Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,975 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started using Grüum a couple of years ago, I was hesitant since trying other Shampoo Bars and not getting on with them at all. However, I LOVE these products especially the Shampoo Bars!! Cannot recommend them enough, fast easy delivery, reasonably priced, locally made, just PERFECT!”

Helpful Report

Posted 10 months ago

“Some really great products! Kind to skin & wonderful fragrances too.”

Helpful Report

Posted 10 months ago

“The face wash and hair serum are good, however I find the design of the containers very dull looking. also,the body butters that are place in a box melts, therefore I would suggest wrapping in paper first before placing in the box since the company is trying to not use much plastic .The body butter is rich and I did like this product,apart from it melting before I even open the small box placed into.”

Helpful Report

Posted 10 months ago

Hi there, Thanks so much for your thoughtful feedback — we're really pleased to hear you’re enjoying the face wash and hair serum, and that you found the body butter rich and effective! We completely understand your concerns about the packaging. We’re always working to find the right balance between sustainability and practicality, and your suggestion about wrapping the body butter in paper before boxing it is a really helpful one — we'll definitely pass that along to our product team. As for the design, we aim for a minimalist look, but we appreciate that it’s not to everyone’s taste. Feedback like yours helps us grow and improve, so thank you again for sharing your experience. Best wishes, Andrea - team gruum

Posted 10 months ago

“I was made aware of Grüum by Martin Lewis / Moneysaving Expert when they were highlighting a special deal that was on, last summer I think, in which I received a cool little pack of the factor 30 sun cream, a soap and something else, and all for £5, which was amazing value. I have very sensitive skin, having life long eczema, so was skeptical of it agreeing with my skin, but I needn’t have worried, my skin loved it, and it’s now the only sun cream I use. Thanks Grüum, and keep up the good work.”

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Posted 10 months ago

“I have had a few of the "only pay postage" offers via Railcard. They are always nicely & securely packaged. I like the room diffusers & especially like the sun cream for the skin and lips but can't get on with the soap (I have tried a few) or the skin rubs. Even though we have a water softener I can't get them to lather.”

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Posted 10 months ago

“A delightful fragrant and soothing product for my face easy to carry when travelling”

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Posted 10 months ago

“I ordered a small pack of facial sun care products from Grüum, and found the process simple & effective. Above all, the quality of the products stood out - especially the aftersun balm (in the shape of a disc), which made an immediate difference to my wife on our recent holiday.”

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Posted 10 months ago

“The shampoo is nice and it lathers up so quickly. I’m not sure about the benefits but my husband seems to like a bar of soap for washing his hair and this works for him well. I’ll be getting a replacement for him soon.”

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Posted 10 months ago

Hi there, Thanks so much for your lovely comment, we’re really glad to hear you love the Shampoo Bar! It looks like the 3-star rating might have been selected by mistake, but either way, we really appreciate your support and feedback. 💚 If there’s anything else we can help with, just let us know! Best wishes, Andrea - team gruum

Posted 10 months ago

“Very good service. Products are top class.”

Helpful Report

Posted 10 months ago

“I've repeatedly ordered from Gruum and always found their products to be good - the only thing I've had that has been a slight disappointment is some a free reed diffuser, where the scent wasn't very strong (though I've had other diffusers before and since that have been of a good strength)”

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Posted 10 months ago

“I love the gruum products that I received through the post. The spf face cream is brilliant and a little goes a long way. In the evening I wash it off with the oil bar and it's really improved my skin. The spf lip balm is equally as nice and protects my lips and moisturises them. Ordering was seamless and delivery was quick and the items were well packaged.”

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Posted 10 months ago

“Simon and his team have a great range of products at Gruum. I haven't yet tried a product I didn't like and find effective. Their moisturisers are sublime. However, what I appreciate more about Gruum is that they are a company that values sustainability, and their products are excellent value. Where big branded skin products can be ridiculously expensive, with Gruum, you are getting exceptional quality at the right price! I highly recommend you try some of their products. Keep up the good work Gruum!”

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Posted 10 months ago

“Excellent products, fabulous customer services, would recommend to friends and family.”

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Posted 10 months ago

“I am so very pleased to know about Gruum. I love the products and also the ethos/values of the Company. I have used a wide variety of Gruum products and love them all. Ive also given Gruum products as gifts to friends and relatives, and they are now fans too.”

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Posted 10 months ago

“I was introduced to Gruum products with a gift and have never looked back! Their shampoo and conditioners are brilliant and work really well. I travel regularly and having a solid soap shampoo rather than a liquid makes packing far easier!!”

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Posted 10 months ago

“Love these products”

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Posted 10 months ago

“It is very easy to order on their website and they often have good deals or sales on with free delivery over £30. Their products have minimal and eco-friendly packaging and they are good quality too. Not sure if the anti-aging products are having any effect yet though!”

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Posted 10 months ago

“I love the products and they smell so nice! Very good items”

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Posted 10 months ago

“I've been using grüum products for some time now. I trust that they are using quality ingredients. I'm happy to continue to use them. I like their regular offers & the range of different items.”

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Posted 10 months ago

“Every product i have tried has been amazing.. my favourite item so far is the face oil bar.. its so hydrating.”

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Posted 10 months ago

Gruum is rated 4.7 based on 25,975 reviews