

“Good product, recommended 👍”

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Posted 1 year ago

“Make a rose hip oil and caster oil mix.”

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Posted 1 year ago

“Great quality products, reasonably priced compared to other ethical brands”

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Posted 1 year ago

“Great products, skin feels so much better. Like the idea that there are no nasties in the products”

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Posted 1 year ago

Gruum is rated 4.7 based on 26,994 reviews